Vape Craft Reviews 

279
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

Vapecraft has been a company that I have been dealing with for over a decade and it's all because of their customer service and great prices on great nic salts juice. Which I use twist salts Richie V... See more

Rated 1 out of 5 stars

Placed an order on 10/31/2025 with their Halloween sale and paid for expedited shipping. My order still says pending and none of my six emails have been responded too. I've been a customer for five ye... See more

Rated 2 out of 5 stars

While deals can be good, cs is non-existent. Website is quite glitchy, enough so that one cannot compete an order. And do not fall for "expedited" shipping.... it's same ground service only shipped... See more

Rated 1 out of 5 stars

I'll never order another product from this company. Ordered and paid for expedited shipping on my second order, first order was slow, but not terrible. But this order however, is ridiculous. My orde... See more

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2.4

Poor

TrustScore 2.5 out of 5

279 reviews

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2.4

All reviews

(279)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the best and cheapest ejuice…

This is the best and cheapest ejuice supplier that ive found in the last 10yrs of vaping ive used countless places to buy vape supplies and none of them offered a quality ejuice at anywhere near the price that they routinely have their ejuices for sell at i have t been able to find anyone reputable thats even within 40-50% more costs i routinely get 600mls of 12mg ejuice for $70 shipped and its not even a holiday or special timing and thats another thing cant find hardly anywhere that sells 12mg strength ejuice so you add that on top of how much cheaper it is it would cost me at least double simply based off the fact other places ud have to buy 6mg which i would go through in half the time so yeah vape craft is THE BEST ejuice supplier i know of whether in person or online they cant be competed with not to mention they have a huge selection of flavors as well and over the years ive loved all but like 3-4 flavors ive gotten over the last 5yrs which is a ton of flavors that ive tried, if youre looking for their best flavors theyre def wild betry melon, blueberry custard, strawberry ice cream and omg so good i could vape any of those 4 all day every day if i had to stick to one flavor for whatever reason my davs the blueberry custard i usially end up ordering 2 120ml bottles of it every time i order bc i love it that much!! Thanks vape craft your a life saver otherwise i couldnt afford to vape because aint nowhere i can find enough juice to last me 2-3 months forless than $75 routinely let alone super high qualuty juices and such a selection too theyre unbeatable at this point idk how theyre not THE go to source!

2 August 2025
Unprompted review
Rated 2 out of 5 stars

Needs much work

While deals can be good, cs is non-existent. Website is quite glitchy, enough so that one cannot compete an order.
And do not fall for "expedited" shipping.... it's same ground service only shipped same day. Really? Considering they often boast of being a "small time" shop, shame one must pay extra for them to put down the cell phones, walk the 20ft & actually pack/ship an order same day the customer orders it.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Best vape shop

Amazing deals. always sending me coupon codes with there already great prices! They have all my favorite juices that I can't find else where or atleast under 30$! They always have my coils in stock too. I'm so happy I found this place. I always get free shipping and I get it within 3 days. Thank you vapecraft!

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Apparently they took over making the…

Apparently they took over making the Death By Chocolate flavor for Kai's Virgin Vapor. It is a sin what they did to that recipe, it's nothing like the award winning flavor they once sold. It's awful, completely different, just gross. Like not even close, not even a hint of what it's supposed to be. They should be embarrassed to put their name on the bottles. I bought 3 bottles and regretting wasting my money.

15 February 2025
Unprompted review
Rated 1 out of 5 stars

i,ve been ordering from vape craft for…

i,ve been ordering from vape craft for several years. the problem I have with the co. is the shipping casts it's the same price to ship a small package as a large.I think their padding their prices, as they add a service charge on top the product cost

1 March 2025
Unprompted review
Vape Craft logo

Reply from Vape Craft

We appreciate your long-time support and your honest feedback. Shipping costs are determined by carrier rates, and we strive to keep them as fair as possible. The service charge covers compliance and handling to ensure your order reaches you safely and legally. That said, we understand your concerns, and we’re always looking for ways to improve. If you have any questions, feel free to reach out—we’d be happy to help!

Rated 1 out of 5 stars

I've been a customer for over 5…

I've been a customer for over 5 years.And I'm done with this company.They don't answer their phone.They never return the phone calls.I've been trying to get in touch with them for a week now.I call every couple of hours.There are a bunch of douches. Don't.
Waste your money with this company. Go to some other place. You'll regret doing business with this company. I promise you.

18 February 2025
Unprompted review
Vape Craft logo

Reply from Vape Craft

We're truly sorry to hear about your frustration and experience. We strive to provide the best service possible, and we regret that we haven't met your expectations. We understand how important it is to have reliable communication, and we apologize if we've fallen short. If there's anything we can do to make things right, please reach out to us via email, and we'll do our best to assist you. We appreciate your past support and hope to have the opportunity to improve your experience.

Rated 1 out of 5 stars

Ordered on January 5th order still says…

Ordered on January 5th order still says pending. No response to emails.

5 January 2025
Unprompted review
Vape Craft logo

Reply from Vape Craft

We sincerely apologize for the delay and lack of communication regarding your order. That’s definitely not the experience we want for our customers. Please reach out to our customer service team with your order number, and we’ll make it a priority to look into this and provide a resolution as soon as possible. We truly appreciate your patience.

Rated 1 out of 5 stars

Paying extra from shipping gets it delayed…

I order my vape juice from a different online store and decided (never again) to try a new store as the previous store didn't offer expedited shipping. Their website says orders placed on Sunday will be processed the next business day. Well I ordered Sunday night going into Monday basically at 2:00 in the morning. It is now going into Thursday and my juice is still not in transit. Mind you I paid the extra for expedited shipping. They are all the way in California I am on the East Coast. I emailed them and I am waiting for a response which I will update here when I receive one, if I receive one. However this will be the last time I ordered from this company. If you can't follow your own statements, you don't deserve my money. And I plan on getting my expedited money back if I ever receive my product. Horrible horrible company.

13 January 2025
Unprompted review
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Reply from Vape Craft

We're really sorry to hear about your experience. We understand how frustrating it is when shipping expectations aren’t met, especially when you’ve paid extra for expedited service. While we do our best to process orders as quickly as possible, sometimes unexpected delays can occur. That being said, we absolutely believe in standing by our commitments, and we'd love the opportunity to make this right. Please reach out to our customer service team so we can look into your order and see what we can do to assist. Your satisfaction is important to us, and we appreciate your feedback.

Rated 5 out of 5 stars

Great selection

Great selection. Great value. Post office sometimes takes a while. But that’s the post office for you. Great experience with this company.

10 January 2025
Unprompted review
Vape Craft logo

Reply from Vape Craft

Thank you so much for your kind words! We're thrilled to hear that you enjoyed our selection and found great value in our products. We completely understand that shipping times can sometimes be unpredictable, but we truly appreciate your patience. If you ever need anything, we're always here to help. Looking forward to serving you again soon! 🚀😊

Rated 1 out of 5 stars

Ordered a week ago and order is still…

Ordered a week ago and order is still pending. Just like customer CU i emailed them and they said they sent me a email that I never received, but they told me one of the flavors I wanted Fruity Rings 3mg was out of stock so I told them what flavor to replace it with and 3 days later order is still pending. I just emailed them again so hopefully they will get it out it's a Christmas gift. I have placed orders with them before and didn't have this problem. People use a Virtual credit card it's only good on the website you use it on and every website will have it's own Virtual card.
I will change my star rating if they get my order out today. December 9th 2024
Update now they are telling me they are out of all the flavors I had order. Told them to give me a refund, let's see how long it takes them to do that before i contact my credit card company. I will NEVER order from them again.
Update December 17th my order is still pending. Placed my order December 1st. Don't know why I'm having a problem with them now because I have placed orders from them in the past with no issues. This is definitely the last order.

7 December 2024
Unprompted review
Rated 3 out of 5 stars

Supremely slow “expedited” shipping no worth price

My husband has been vaping yogurtize me for years, it’s his favorite flavor by far. My issue is with the shipping. They shouldn’t bother offering expedited shipping OR post realistic time frames. It’s $15.50 for expedited (2-5 days) or something? The three times I’ve tried expedited it’s actually taken LONGER than regular shipping. What a waste of money.

2 December 2024
Unprompted review
Rated 2 out of 5 stars

Fake Review Under My Name on Vapecraftinc.com

Good luck getting customer service to respond "receptively" with an understanding on what your asking for (ie: blend ratio requests or flavoring requests). Small customizations regarding liquids cannot be met. Yes, you will receive your product you've placed an order for but nobody is there to customize a mixture. Beware of the reviews on their website. They are made-up. If you place an order with them, you will soon see your first name and last initial as a review with 5-stars with a generic compliment. -- "I see whatcha did there Vapecraftinc"

23 November 2024
Unprompted review
Rated 1 out of 5 stars

Made an order nearly a week ago

Made an order nearly a week ago, still "pending". Numerous emails and left a voice message after calling, no answer, no call back. They sent one email saying a flavor was out, responded with what to replace that flavor with...no response. Next day another email and tried to call...phone seems to be disconnected!!! Emailed again to say refund my money...no answer. Tried to call again...phone still "disconnected", no answer. Wrote again to say REFUND. I've been a long time customer and make 1 or 2 purchases a month from their sales and never before had any kind of problem with them. Now I'm wondering if they're going out of business and fraudulently keeping order money.

28 September 2024
Unprompted review
Rated 3 out of 5 stars

Credit card fraud attempt

Good products but I also had an attempted unauthorized charge on my card a day or 2 after my order arrived. After seeing these reviews I know it must of been from your website. Had to switch cards right after this

25 September 2024
Unprompted review
Rated 3 out of 5 stars

I regularly order 5 bottles of 120ml…

I regularly order 5 bottles of 120ml juice. Last but one order was a split open envelope with no content. I emailed customer service several times - no answer...... I gave up and reported this to my credit card company. They got a reply and VC said it was delivered. It was not. I even contacted USPS and they could not locate the contents. $69+ out of pocket until Citi refund the charge. It would not cost VC to send replacements and show some goodwill. Responding to customer service emails would be great too

30 April 2024
Unprompted review
Rated 1 out of 5 stars

The issues with delivery continues

The issues with delivery continues. Skip you any issues and buy else where. I placed my order in March 20, I have not received anything. Is may 5.

20 March 2024
Unprompted review
Vape Craft logo

Reply from Vape Craft

Hello Carlos,
We would be happy to help resolve this for you and have you reach out to someone on our customer service team . please reach out to support@vapecraftinc.com. Have a good day

Rated 3 out of 5 stars

Love the prices and vape juice but…

Love the prices and vape juice but pretty disappointing to spend $101.00 dollars thinking I was getting 41% off but all I qualified for was $12.00 free shipping also customer support when told the promo code firework responded with I guess that is all you get. So disappointed!

1 April 2024
Unprompted review
Vape Craft logo

Reply from Vape Craft

Hello Sandra,
We are so happy you enjoy the great prices we have to offer and we do try our best to keep everything at an affordable cost .

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