Vapor Authority Reviews 190

This was truly a great experience as just took a shot with Vapor Authority from searching with google for a specific Mod. I order this item on a Saturday morning in North Carolina. Sent from California and had it Monday (2 days). Easy, friendly website. Will use again

I HAVE BEEN USING VAPOR AUTHORITY FOR AWHILE, I TRIED SEVERAL DIFFERENT ONLINE VAPE STORES AND HAVE FOUND OUT THE HARD WAY VAPOR AUTHORITY IS THE BEST. THEY CARRY ALL THE PRODUCTS I NEED AND IF ONE THING IS OUT OF STOCK THEY NOTIFY YOU WHEN IT IS IN..... YOU CAN NOT FIND A BETTER, FASTER AND MORE PERSONABLE VAPE SHOP ONLINE..... THEY ARE THE BEST :-)

So much shopping is done online these days. I rely on reviews for guidance, often. And, when I am looking over reviews, I always take a look to see if there are any that describe how a business handles a problem. Most orders are trouble-free, thankfully; but it is important to me that a company has someone to help, should I need it. The vape market is especially tricky as there are a ton of stores, online and some of them are pretty sketchy. Vapor Authority is going on my fave list, for sure!
I've ordered before but had a problem with a recent purchase. The information I needed to get assistance was easy to find on their website. I reached out and got a response, quickly. They didn't have the product I originally ordered so I was given a choice of a refund or a similar product. I chose the latter and within a week received it. Really friendly, too!
Highly recommend!

Ordering is easy, shipping fast & accurate! The most recent order I received had a broken & leaky bottle. Solved in minutes with one phone call!!! I was given three options to resolve the issue. Awesome!!!

Always accurate inventory and huge variety of flavors, including hard to find brands. Prices are great, and usually ships same day or next day the latest. I’ve used dozens of different vape stores and none can rival Vape Authority for service, selection, and price. 🙌🏼

Cameron is the man! Talk about a quick response along with attention to detail, they have it. I no longer even compare prices with them. At this point they'd have to work pretty hard to run me off! Why fool around with anyone else?

First, I would like to congratulate and thank Vapor Authority for their outstanding customer service. Unfortunately, this is becoming extremely rare in business practices these days. I had purchased a several vape mod starter kits and 2 of them were defective. This was not Vapor Authorities fault, the defects were from the production line. I contacted Cameron at at Vapor Authority Management and immediately was given directions on how to send the defective kits back to them, and he gave me a return mailing label so I didn't even have to pay for return shipping. Cameron made good immediately by replacing the kits and in one instance upgrading it because the one kit I had purchased was no longer at in stock at this time. Thank you Cameron for all your help! There was no hassle about my about my returns and you resolved my issues Totally Beyond Satisfactory!!!
Sincerely, A Senior Citizen Vapor

The customer service is absolutely great! They are super responsive and help you resolve any issue. I have specifically worked with Cameron who is outstanding! The shipping is super fast and is packed carefully. I would absolutely recommend them!

These guys r great. Ordered, confirmed, shipped, and reserved all in about 5 to 6 days. Fast AF and everything is what i ordered.

Great product selection and excellent customer service.

This is my favorite go to website for my vape needs. Awesome people to deal with. Thank You!

jordan is amazing , i love ordering from vapor authority and been ordering from them now for a long time and will be a life long customer .. i had a problem with the postal service itself getting my order delivered to me but got in contact with jordan and he was fanatic and amazing in reaching out to me and responding to each of my e-mails . He got in touch with the postal service for me cause of problem with the postal deliver service they were having and going above and beyond in customer service . he called them and got them to deliver my order to me . he keep in touch with me threw this hold process..and he even let me know that if the postal service sent the package back to vapor authority , he will refund me back my money or resend package back out cause of the postal service fault ..great products and amazing customer service

customer service is amazing! I placed an order but forgot something and they were nice enough to combine it with original order to avoid 2 separate shipping costs. Will definitely order from this company again. And will refer this to family and friends

Vapor authority was very helpful in my order of a smok rpm2 s, will definitely be a return customer if i ever need a new mod. Also i want to thank customer representative Cameron for giving me a 1st time buyer reward! :)

Focused on the customer experience and providing excellent value. Thank you!

I have been buying vaping products for years, but never have I seen such great customer care !
Quality product, timely delivery, frequent updates (shipping), and last but never least, kindness. The Vapor Authority is now my go-to "store"

I can’t say enough good things about Vapor Authority. Excellent prices, fast shipping and the customer service is second to none. They have earned my business for life and I recommend them to everyone.

I placed an order in my attempt to try something new. Unfortunately, I didn't enjoy my choice. I contacted Vapor Authority and authough I wasn't able to return or exchange my order, they provided me with a one time partial credit. I am extremely grateful. I don't feel like I completely wasted my money. Thank you very much!!

this is a great company to deal with, great customer service and they had what I needed, which I cannot find where I live.

Great selection, great prices and great customer service when I needed it! I have done business with them for years and will continue to do so as long as I am vaping.