Vape Juice DepotReviews 

8,233
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,630 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting they are always as expected and of high quality, often exceeding expectations. Many appreciate the amazing prices and the wide variety of flavors and products available, often finding items not carried by local stores. The ordering process is frequently described as user-friendly and easy, with many reviewers highlighting quick turnaround and delivery times, even for those in distant locations. However, some people mentioned dissatisfaction with shipping costs, particularly the additional fees for shipping and signature requirements, which can sometimes exceed the order value. A few other people also felt that delivery times were longer than expected or inconsistent, with some experiencing issues like packages being returned or lost, and a lack of communication regarding order status.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Product

Clients share positive opinions on product, with many reviewers praising the quality and variety available,... See more

Order

Customers consistently note positive experiences with order, praising the quick and easy process from... See more

Price

People report positive experiences with pricing, consistently highlighting great, fair, and reasonable... See more

Quality

Users describe positive interactions with quality, consistently praising the products as great, 5-star, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is always as expected. Shipping plus excise tax is very pricey. Usually order a single 60ml vial and shipping etc costs more than the order. Also comes in a week or so rather than the 2-5 da... See more

Company replied

Rated 4 out of 5 stars

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I t... See more

Company replied

Rated 4 out of 5 stars

I received my order and all was well until I realized that by mistake I must of ordered a disposable vape that has 2 percent nicotine and I needed 0 nicotine. I had several in my basket and thought I... See more

Company replied

Rated 5 out of 5 stars

The prices are amazing, I like the method of age verification. Shipping time is honestly EXCELLENT, i live in Alaska, and I get our package within 5 business days, most of the time less. Which is AMAZ... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(8,233)

3,386 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time

Arrived on time. Packaged well.I have placed several orders and have no complaints.

16 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Jd, thank you for the positive review!

Rated 5 out of 5 stars

Fast delivery


Fast delivery, good products, good prices the shipping could be a little cheaper, but other than that will continue to order

16 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Savannah, thank you for the five-star review!

Rated 5 out of 5 stars

Great stock and pricing

Great stock and pricing, site is easy to navigate. Quick turnaround and delivery time!

16 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Ingrid, thank you for the five-star review!

Rated 4 out of 5 stars

All products were in stock and shipped next day

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I tracked the shipment, I was surprised at all the distribution centers one package goes thru to get to my address. And a few were simply out of the wayI Makes no sense to me and I don't understand why but it's frustrating. But then, I don't want to pay so much more for expedited shipping but I guess this is why we do.

16 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Marilee, thank you for the positive review!

We sincerely apologize for the delay you experienced with the mail carrier and completely understand how frustrating that must have been.

We truly appreciate your patience and are grateful for your understanding throughout the process. Thank you for giving us the opportunity to serve you, and we hope to provide you with a seamless five-star experience on your next order!

Rated 5 out of 5 stars

10 out of 10

10 out of 10 .

15 June 2026
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Reply from Vape Juice Depot

Mazen, thank you for the five-star review!

Rated 5 out of 5 stars

Quick service

Quick service, accurate order, fast delivery

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

David, thank you for the positive review!

Rated 1 out of 5 stars
Vape Juice Depot logo

Reply from Vape Juice Depot

Ramadan, thank you for taking the time to share your feedback!

We’re very sorry to hear about your experience and understand how frustrating it can be when a package is unable to be delivered.

Unfortunately, your package could not be delivered to the address provided and was returned to our facility by the shipping carrier. We have confirmed that the package was successfully received back at our facility, and your refund has been processed.

We sincerely apologize for any inconvenience this situation may have caused. If you have any additional questions or concerns, please don’t hesitate to reach out to our customer support team at Support@vapejuicedepot.com.

Rated 1 out of 5 stars

Product never arrived and customer…

Product never arrived and customer service is a joke. I am waiting days for a reply to my email. That is the only way to contact them. Save yourself the frustration and choose a different seller.

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Daniel, Thank you for taking the time to share your feedback!

We sincerely apologize for any frustration or inconvenience you experienced throughout this process.

After reviewing the email thread, we can confirm that our support team responded to your inquiries within our normal response timeframe. Please note that when a customer contacts our support team, we kindly ask that they allow 24–48 hours for a response.

We’re happy to confirm that your package was returned to our facility, and we processed your refund as requested.

We truly regret that your experience did not meet your expectations, and we appreciate you giving us the opportunity to review your concerns. If you have any additional questions or if there is anything else we can assist you with, please do not hesitate to reach out to our support team at Support@vapejuicedepot.com.

Rated 1 out of 5 stars

Again received a defective device

Again received a defective device

12 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Laquita, thank you for taking the time to share your feedback!

We’re very sorry to hear that the disposable arrived defective. We understand how disappointing and frustrating that must have been.

Unfortunately, we were unable to locate any previous attempts to contact our Customer Support team regarding this issue. We kindly ask that you reach out to us at Support@vapejuicedepot.com so we can further review your order and assist you with the defective disposable.

We appreciate the opportunity to make this right and look forward to assisting you.

Rated 5 out of 5 stars

I can’t even try to express how great…

I can’t even try to express how great this Store is. You order, and they always have what you want. If they don’t it’s back in, in a few days. Shipping is literally 3 days. This is the place to get your vapes.

15 June 2026
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Reply from Vape Juice Depot

Claudine, thank you for the five-star review!

Rated 1 out of 5 stars

Send the right flavor

Send the right flavor

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Alain, thank you for taking the time to share your feedback!

Unfortunately, we were unable to locate any previous attempts to contact our Customer Support team regarding this issue. We kindly ask that you reach out to us at Support@vapejuicedepot.com so we can further review your order and assist you with the incorrect flavor received.

We appreciate the opportunity to make this right and look forward to assisting you.

Rated 5 out of 5 stars

Always 5 STARS

Always 5 STARS! Fast delivery, good prices. Vape stores near me could never compare!

8 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Ann, thank you for the five-star review!

Rated 5 out of 5 stars

Truly awesome as always

Truly awesome as always. Super fast shipping with absolute great prices.

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Ira, thank you for the five-star review!

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