Vaporizers Direct Reviews 

179
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting items work perfectly as described and refurbished equipment offers great value. Many people highlight the exceptionally fast and timely delivery, often arriving well-packaged and sometimes even including useful free gifts. Reviewers also consistently appreciate the competitive pricing and outstanding service, making their overall experience very positive. However, some customers also noted issues with product quality. A few people reported receiving items that were faulty, did not work, or were completely useless, failing to heat up to a usable temperature.

What people talk about most

Product

Customers consistently note positive experiences with product, often highlighting great prices and fast... See more

Delivery service

People report positive experiences with delivery service, consistently praising the fast dispatch and... See more

Price

Users describe positive interactions with price, consistently finding great and competitive pricing on... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the excellent value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was worth waiting on the specific model I wanted.. exactly how it's explained online. I went with a refurbished venty and very happy with my purchase. Even saved a few pounds in the process.. delivery... See more

Rated 5 out of 5 stars

Cannot fault the service I have received. Superfast delivery, very well packaged, and really competitive pricing. I ordered the might plus vaporizer after searching for the best deal, I knew what I wa... See more

Rated 5 out of 5 stars

Ease of ordering and exceptionally fast delivery. Item is for my son for Christmas as his other one broke the day I ordered, this is the second one I have brought for him but I can't find the email f... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I ordered the DynaVap M7 XL from Vaporizers Direct and was really impressed with both the service and the product. Delivery was quick, everything arrived well packaged, and as a bon... See more


Company details

  1. Vaporizer Store

Written by the company

We offer a One-Stop-Shop of high-quality herb vaporizers and accessories for the lowest prices. Ever since launching our brand in 2013, we have grown to be one of the largest retailers for vapes in the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(179)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nebula titan

Nebula titan, shìte vape, not worth more than £30 brand new, refurbished its worth Fùk all lol

20 May 2025
Rated 4 out of 5 stars

Ok so I ordered and expected to get…

Ok so I ordered and expected to get next day delivery as was early in the morning. I received no emails or updates or tracking details so I contacted them via email. I didn’t get a reply but today my order went to completed a day after but it is free and Royal Mail now have my parcel SO. I’ll update once product has come not the best ordering experience and a non existent customer service

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Nice quick delivery

Nice quick delivery. Although I didn't get a confirmation email about my purchase. I read the reviews and realised this was not uncommon! Turned up within a couple of days. Nice free gift too.
Would purchase from here again.

14 April 2025
Rated 5 out of 5 stars

Good customer care.

There was a bit of a mix-up with the postage but Vaporizers Direct (Jessica) really went above and beyond with making things right and turning things around (so much so I have made an account with Trust Pilot to review them).

I will absolutely shop with them again in the future if possible.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Unlock button not working …

My Arizer 3 vape arrived quickly but was not working properly because one of the unlocking buttons has a fault. Vaporizer direct have not replied to my messages enquiring about their return policy.

7 April 2025
Rated 5 out of 5 stars

I wrote a terrible review saying they…

I wrote a terrible review saying they hadn't sent me an email when I had a problem but due to the nature of the products they sell it went into my spam folder. I'm now dealing with Jessica who hopefully will get a new smoking tube as the arizera had double had sent 2 tubes the same.

25 March 2025
Unprompted review

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