I have been ordering from VAD for some time, I’ve never had any major issues, and the very minor one I had was put right almost immediately, without any fuss. Shout out to Dan He gives any query hi... See more
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Discover unparalleled vaping ease with 'Vape at Door'! Your ultimate destination for a wide range of vaping products, all conveniently delivered to your door in the UK.
Contact info
United Kingdom
- +44 7307 388829
- info@vapeatdoor.co.uk
- vapeatdoor.co.uk
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Replied to 60% of negative reviews
Typically replies within 24 hours
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I have bought from vape at door before
I have bought from vape at door before. Brilliant prices. Excellent delivery time. Will buy again from vape at door.
Becoming my “go to” site
After quite a few orders (I like to try something new, ha ha ha!), I can honestly say that this site has now become my “go to” for all my vaping needs.
A great selection to choose from, and what puts it above the rest, is the option to actually buy the extra refill tanks. As some places just sell the kits. So it’s frustrating when you can’t order more extra pods once you’ve found one you like. Not here! They have a smorgasbord to pick from, reasonably priced and delivered really quickly.
Keep doing what you do, as you’re doing it well, and you have a loyal customer here.
Top marks all round, from communication, offers, selection, and price.
I couldn’t ask for any better!
Another good purchas.
Vape at Door have consistently been good, great prices and choices. I was after a different brand, but unfortunately it was out of stock, but the team messaged me to order similar device. The Maxgo range is pretty good, not as smooth as my initial order, Hayati Pro, but will enjoy these for the moment.
Keep up the good work team.
All the best for 2026.
Brilliant customer service and speedy dispatch
Fantastic customer service and fast dispatch 😎 Dan was a great help in recommending alternatives and was very friendly. Highly recommend and will definitely buy from again
Amazing as usual
Amazing as usual. Always have my products in stock, shipped out the same day. Excellent customer service. I Don’t buy anywhere else. Only thing I wish is for the option of next day delivery but it’s not a reason to shop elsewhere.
Fantastic company,ordered from every…
Fantastic company,ordered from every month, great service, quick delivery, always the right order
Never any problems and cheaper prices
Would highly recommend
I highly recommend buying from Vape at…
I highly recommend buying from Vape at Door UK, their customer service is A* the delivery service is on point and the products are great value. Thank you.
This company scams and plays games
This company scams and plays games. They sent out the wrong products that are less in value to what I paid. Myself and the company have an excessive email chain now at 21 emails of me trying to resolve this issue. I sent over 15 photos (due to numerous different emails from Dan the CEO asking for different types despite there being sufficient photo evidence in my original email). Given the evidence, it should have been simply that he emailed back to let me know the 3 missing vapes I had paid for were being sent out which is what any legitimate company would do in good faith. However, he has drawn this process out over a 4 day period and finally his resolution is that I send some of the stock back to receive what I am owed. I have explained how this is not a fair solution as I will need to take time out my day to drive to the post office and return the lesser value products, for which he is not compensating me. I said I originally might have done this but after 21 emails and 4 days of communication I don’t want to provide any further unpaid labour to correct his company’s mistake. Some of his emails border on patronising regarding how to use the current pods for the fewer vapes I have recieved (but paid for - how lovely of him) I have explained I know how the vapes operate but still want the products I have paid for. His other solution was that I just buy them again? Ridiculous. I have also submitted a complaint due to awful customer service, and he has not acknowledged this. Although he is quick to respond, he is either wildly incompetent or deliberately playing games in the hope I will become fatigued and give up. It is a silly game to play as he has now lost me as a customer, and considering I use these vapes monthly I would have been a reliable customer but I will order from another reputable site in future. This situation feels very disingenuous and scammy.
Excellent service
Excellent service , 1st time customer, will use again,cheaper than most shops.
Vape cristal prime 7000 nice vape
Vape at door UK fast delivery I always buy with this company
Been ordering from vape at the door for…
Been ordering from vape at the door for the last 2 yrs would not go anywhere else fantastic vapes flavours at good prices with speedy delivery what more would you want
Dan is the man 👏
Very helpful staff when my item was out…
Very helpful staff when my item was out of stock they offered me a better alternative for no additional cost
My go to place for vapes
My go to place for vapes. Very friendly and helpful when I made a mistake with my address. Vapes have always been spot on. 100% recommend.
Good customer service
Faulty vapes replaced for me without much issue. Would recommend
Excellent service
I have been using vape at door a while now and I won’t use any other company. Top vapes at cheap prices, excellent quality and products. Communication is excellent Iv never had a problem, if one of my items is out of stock Dan will offer me an alternative at no extra cost to me. Orders usually come within 48hours. Fantastic service Thankyou Dan.
Great experience
Great experience, quick delivery, great communication and great prices. Would definitely recommend.
Great service at vap at door.
Ive been using vap at door for a year great service and fantastic value for products. Always delivered on time never had a problem. Will certainly be staying with vap at door.
Website easy to use.
Website easy to use.
Ordering was straightforward and easy. Excellent prices.
Fast delivery time.
Highly recommend Vape at Door UK
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