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See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service from Paul, totally my error in ordering the wrong item but Paul sent me out a replacement order which I received next day and asked me to return my wrong order whenever I coul... See more

Rated 5 out of 5 stars

Simply the best, excellent customer service from start to finish always. By far the best deals & prices around for quality vape products across the board. Would never go anywhere else & always go abov... See more

Rated 5 out of 5 stars

I've been using vaper trails for 3 years now, and they are amazing! I order from them on line, everything is always dispatched same day. They are extremely helpful with any enquiries, and contact back... See more

Rated 5 out of 5 stars

I used to drop in to Vapertrails on a monthly basis to get new bits of kit or juice. These guys are always happy to help, informative and go the extra mile with service.Since the Pandemic I have been... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

At Vapertrails.uk we stock the leading brands of E - Liquid and the latest hardware from around the globe. Our friendly and experienced staff offer expert advice and an unrivalled customer service experience. on hand to assist both seasoned vapers and those who are new to the vaping revolution. In store and online, our customers enjoy great rewards for shopping with us, so be sure to check out our leading loyalty scheme, If you have any questions then drop us a call or pop into one of our shops. Happy Vaping...


Contact info

4.8

Excellent

TrustScore 5 out of 5

40 reviews

5-star
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Rated 5 out of 5 stars

These guys are always happy to help

I used to drop in to Vapertrails on a monthly basis to get new bits of kit or juice. These guys are always happy to help, informative and go the extra mile with service.Since the Pandemic I have been buying online from them to stay away from the shops. Once again the turnaround times have been fantastic, always arrives on time which during these times cant be said for many company's . Cant recommend them enough.
Phil

26 May 2020
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else

I live in Chatteris and I will always travel to a Vapertrails store rather than using one in town, I’ve been to the one in St.Ives a couple of times now and they’re all really lovely in there. Have recommended them to a few of my friends who now use the St.Ives shop aswell, love that they do a stamp card! And points online! And even better they’re open for collection during Covid-19 so I don’t have to buy my vape things off amazon or eBay :)

14 May 2020
Unprompted review
Rated 5 out of 5 stars

Vapertrails online ☆☆☆☆☆

I'm a regular customer at the st. neots branch and during the lockdown have been using the website instead and it's just SUPERB!! free delivery and delivered by hand too, Vapertrails have made it so easy to use and problem free.

9 May 2020
Unprompted review
Vapertrails logo

Reply from Vapertrails

Thank you so much for your kind words, it means a lot.

Rated 5 out of 5 stars

#1vape shop

Knowledgeable staff, great products, fantastic service, click and collect service works brilliantly for me. Loyalty scheme is good too.

9 May 2020
Unprompted review
Vapertrails logo

Reply from Vapertrails

Thank you for taking the time to leave a review, it means a lot.

Rated 5 out of 5 stars

I dropped my vape and smashed the…

I dropped my vape and smashed the glass. Was in a state of panic! I ordered some new glass and it came the within a day.I phoned the St Ives branch and they were so helpful even given me instructions over the phone when the on/off button stopped working. Excellent service and very helpful staff. Would recommend to anyone.

7 May 2020
Unprompted review
Vapertrails logo

Reply from Vapertrails

Thank you for your kind words.

Rated 5 out of 5 stars

Excellent service

Excellent service. Kept informed by prompt e-mail and quick delivery.

4 May 2020
Unprompted review
Vapertrails logo

Reply from Vapertrails

Thank you for your kind words and taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service during these…

Excellent service during these difficult times ordering very easy online kept updated of progress of order and even upgraded to hand delivery service.Great job all at vapourtrails.

4 May 2020
Unprompted review
Vapertrails logo

Reply from Vapertrails

Thank you for taking the time to write a review it means a lot.
Many thanks from the whole team at Vapertrails.uk

Rated 5 out of 5 stars

I love the shop

I love the shop, but this was my first online order. So now I also love ordering online with them! 🥰

30 April 2020
Unprompted review
Vapertrails logo

Reply from Vapertrails

Thank you Sara for the kind words and 5 stars, it mean a lot.

Rated 5 out of 5 stars

As always l get great service from the…

As always l get great service from the team at st ives , they have never steered me wrong and give great advice . Have bought lots of things from here , they are extremely friendly and knowledgeable , cannot fault them , cheers guys 👍❤️

26 April 2020
Unprompted review
Vapertrails logo

Reply from Vapertrails

Thank you Bob for leaving us a review, it means a lot.

Rated 5 out of 5 stars

Outstanding Service!

Always excellent service from VaperTrails whether that being going in store or ordering online.

Friendly staff, knowledgeable and really good prices.

My only place to buy Vape Supplies.

14 April 2020
Unprompted review
Vapertrails logo

Reply from Vapertrails

Thank you so much for the kind words Nathan it means a lot.

Rated 5 out of 5 stars

Excellent service

Excellent service, always very helpful staff, especially Tom

24 October 2018
Unprompted review
Vapertrails logo

Reply from Vapertrails

Hi, Chantal
Thank you for taking the time out to write a review and for your kind words.
Thanks from all at team VT

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