UK Vape Direct Reviews 594

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and efficiency in resolving issues and providing advice. Many consumers appreciate the fast and often same-day delivery service, along with the competitive pricing and wide variety of products available. However, some customers also noted occasional issues such as receiving a cracked item or an incorrect product in their delivery. Additionally, a few people experienced problems with postage not being fully paid, leading to delays in receiving their orders.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Service

Users describe positive interactions with service. Customers consistently praise the fantastic, excellent,... See more

Product

People report positive experiences with product, often highlighting the great variety, quality, and value for... See more

Order

Customers had positive experiences with order. Many reviewers praise the quick and easy process from ordering... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great prices, with many... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered a Tank from here and on arrival I noticed the included bubble glass was cracked. No fault of the store however I did get in contact to see about sending a spare replacement glass out. Guy on t... See more

Company replied

Rated 5 out of 5 stars

As a new customer, I found Vape direct fantastic. Great communication, by wonderful staff online, and a seamless service. Fast delivery too. I will be a loyal customer going forward. With customer ser... See more

Rated 5 out of 5 stars

Vape direct sell the same vape juice I could get for Riot Squad. I use vape direct because of there exceptional customer service. I've had errors in the past wrong flavours and cancellations of ord... See more

Rated 5 out of 5 stars

Faultless service as always. I made a mistake ordering coils for a new vape, I got a call asking me if I had ordered the correct coils as they were the wrong ones, they called me to confirm and chang... See more

Rated 5 out of 5 stars

My first order with vape direct. We had a small issue with an incorrect item in the delivery but once notified, vape direct sorted out my problem and shipped a replacement out to me next day. Fantasti... See more

Rated 5 out of 5 stars

Vape direct sells a quality product, they have a fantastic customer service team and everything is well packaged and sent out in expediently. They also have very good offers online and I'll continue t... See more

Company replied

Rated 5 out of 5 stars

Had a little discrepancy in my order due to manufacturer changing the size of the tank provided in the packaging. The customer service was excellent. I had an additional tank sent to me and delivered... See more

Rated 5 out of 5 stars

Was contacted when my original choice was unavailable, and the order was received quickly. Good value for money, and they have a good variety of products.

Rated 5 out of 5 stars

I don’t know what else I could possibly say about Vape direct apart from excellent I wish every other company was as sufficient as yours. I literally placed my order at maybe 5 to 3 in the afternoon a... See more

Rated 5 out of 5 stars

Amazing!! There’s always a to choose from the only trouble is when I do an order and tell someone I’m getting bits they always want to add there’s too lol 😂 it’s a very good shop and delivery is bril... See more

Rated 5 out of 5 stars

I have always shopped at vape direct I love this place if anything is wrong or the vape isn’t working they go above and beyond to help , the staff are so friendly and helpful

Rated 5 out of 5 stars

I ordered in the morning and my vapes arrived that afternoon. The team are always welcoming when you go to their shop and always efficient when delivering. Cannot fault them or their service!

Rated 5 out of 5 stars

Great shop, can help if you are unsure of what you want to get and have same day delivery in MK which is amazing and very efficient, highly recommend.

Company replied

Rated 5 out of 5 stars

Amazingly quick delivery (over a weekend). Great product. Was very positively surprised all round

Rated 5 out of 5 stars

I had zero issues with my order, it was cheap, came quick, and well packaged. I’ll definitely be getting my hardware from them in the future

Rated 5 out of 5 stars

Fantastic service ordered in the morning was with me just after 4pm. Highly recommend simple and straight forward Thank you 😊

Company replied

Rated 5 out of 5 stars

I wanted to try a different vape tank and found what I wanted at a good price and also the accessories. Dispatched and delivered quickly and well packaged.

Rated 5 out of 5 stars

Still getting that express delivery, friendly advice, and reasonably priced products. What's not to like.

Company replied

Rated 5 out of 5 stars

Fab service never I have an issue and the free delivery is a god send as it means one less place to go.

Company replied

Rated 5 out of 5 stars

Difficult to find my flavour but great to find on your site. Next day delivery is great so thank you. Five star service

Rated 5 out of 5 stars

Everything arrived quickly and they all came as advertised can't grumble one bit honestly

Rated 5 out of 5 stars

Very easy to order and quick shipping. Customer service is great! I would recommend to anyone looking for a vape distributor.

Company replied

Rated 5 out of 5 stars

I always get the items I ordered same day delivery always lovely when they deliver

Rated 5 out of 5 stars

Great service. The same day delivery is a winner and they communicate really well. Excellent.

Rated 5 out of 5 stars

Same day order and home delivery, what's not to like? Always 5* service.

Company replied

Rated 5 out of 5 stars

Always reliable. Quick and easy process from ordering to delivery Thank you Vape Direct.

Rated 5 out of 5 stars

Ordered and delivered within 2 hours! Friendly delivery driver too.

Company replied

Rated 5 out of 5 stars

I have ordered from vape direct.com quite a few times. The price is always good and delivery is always fast.

Company replied

Rated 5 out of 5 stars

Really quick delivery and a better deal than other sellers

Rated 5 out of 5 stars

Great service in the shop, quick deliveries online. Spot on.

Rated 5 out of 5 stars

Once again, really quick delivery, excelled flavoured juice, and fantastic customer service! Awesome!


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

About UK Vape Direct

Written by the company

Vapedirect.com is based in Milton Keynes & Buckingham. We are the best vape store in the Milton keynes area online and via our retail outlets. Find your nearest branch today:
Store Locator

We are one of the top retailers of E-cigarettes, vaping devices, Vape Kits, Pod Kits and devices, and of course E-Liquids, Nicotine Salts and Shortfill Vape Juices.

We offer FREE SAME DAY DELIVERY to Milton Keynes, Buckingham and surrounding areas. We also offer FREE UK Delivery by Royal Mail Tracked 24 on all UK order over £20.

We have been a vaping mainstay for Milton Keynes Vapers since 2012 and by offering our SAME DAY Delivery service have ammased a huge loyal and returning customer base of which we are proud to serve.
Vape Juice Vape Kits Disposable Kits
Vape Tanks Vape Coils

Contact info

4.9

Excellent

TrustScore 5 out of 5

594 reviews

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Rated 5 out of 5 stars

Amazing!

Amazing!! There’s always a to choose from the only trouble is when I do an order and tell someone I’m getting bits they always want to add there’s too lol 😂 it’s a very good shop and delivery is brilliant

29 November 2025
Rated 5 out of 5 stars

-Fast Services

-Fast delivery
-As soon as I made my order I had a call to let me know they didn’t have the one I ordered in stock and it was sorted straight away
-Very, very fast with orders
-Great service

3 November 2025

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