Ordered a vape doa emailed 6 days ago with no response expected to hear something by now. Update Received a response after this original post and they have been very helpful and organised a replacem... See more
Company replied
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Review summary
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Reviews shaping this summary
Great company, does some fantastic deals, and amazing value for money. I used to go to a local vape shop, but found was getting more expensive by the month. Cane across vape n go and couldn't believ... See more
Company replied
I order one a month from Vape & Go. Never any issues. 100% legit & fast delivery and there are really great deals on. I got regular emails telling me what's new and what's on offer. 100% recommend. I... See more
Company replied
The nicsalt are better priced than anywhere else I've seen, locally or online for Elux legends. Delivery is always fast plus you get loyalty points for buying.
Company replied
Company details
About Vape and Go
Written by the company
Vape and Go is a UK-based online vape shop, serving adult vapers across the country since 2018. From our warehouse in Preston, we stock one of the widest ranges of vaping products in the UK, including vape kits, pods, nic salts, e-liquids, big puff devices and nicotine pouches from leading brands like Hayati, Lost Mary, IVG, Vaporesso, Elf Bar and SKE Crystal.
Every product we sell is sourced from authorised UK distributors and complies with MHRA regulations. We check our prices against the market daily, so you'll find some of the lowest prices anywhere in the UK — and our multibuy deals across vape kits, pods and nic salts stretch your money even further.
Shop Vape Kits Shop Nic Salts Shop SaleDelivery and Shipping
Free Tracked UK Delivery
We offer free standard tracked UK delivery on all orders over £35, with same-day dispatch on orders placed before 8pm, 7 days a week.
Next Day and Weekend Delivery
Royal Mail and DPD next working day delivery options are available at checkout, including DPD Saturday and Sunday delivery for orders that can't wait until Monday.
Click and Collect
Local to Preston? Order online and collect in store at no extra cost.
View Delivery InformationCustomer Support
Need help? Call us on 01772 875800 or get in touch through our website — our team is on hand to sort delivery issues, faulty products or any question about your order. We read every review here and use your feedback to keep improving.
We are a strictly 18+ retailer. All orders are subject to age verification, and we take our responsibilities as a vape seller seriously.
Why shop with Vape and Go
Written by the company
- Same-day dispatch, 7 days a week
- Order before 8pm any day of the week and your order leaves our Preston warehouse the same day, with Royal Mail and DPD next-day options at checkout.
- Free tracked UK delivery over £35
- Free tracked delivery on all UK orders over £35. Need it faster? Next-day and DPD weekend delivery upgrades are available at checkout.
- Genuine stock, lowest prices
- Every product is sourced from authorised UK distributors and MHRA compliant. We check our prices daily so you get some of the lowest in the UK.
- Real support when you need it
- Call us on 01772 875800 or email support@vapeandgo.co.uk. We read every review and use your feedback to improve.
Contact info
Vape and Go, Unit 11-15, Fylde Road Industrial Estate, Fylde Road, PR1 2TY, Preston, United Kingdom
- 01772 875800
- support@vapeandgo.co.uk
- vapeandgo.co.uk
4.6
Excellent
27K reviews
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Reply from Vape and Go
Thank you — it's the "as usual" that makes our day. Thanks for being a regular!
Kind Regards,
Vape and Go
Brilliant selection fantastic prices…
Brilliant selection fantastic prices and fast delivery 🙂
2 August 2026
Reply from Vape and Go
Thanks Darren — selection, prices and speed, the full hat-trick! Really appreciate you taking the time.
Kind Regards,
Vape and Go
Double payment
Ordered from the site and it said payment did not go through so I did the payment again which was successful. Looked at bank statement and it said that payment was taken twice but I only received one order not the double id paid for. Tried to ring the office four times but got cut off/hung up on each time even though I tried different departments. Sent an email explaining situation and got a generic res saying they would look into it. Still waiting for a response. Had zero issues with this site until now and will delete this review once I get a satisfactory response. Please contact me
2 August 2026
Reply from Vape and Go
Hi Anna, thank you for your review, and we're sorry for the worry this caused — a double charge is the last thing anyone wants to see on their bank statement.
We can see that one of our team has already replied to your email: the duplicate payment was confirmed and your refund has been submitted, so it should reach your account within 3–5 working days depending on your bank.
We hope this has your issue solved — if anything is still outstanding, please contact us at support@vapeandgo.co.uk and we'll get it sorted right away.
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you Ian — quick, on time and spot on. We'll take that! Thanks for coming back to us.
Kind Regards,
Vape and Go
Reply from Vape and Go
Thanks Kris — keeping things in stock and reliable is a big focus for us, so this one's great to hear. Thank you!
Kind Regards,
Vape and Go
Great flavours good and packaging and…
Great flavours good and packaging and all really good and delivery etc tip notch c
1 August 2026
Reply from Vape and Go
Thanks Charlotte — flavours, packaging and delivery all top notch is the hat-trick we're after. If there's ever anything that'd make it five stars, we're all ears!
Kind Regards,
Vape and Go
Great choice of flavours really fast…
Great choice of flavours really fast delivery great price
31 July 2026
Reply from Vape and Go
Thanks Beth — flavours, speed and price all ticked, that's exactly the trio we aim for. Really appreciate the review!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thank you Rachael — so glad you're enjoying the points! It's our way of saying thanks for coming back. Happy vaping!
Kind Regards,
Vape and Go
Reply from Vape and Go
Thanks Richard — "no problems, as always" is music to our ears. Cheers for the review, see you next time!
Kind Regards,
Vape and Go
As always excellent service
As always excellent service. You order, it’s dispatched same day and with you before you know it. Can’t praise these guys strong enough. Look forward to my next order
31 July 2026
Reply from Vape and Go
Thank you so much — same-day dispatch is something the whole team works hard on, and reviews like this make it worth it. We'll look forward to your next order!
Kind Regards,
Vape and Go
Fast delivery would recommend
31 July 2026
Reply from Vape and Go
Thanks Glenn — short and sweet, just like our dispatch times! Appreciate the recommendation.
Kind Regards,
Vape and Go
Reply from Vape and Go
"Dead good. Probably the best." — honestly, George, we might frame this one. Thank you!
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Margaret,
Thank you — excellent service is what we aim for every time, so it's good to know we got it right for you. Appreciate you taking the time to leave a review.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Chris,
Same-day dispatch and the best price is a hard pair to get right together, so 10/10 means a lot. Thanks for taking the time to leave this.
Kind Regards,
Vape and Go
Reply from Vape and Go
Hi Barry,
Thanks for taking the time — good to know the service and the products both landed well.
Vape and Go
Quick easy and fast free delivery
31 July 2026
Reply from Vape and Go
Hi Samantha,
Quick, easy and free is exactly what we're aiming for, so that's good to hear. Thanks for the review.
Vape and Go
Reply from Vape and Go
Hi Paul,
Keeping the prices down is something we work hard at, so that's good to hear. Thanks for the review.
Vape and Go
Excellent service
13 May 2026
Reply from Vape and Go
Hi Phyllis,
Thanks for this — much appreciated.
Vape and Go
Reply from Vape and Go
Hi Katy,
Beating the high street on price is exactly what we set out to do, and getting it to you quickly on top of that. Glad it worked out — thanks for the review.
Vape and Go
Reply from Vape and Go
Hi Jason,
Good to hear it arrived quickly. Thanks for taking the time.
Vape and Go
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