I ordered twice now and yes it takes some time to arrive but it does arrive. Support could be better but I noticed if you are nice to them they will be nice to you! My advice to them is use package... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought 21 times (as far as order history shows), never had an issue. Items were good and came fast. Turned out to be my go-to vape supply store. On the 24th of November, I contacted the delivery c... See more
Says that delivery time is 1-4 working days, I have waited 4 days and on the first day I got email that package is on the way to me, and I think the delivery driver got lost because he has been drivin... See more
Company replied
Ordered a few vapes from them that arrived less than a week ago. Shipping was fast but their customer support is diabolical. One of my devices came faulty with no liquid in them and a faulty battery.... See more
Company details
Written by the company
One of the largest vape stores in Europe. With good delivery prices and a large number of different products in stock. More than 2500 different products are available in our warehouse. Fast delivery to all of Europe from EU warehouses.
Contact info
Germany
- vapesale24.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Latvian e-shop, take care.
Latvian, never buy anything from there, rubbish.10 days no answer, no shipping, no contact nothing.
not sending, never replying.
i ordered over 80euros worth of supplies for my e-smoke, they have accepted my payment but wont send it. i have sent emails, no response at all.
Dont buy anything now.No shipping avaible
Payment accepted and thats it! No parcel shipping. Dont buy anything at this time... Its not working
Also ordered on 1-st of december
Also ordered on 1-st of december, as i read it got raided by police, i won't receive anything. Knowing estonian banks i won't get my 88 eur back either. Why is the site still up? Absolute scam now.
Now it shows that the website has…
Now it shows that the website has shutdown temporary (but not permanently?), can I still hope that we’ll get out package or a refund?
VAPESALE24 GOT RAIDED BY POLICE
DONT ORDER FROM THIS WEBSITE. IT GOT RAIDED BY LATVIAN POLICE ON 26TH OF NOVEMBER. IF YOU HAVE ORDERED SOMETHING AFTER THE 26TH, YOU WILL NOT GET YOUR ORDER. IF YOU ORDERED SOMETHING AFTER THE 26TH PLEASE CONTACT YOUR BANK TO GET A REFUND
I wish I read this sooner....this…
I wish I read this sooner....this sucks. My order will never come, no wonder I never received a tracking number. That money is now probably for them to get a lawyer. Seriously...take that website down.
I have to give only this time a 1 star…
I only have to give a 1 star review this time because I placed an order and it's been 2 weeks and I haven't received my order. But if that hadn't happened I would give a 5 star review because I have received my orders in a day or two.
Edit.
The company provided a coupon to receive all the things that u bought and people who read this please change ur reviews back to 5 stars. Vapesale24 does a great job for customers.
Attention!!!
This store was shut down by the latvian national police on November 26! They confiscated almost all stuff worth over 2 million euros. But website is still working.
Do not order anything, because you will won't get your parcel.
If you ordered something, you need to refer to your bank (if you paid with card) and fill documents for a chargeback. I also ordered stuff from this store a week ago for 40 euros. If i get my money back, I will chage from 1 star to 2.
in case anything happens, they have zero support.
well ive made an order and after 1-3 busines days my order is standing still, as payment accepted. they have zero support, live chat is down for ages already, to be true it never worked. order nr. XYICSRROE
I ordered vape and juice
I ordered vape and juice, it is written that the delivery will arrive in 2-4 days, and today is already the fifth day, what is happening? I'm waiting for my receipt or the money back!😭
Dont order anything and reverse payment…
Dont order anything and reverse payment if you can! They are not going to deliver. CS does not respond at all. I did not receive tracking number and nothing was delivered. It was a trustworthy shop until recently. Now its a scam.
Ordered 29.11 from LV
Ordered 29.11 from LV
Order status not changed, not answering on e-mails.
I called today to my bank for hope to reverse my payment.
like other customers says, before all was very good and fast dekivery, this was my six order from this comapny. As I hear they got some problems with law, so thats why all is stoped.
Call your bank immediately!
Call your bank immediately!
Like everyone else here is saying, the business doesn't exist anymore, they got shut down by the police.
I contacted my bank to get my money back, up to 6 months processing time they said, so you should get in touch with your bank a.s.a.p. for a refund if your order hasn't gotten shipped.
....
It was all good before but, I ordered vape juice on december 4 order HGZQYQUXA and it still hasn't shipped, idk how to get a refund.
Package is not updating their status
Package is not updating their status, support doesnt answer, please give money back or something Order Number:ZWAGTTUKW
Package has not arrived
Package has not arrived. And will not arrive. I want a refund for order nr. DNCUIWZJQ
is back in business
EDIT: Got the juices, sadly they come boxed.
gave voucher for the price of the previous products
Scam.
Scam.
Information in lv news is correct
Don’t order anything
Now I’m trying to make a refund. You need proofs like order information, correspondence to the support
Anyone know any other sites that ship…
Anyone know any other sites that ship in EU?
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








