The ONLY reason I did not give 5 stars is because with my last order, one of the vapes I received had only 75% juice in it. I have ordered numerous times with NO issue ever.I have sent them emails pic... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I enjoy my vapes but after receiving them, l may not open a few of them until a few days later & I notice that they need charging or l only have 1 green line instead of 2 green lines.
Company replied
The only reason that I don’t rate a 5* is because there is zero response to several emails on product received that I didn’t order in place of the ones that I did order on several orders. Do you have... See more
Company replied
Order was delivered sooner than expected. Only thing is one of the vapes does not work. Other than that I'll definitely do business with again.
Company replied
Company details
Written by the company
Vapesourcing is a professional vape shop online aimed at USA market. Buy electronic cigarette starter kits, e-juice, and other accessories online with best service and price. Vapesourcing establish USA & Shenzhen warehouse to serve vaping lovers around the world with fast shipping. We have authenticity guarantee and three months warranty, all-round service to satisfy almost 1 million customers in 10 years.
Contact info
United States
- service@vapesourcing.com
- vapesourcing.com
4.4
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The orders are always accurate
The orders are always accurate. I've never had a problem. My only suggestion would be don't wait until you're out of your Vapes! Shipping takes some time but well worth the wait.
19 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Quality product as always
19 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Very dependable site with great prices.
20 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
one of my vapes wasn't working but all…
one of my vapes wasn't working but all the others were good
20 May 2026
Reply from vapesourcing
Dear Customer, we sincerely apologize for the unsatisfactory shopping experience you encountered. We take your feedback very seriously and deeply regret that the product you received had quality issues. To resolve this matter as quickly as possible, we have arranged for a member of our after-sales support team to contact you. Thank you again for your feedback; we will continue to make improvements to ensure that we provide you with better products and services in the future.
I ordered 5/17/2026 and still have not…
I ordered 5/17/2026 and still have not received my order. Have emailed twice and still nothing. My order was over a hundred dollars. Losing my trust for sure.
17 May 2026
Reply from vapesourcing
We’re very sorry to hear that your order has not arrived yet. We understand how frustrating this can be. To resolve this matter as quickly as possible, we have arranged for a member of our after-sales support team to contact you. Thank you again for your feedback
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
They are great products and service…
They are great products and service very fast shipping
22 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Easy to navigate but the only issue i…
Easy to navigate but the only issue i have is trying to delete things out of my cart i no longer want to order.
20 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
we will let our service to contact to and teach you how to delete things out of your cart
Never got it
22 May 2026
Reply from vapesourcing
We’re very sorry to hear that your order has not arrived yet. We understand how frustrating this can be. To resolve this matter as quickly as possible, we have arranged for a member of our after-sales support team to contact you. Thank you again for your feedback
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Although it was a much slower shipping…
Although it was a much slower shipping time, packages came and the vapes are fine.
22 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Taking Forever
I ordered 2 vapes on May 28th and have been waiting and waiting!! Turns out 6 days after I ordered them they shipped. It will be 9 days after ordering until I get them! I will NEVER order from Vape Sourcing again. EcigMafia gets your order out right away and always have BOGO deals!!¡!!
6 June 2026
Unprompted review
Reply from vapesourcing
We’re sorry to hear that your order took longer than expected to arrive.
Please note that we work with our logistics partners to ensure timely delivery, but sometimes delays can occur due to high shipping volume, weather, or local courier processing.
We appreciate your patience and understanding, and we’re continuously working to improve our shipping speed. If you need further assistance tracking your order or have any concerns, please feel free to contact our support team directly.
Very competitive pricing & super fast delivery!!!
Very competitive pricing! My order was delivered to me way sooner than I expected it to be! I would highly recommend a Vapesourcing!!!
20 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Pricing and speed of delivery
22 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
I'm getting the orders very quickly now…
I'm getting the orders very quickly now even before they are projected to arrive where my first two orders took over 3 times as long as they should have and customer service was rude and didn't even help
22 May 2026
Reply from vapesourcing
Thank you for your valuable feedback! We will continue to improve our logistics to strive for even better service, and we look forward to serving you again!
Best regards
Vapesourcing Team
Received exactly what I ordered in a…
Received exactly what I ordered in a timely fashion. Thank you!
22 May 2026
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Daily emails asking for a rating for an…
Daily emails asking for a rating for an order that is well past the expected delivery time and not expected for another 2 weeks. So here's the rating 0 stars. Please stop asking.
22 May 2026
Reply from vapesourcing
We’re sorry to hear that your order took longer than expected to arrive.
Please note that we work with our logistics partners to ensure timely delivery, but sometimes delays can occur due to high shipping volume, weather, or local courier processing.
We appreciate your patience and understanding, and we’re continuously working to improve our shipping speed. If you need further assistance tracking your order or have any concerns, please feel free to contact our support team directly.
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
Reply from vapesourcing
Thank you very much for your positive review and support!
We truly appreciate your trust in Vapesourcing and are delighted to know that you had a satisfying shopping experience.
We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact us anytime.
Best regards,
Vapesourcing Customer Service
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