I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more
Company replied
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Review summary
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Reviews shaping this summary
Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more
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5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more
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I am a return customer and completely recommend these people as the prices are great, loyalty program first class and the delivery from point of ordering is incredibly fast, in most cases I have recei... See more
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Company details
Written by the company
As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids
Contact info
7a Henley Business Park, GU3 2DX, Guildford, United Kingdom
- 0800 644 0000
- support@vapouriz.com
- vapestore.co.uk
4.8
Excellent
18K reviews
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Reply from Vapestore
Hi William,
Thank you for your great feedback! We're pleased to hear you've found us to be consistently well stocked. We work hard to keep our shelves full, and it's wonderful to know it's appreciated. We look forward to seeing you again soon!
Kind regards,
Rose
As always fab service
As always fab service, and great value deals 👍 😁 not to mention quick postage. Thank you! X
18 June 2026
Reply from Vapestore
Hi,
We're so glad you enjoyed our service, great value, and quick postage! Thank you for your wonderful feedback. We truly appreciate it!
Kind regards
Rose
No issues and delivered in no time!
17 June 2026
Reply from Vapestore
Hi,
Thank you for your wonderful feedback! We're so pleased everything went smoothly and arrived quickly. We appreciate your support.
Kind regards
Rose
its a rlly nice flavour I got and it…
its a rlly nice flavour I got and it came perfectly in the package!!!!!
29 May 2026
Reply from Vapestore
Hi,
We're so pleased you enjoyed the flavour and that your package arrived perfectly! Thank you for your wonderful feedback.
Kind regards
Rose
Good and reliable service
Good range of liquids. Always a fast and efficient service and on the rare occasion that there is an issue, staff are friendly and helpful.
4 June 2026
Reply from Vapestore
Hi Iain,
We are so pleased to hear you appreciate our liquid selection, fast service, and helpful staff. Thank you for your kind words!
Kind regards
Rose
Excellent service 👌
9 June 2026
Reply from Vapestore
Hi Clare,
Thank you for the fantastic review! We're so pleased you were happy with the service. Your support means a lot to our team, and we hope to see you again in the near future.
Kind regards,
Rose
The order has not yet arrived!
The order has not yet arrived!
Order VS-1614537 ordered 18/6
The replacement arrived 26/06
Thank you,
18 June 2026
Reply from Vapestore
Hi James,
We're so sorry to hear about the delay with your order, and we sincerely apologise for the inconvenience this has caused.
We can see that a replacement order was arranged on 25th June, and the latest tracking update from 26th June shows that it has now been delivered.
One of our Customer Advisors will be in touch with you shortly to confirm that everything has been received as expected and to ensure you're completely happy with your order.
Thank you for your patience, and again, we're very sorry for the delay.
Kindest regards,
Rose
Reply from Vapestore
Hi Alan,
Thank you for your kind feedback! We're delighted to hear you had an excellent experience with our service. We really appreciate your support and look forward to welcoming you again soon.
Kind regards,
Rose
I wish their couriers shipped 24/7 as…
I wish their couriers shipped 24/7 as I'm left over the weekend without my order on occasion. Otherwise the orders are all correct and arrive safely. Good value on oils. I regularly use this site.
4 June 2026
Reply from Vapestore
Hello There
We appreciate your feedback and are glad to hear you value our products. We understand your desire for 24/7 shipping and will consider this for future improvements.
Kind regards
Rose
Excellent service
Excellent service as always plus a good choice of products at good prices and delivery is always on time and packed well I always use Vapestore as I get good value for money and excellent service.
Give them a try 👍
17 June 2026
Reply from Vapestore
Hello There
We truly appreciate you sharing your positive feedback! We are so pleased to know you value our excellent service, product selection, good prices, and timely, well-packed deliveries. It's wonderful to hear you consistently find great value with us.
Kind regards
Rose
Excellent experience every time…
I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged.
When I had an issue with my address and age verification after moving home, I contacted them and they were so helpful aswell as being genuinely lovely about it all. They had it sorted within a couple of hours and I still received my order the next day.
Great company.
4 June 2026
Reply from Vapestore
Hello There
We are so happy to hear about your consistently positive experiences with us over the years. It's wonderful to know our dispatch, delivery, and product quality meet your expectations. We are especially pleased that our team could assist you so effectively with your address and age verification. Thank you for your kind words!
Kind regards
Rose
Reply from Vapestore
Hello There
We're so pleased you found our delivery and service perfect! Thank you for your kind words.
Kind regards
Rose
Reply from Vapestore
Hello There
We appreciate your positive feedback. We are pleased you enjoyed our products and prompt delivery.
Kind regards
Rose
Great products and service received
Wide range of products available at a great price and quality, delivery was quick will purchase from here again in the future.
17 June 2026
Reply from Vapestore
Hello There
We appreciate your wonderful feedback! We're so glad you are satisfied with our wide range of products, great prices, quality, and quick delivery.
Kind regards
Rose
Great Business,great value,great service.
I always use the vapestore as it is well priced and delivery is usually next day, I can rely on them to ensure that my order is well packagedand I have never had any complaints.Would highly recommend their business.
18 June 2026
Reply from Vapestore
Hello There
We are so pleased to hear about your consistent positive experiences with us! It's wonderful that you appreciate our pricing, quick delivery, and careful packaging. Thank you for your strong recommendation.
Kind regards
Rose
Always provide excellent service
Always provide excellent service. Especially the customer service, should any issues arise they are always dealt with swiftly.
17 June 2026
Reply from Vapestore
Hello There
We're so pleased to hear you consistently receive excellent service, especially from our customer service team. We appreciate your feedback!
Kind regards
Rose
5th time of purchasing goods from…
5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discount codes. Cheers Vapestore.
3 June 2026
Reply from Vapestore
Hello There
We are so happy to hear about your continued positive experiences with us! We truly appreciate your loyalty and kind words about our product variety, prices, and rewards. Thank you for your wonderful feedback.
Kind regards
Rose
Quick advice on selection of coils.
Quick advice on selection of coils.
Fast accurate delivery.
17 June 2026
Reply from Vapestore
Hello There
We're so pleased you found our advice helpful and our delivery fast and accurate. Thank you!
Kind regards
Rose
A pleasure to buy from
An excellent company that have a superb product range coupled with efficient processing and dispatch of your order.
17 June 2026
Reply from Vapestore
Hello There
We are so pleased you appreciate our product range, efficient processing, and dispatch. Thank you for your wonderful feedback!
Kind regards
Rose
Perfect!!!!
3 June 2026
Reply from Vapestore
Hello There,
Thank you for your fantastic feedback! We're delighted to hear that everything was perfect. We truly appreciate your support and look forward to serving you again soon!
Kind regards
Paul
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