While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a few items last week, received them yesterday! Very happy with the products! Great quality and cheaper than rest of the industry! Smooth navigation thru the website and easy to pick product... See more

Company replied

Rated 5 out of 5 stars

Love how Vapezilla has videos on their products, so you can see how the vape screen designs look, and function. Quality production, HD Videos. Their website has a very user friendly, sleek, and attrac... See more

Company replied

Rated 1 out of 5 stars

I placed an order on December16th and paid $7 for an adult signature required at time of delivery. FOUR DAYS later, i got an email saying it was delivered. However, I did not sign anything AND I HA... See more

Company replied

Rated 5 out of 5 stars

I recently ordered 3 different vape brands that I've never tried before and from a website I've never been on .In which, I was very skeptical but so glad I took the chance! I totally love the flavors... See more

Company replied

Company details

  1. Electronic Cigarette Store

Written by the company

Vapezilla ༄ Online Vape Shop ✦ Discover Best Vaping Devices & Supplies in Our Online Vape Store ✦ Buy Vapes with Order Online on Our Website.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vapezilla is Very easy

Vapezilla is Very easy, convenient and cheap. My order was delivered right to my front door. Saved me time and money having to go to the Vape store.

14 August 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Thank you for your review! We're glad to hear that you find our prices fair and appreciate our fast shipping. Our customer service team is always here to help. Thanks for making us your go-to for all your vaping needs!

Rated 5 out of 5 stars

Great place very reasonable prices 😃

14 August 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Hello Penelope,
Thank you for the feedback! We appreciate your business! We will continue doing our best to make things great for our customers, and make our website and shipping even better!

Rated 5 out of 5 stars

Excellent for your vaping needs

Their vapes are decently priced and they are shipped quick and directly. A go-to for all your vaping needs. Very easy to work with customer service if you have any issues.

7 August 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a good experience with our pricing, shipping and customer service. We are always here to serve your vaping needs and look forward to serving you again soon!

Rated 5 out of 5 stars
Vapezilla logo

Reply from Vapezilla

Hello Katie,

We are so happy to hear that! We will continue doing our best to make things great for our customers and to improve our website and shipping even further. Thank you for your support.

Rated 5 out of 5 stars

100% Satisfied

This was my first time purchasing from VapeZilla and I really liked the platform of website and how categorized and structured it is. I’m surprised about the unbeatable prices! I’m happy with the vapes I bought! And of course the competitive prices! The website is easy to use as well. VapeZilla is a revolution in this industry! They have this app which is easy to download and use! I’ll continue purchasing with vapezilla! Every penny spent here is worth it! Smooth shopping and check out, easy delivery at your door… what else does a customer want? 100% satisfied!

21 May 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Hello Reza,

We are so happy to hear that! We will continue doing our best to make things great for our customers and to improve our website and shipping even further. Thank you for your support.

Rated 5 out of 5 stars

Very satisfied

Very satisfied! I ordered multiple items and they arrived with no issues and minimal wait time.

The website was very easy to navigate and purchasing was quick and easy!

13 May 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Hello Roham,

We are so happy to hear that! We will continue doing our best to make things great for our customers and to improve our website and shipping even further. Thank you for your support.

Rated 5 out of 5 stars

Definitely Recommended!

Ordered a few items last week, received them yesterday! Very happy with the products! Great quality and cheaper than rest of the industry!
Smooth navigation thru the website and easy to pick products and check out! Everything can be done under 1 minute if you know what you want and enter your information accurately! Thank you VapeZilla to make shopping experience easier!
Definitely recommended!

23 May 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Hello Anahita,

We are so happy to hear that! We will continue doing our best to make things great for our customers, and make our website and shipping even better!

Rated 1 out of 5 stars

Their payment portal is broken. Avoid.

Imagine having a banking portal where a customer can purchase $100 of product from you, mistype their billing address, the transaction is declined, and then they correct their mistake with the correct billing address and the transaction goes through. This is my normal experience anywhere else on the internet. Even vape retailers.

Here's what it's like with Vapezilla's portal:
A customer enters an incorrect billing address and the $100 transaction is declined but that same $100 is held by the bank and not available for another purchase until 3 days. Now the customer has to wait 3 days to correct their mistake.

How is this not messed up to you?

22 May 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

We are very sorry for your inconvenience
As we told you in the support ticket
You have entered wrongly not only the billing address but also your postal code 3 times during the transaction in less than 3 minutes.
What do you expect the bank's anti-fraud system to do? Your transaction will definitely be declined.
As we announced in the previous 3 tickets, these transactions are not approved and remain pending, and depending on your bank, they will be removed from your transaction list after a few days.
We cannot change bank policies or allow users to purchase with incorrect information.
We apologize for the fact that you entered wrong information and did not succeed in purchasing.
If you need any help, we are always at your service.

Rated 5 out of 5 stars

highly recommend!

I enjoy the customer service and Excellent quality products at an excellent price. I highly recommend!

3 May 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Thank you for supporting us.

Rated 5 out of 5 stars

Vapezilla boasts a wide variety of Best…

Vapezilla boasts a wide variety of Best Brand Smok ,Geek vape, Lost vape . I was impressed by all the variety

1 May 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Thank you for your kind words and for choosing our products/services! We're thrilled to hear that you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Rated 5 out of 5 stars

From Geekbars to Vapezilla

I received an email from Vapezilla today, requesting my feedback on their products. Even without the offer of a 10% discount, I would have been more than happy to share my thoughts.
Initially, I was eyeing the Geek Bar Meloso Ultra, but upon visiting their website and exploring the Geekbar brand page, I was impressed by the professional presentation of all the models. Opting for the newer Geekbar model with a higher puff count at the same price seemed like a no-brainer.
Browsing through the website before finalizing my purchase, I found myself enjoying the sleek design and fast navigation. The detailed product information and high-quality photos further enhanced my shopping experience.
After placing my order, I encountered a minor hiccup with the age verification process. However, within just 2 minutes of the issue arising, their support team reached out to me via email and promptly resolved the issue.

As a long-time customer of a prominent player in the industry, I've faced numerous challenges with their website over the past year. Difficulty placing orders and locating products became a common frustration, often resulting in abandoned carts. Additionally, their customer support response times suffered due to the overwhelming transaction volume.

If Vapezilla maintains this level of quality and service as they continue to grow, they have the potential to become the go-to destination for vape enthusiasts, akin to the Amazon of the vape industry.

29 April 2024
Unprompted review
Vapezilla logo

Reply from Vapezilla

Thank you for your kind words and for choosing our products/services! We're thrilled to hear that you had a positive experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look