VANS Europe Reviews 3

TrustScore 3 out of 5

2.9

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Company details

  1. Clothing Store
  2. Shoe Store
  3. Women's Clothing Store

Information provided by various external sources

Shop at Vans for Shoes, Clothing, & Accessories. Browse Men's, Women's, & Kids styles.


Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Disgusting customer service

Disgusting customer service, The worst service of all.

I paid 10 euros more for express shipping and they send the goods after 7 days. When you sent email to customer support they reply with how to check your backyard for the product.

PLEASE DO NOT EVER ORDER FROM THEM DIRECTLY

28 December 2024
Unprompted review
Rated 1 out of 5 stars

Disgusting customer service

Disgusting customer service.

I have tweeted them 7 times - been ignored.

I have emailed - been ignored.

My query was just regarding an item I wished to order through them - if they think I'm ever ordering another 'Vans' product again they've got another thing coming.

Would not waste my time with them again. Their service is just appalling.

21 July 2017
Unprompted review
Show reviews in all languages. (3 reviews)

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