VAPEVO Reviews 

1,266
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the prices are remarkably affordable, offering some of the best deals available compared to competitors. Many consumers also appreciate the exceptionally fast shipping, reliable delivery services, and well-secured packages arriving internationally. Shoppers highlight the large selection of products available and note that ordering is always a smooth, hassle-free process. However, some people mentioned delays in shipping and extended wait times for parcels to finally arrive at their destination. A few consumers also noted occasional problems such as receiving damaged items or experiencing mix-ups with their orders.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and on-time shipping... See more

Product

People report positive experiences with product, expressing great satisfaction over the large selection of... See more

Price

Clients share positive opinions on price, highlighting fantastic, low rates that help them save money... See more

Order

Customers consistently note positive experiences with order processes, highlighting plenty of choices, fast... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the high standards and great composition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As I had encountered several unreliable shops selling e-cigarettes, I did some research. I asked my vaping friends about a good and honest company. There were many positive reviews about the VAPE... See more

Rated 5 out of 5 stars

Vapevo is my favorite store and I already ordered several times. Last time was a very big order and the order was processed very fast. Also very cool: If you order more, you are getting discounts and... See more

Rated 5 out of 5 stars

I bought two vapes from them and it was a problem with delivery ( but from gls) and vapevo supported and followed my orders until they arrived. I really suggest them

Rated 5 out of 5 stars

Everything nice, Cheaper products than the rivals, quick delivery, all inside the box. Don't be scared to order it's not a scam. Looking forward to order more form them..


Company details

  1. Electronic Cigarette Store
  2. also in
  3. Electronic Spare Parts and Components Store
  4. Electronics Store

Written by the company

VAPEVO est un site e-commerce spécialisé dans la cigarette électronique pas chère, les puffs rechargeables, les pods, les kits vape et les e-liquides pas chers. Nous proposons une large sélection de produits de vape des plus grandes marques, au meilleur prix en France et en Europe. Que vous recherchiez une cigarette électronique pour débutant, un pod simple d’utilisation, une puff rechargeable économique ou un e-liquide de qualité, VAPEVO vous permet d’acheter votre matériel de vape facilement, rapidement et au prix le plus bas. Notre objectif est clair : rendre la vape accessible à tous grâce à des prix compétitifs toute l’année. Profitez de la livraison gratuite en France, sans minimum d’achat, ainsi que d’un programme de fidélité avantageux vous permettant de cumuler des récompenses à chaque commande. Sur VAPEVO, vous bénéficiez régulièrement de promotions, remises exclusives et cadeaux offerts, pour vapoter moins cher au quotidien. Achetez dès maintenant votre cigarette électronique pas chère, votre e-liquide, votre pod ou votre puff rechargeable sur VAPEVO et profitez d’un excellent rapport qualité-prix.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,266)

269 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using VAPEVO’s services for…

I have been using VAPEVO’s services for some time now and I am really satisfied. Customer support is fast and professional, and my orders are always processed without any issues. Packages arrive well-secured and on time. I also appreciate the clear website and the wide range of products that fully meet my expectations. I can definitely recommend VAPEVO to anyone looking for a reliable and trustworthy company

30 September 2025
Unprompted review
Rated 5 out of 5 stars

great

the only store that sells my favorite eliquid.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

My vape store number 1

My vape store number 1. Fast and smooth service. Lots of choice when it comes to liquid. Here you can find almost everything. Quick response when something goes wrong. Fast shipping, also outside France. Keep up the good work, thank you.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Remarkable good support

The delivery time was expectable to Sweden, so within an acceptable range. All was good packaged. But remarkable was that there was one wrong item in the package. I just have send the support a message that I got wrong stuff, around lunch, and they have send out the correct item at the same day and gave me a postal package receipt to send the wrong one back. Very good service in my case, I will order again here next time!

1 September 2025
Unprompted review
Rated 2 out of 5 stars

Lot of trouble using the website on my…

Lot of trouble using the website on my mobile phone the système of gift doesn’t worked and that was so bad I had to pay all and be refund after.

Because of half refund my order wasn’t prepared and I had to ask multiple time to get information and more.

I appreciate the refund and gifts they made to me plus sending me the fastest as they can even after a long wait.

I recommend to use computer to make orders and to check your number order and also the status very often to not wait a lot as I had to.

15 August 2025
Unprompted review
VAPEVO logo

Reply from VAPEVO

Dear customer,

I’m truly sorry to hear that you’ve been experiencing issues with our website on your mobile device. We did encounter several problems with the gift application recently, which is why we replaced it with a new system that now appears to be working much more reliably.

That said, it’s quite unusual to hear about difficulties on mobile, as our website is specifically designed with a mobile-first approach to ensure a smooth experience.

Could you please provide me with a bit more information about your order? I’ll be happy to assist you further and make sure everything is resolved quickly.

Please do not hesitate to send me a direct message at support@vapevo.com.

Kind regards,
Vapevo Customer Service

Rated 1 out of 5 stars

I ordered Justfog pods 30 July

I ordered Justfog pods 30 July. I have received nothing and my debit card has been debited by €25.70. They do not answer my E-mails. Very bad service.

30 July 2025
Unprompted review
VAPEVO logo

Reply from VAPEVO

Dear customer,

According to the tracking information for your order (GLS tracking number: ZWLGYGZ4), your parcel was delivered on August 4, 2025, to the shop address you selected for delivery. The parcel remained there for 10 days before being returned to us, and it is now on its way back.

Could you please let us know why you did not pick up your parcel? Did you perhaps not receive the GLS delivery notification?

Kind regards,
Vapevo Customer Service.

Rated 4 out of 5 stars

Customer service needs to be improved

I requested a refund for 4 items they sent me which expired in 2024. 4 weeks later, still no reply, even after multiple messages. Disappointing!

However, after another email they finally picked up the issue and granted a refund.

19 June 2025
Unprompted review
VAPEVO logo

Reply from VAPEVO

Dear customer,

I am sorry to hear about this problem. I have checked our mailbox and couldn't find any message from you regarding this issue, only one message from January 17 2025 regarding a product that was missing from your order.

Could you please send me an e-mail at support@vapevo.com so that I can deal with this issue personally?

I can assure you that I am going to do everything I can to solve this problem.

In the meantime, if you have consumed these liquids and are concerned about any health related problems that could arise, rest assured that there are none. These dates are not expiry dates but best before dates, which means you can still consume the liquids long after this date is passed, only the taste might change.

Kind regards,
Vapevo Customer Support.

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