Vanity Studios Reviews 2,146

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their welcoming and professional demeanor, highlighting the exceptional service provided by hair and makeup artists, as well as photographers. People consistently mention feeling comfortable and at ease during their sessions, appreciating the guidance and talent of the team in capturing beautiful and cherished memories. The overall user experience, from initial greetings to the final selection of photos, is often described as smooth, enjoyable, and well-organized, leading to high satisfaction with the product and its quality. However, some customers also noted occasional issues, such as feeling rushed due to delays, or experiencing disorganization in scheduling. A few people were dissatisfied with the quality of hair and makeup, specifically mentioning concerns about the products used, unsuitable foundation shades for diverse skin tones, or inadequate styling for certain hair types. There were also instances where customers felt pressured during the photo selection process or found the overall experience to be less inclusive than expected, particularly for specialized shoots like cosplay.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the friendly... See more

Service

Reviewers mention positive feedback about service, with many customers enjoying the hair, makeup, and nail... See more

Product

Clients share positive opinions on the product, with many reviewers impressed by the quality of the photos... See more

Quality

Consumers generally express satisfaction with the quality of the service and final products. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended Vanity Studio to celebrate our sisters 60th birthday. We were greeted warmly and immediately offered a beverage and after our trying journey that was greatly appreciated. It was a lovely,... See more

Company replied

Rated 5 out of 5 stars

great experience from start to finish. Everyone was very welcoming , really enjoyed the space and every step of make-up, hair and nails. Danny was my photographer for the day and his photos were truly... See more

Company replied

Rated 5 out of 5 stars

Had a fabulous day at Vanity Studios. Everything ran smoothly and on time. Hair and make-up was perfect. The whole family had great fun posing. Ben our photographer was patient and capture some lovely... See more

Company replied

Rated 5 out of 5 stars

The staff was incredibly lovely, everyone was so welcoming and the entire process was very enjoyable, engaging and me and my partner felt so comfortable! We had a package deal where drinks, snacks, ha... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Professional photoshoots in London. We shoot family photography, fashion photoshoots, model portfolios, boudoir photoshoots and corporate headshots.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

We had a fab day at Vanity Studios

We had a fab day at Vanity Studios. I didn't know what to expect but everyone was lovely. My 6 year old daughter loved having the glam treatment and even my 11 year old son enjoyed the experience. The photographer gave great direction and managed to catch some beautiful images. There was no hard sell to purchase and the lady was lovely and patient and helped us decide as there were so many great ones to choose from. Finally some family photos where no one is blinking!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant day!

Everyone was lovely - from hair, make-up, nails to the warm welcome and the good humour and relaxed style of the photographer. Such a fun and glam day. Thank you! Highly recommended.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

How to descibe our day at vanity highly recommend xx

How to descibe our day at vanity studios… just the best. The day was incredible, the warmth and kindness of the team were one thing, the skills of the makeover team matched and surpassed.
Our shots are perfect, and brought back the special day. Thank you to all at vanity audios 🙌

29 October 2025
Unprompted review
Rated 5 out of 5 stars

We really enjoyed our experience

We really enjoyed our experience. The hairstylist and makeup artists did a wonderful job. Our photographer was amazing and provided us with excellent images. We appreciate the whole process and all the work put into it xx

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

First time having my hair and make up done for a shoot and loved it. Really listened to what I wanted and I loved the results. Photographer had lots of ideas for shots that would suit me and also allowed me freedom to do ones I had in mind. Loved all the images and so hard to narrow down but love the portfolio I chose. Would highly recommend.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Five star experience

A birthday package from my husband for myself and mum. We had a ball!! Prosecco on arrival from Kyle. Make up by Nancy and Anna. Mum had her hair styled meticulously by Luca, who made mum feel extra special.

Danny the photographer was great and he took so many wonderful shots and we felt cute posing!! Our motherv/daughter photos are memorable. Angie helped us to meticulously pick from a vast range of glamorous photos. Overall, we had a positive 5 star treatment. Highly recommended.


1 December 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous welcome

Fabulous welcome, Lauren and Helen did a great job on nails, hair & makeup. Relally chatty and fun.
Dan was great with photos he really relaxed me and friend Julie.
Lots of fun and most of all great pictures.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Great care and customer service from the team at Vanity

I went with my daughter for my first day of retirement and everyone was very welcoming and friendly. You take along your own outfits and the team style your make up and hair under your guidance. I certainly looked very glamorous and happy with my look.
Our photographer welcomed us and it was a relaxed environment. She certainly put us at ease.
Angie took us through our photos and packages and I was delighted with the results

2 December 2025
Unprompted review
Rated 5 out of 5 stars

My children and I had a great time at…

My children and I had a great time at Vanity studios. All the staff were welcoming and kind, they looked after us well. We were made to feel comfortable and enjoyed having our hair and makeup done.
The photo shoot was really relaxed and we thoroughly enjoyed it from start to finish.
We have some lovely pictures which will cherish forever, thank you

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Great day!

Went with my daughter for photos. I was a bit nervous but needn’t have been. The staff were all so lovely and friendly and made us feel totally at ease. The photographer was great too and again made us feel totally relaxed. The viewing of the photos was so much easier than I expected especially given how many lovely photos we had to choose from. My daughter wanted dance photos and she’s so pleased with the results!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional, warm and friendly

Every single person was warm and friendly to my daughter and made her feel so welcome. The make-up and hair was absolutely fantastic and the photographer Bernardo was wonderful - he made the shoot relaxed and fun and we got some really great, professional shots for her portfolio. They helped us a lot with the final choices and didn't once put us under any pressure to buy things out of our budget.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

I visited Vanity studios with my friend…

I visited Vanity studios with my friend and our 8 year old daughters for their birthday.

Start to finish was amazing . Make up hair and nails with friendly stylist who made everyone feel comfortable . Our photographer was amazing and so patient with the kids and gave some lovely tips .

We spent a bit longer then expected waiting to go to the shoot but were provided with snacks and beverages and was in comfortable settings .

We’e were in a rush but the lady who did the review was efficient and lovely and helped get us out as quick as we could ! Would love a few more package options variety and maybe an advance idea of the package prices to align expectations of what the kids could have !

Thanks for a special day for the girls !

30 November 2025
Unprompted review
Rated 2 out of 5 stars

remium Price, Substandard Aftercare

My photoshoot experience at Vanity Studios was genuinely positive, the photographer and the day itself were great. I was happy with the atmosphere and the creative direction.

However, my experience with the production process afterward has been disappointing.

After receiving my photobook, I noticed inconsistencies between the edited and non-edited images. I raised the concern politely, expecting an open conversation about potential rectification. Instead, the responses I received from the production team were dismissive, defensive, and did not reflect the level of professionalism I expected based on the price of the package.

I was repeatedly told that “the product was completed exactly as per my selections,” even though the retouching guidance I received suggested that the final images would meet a certain standard. The tone and handling of my enquiry made the situation unnecessarily frustrating, especially considering I reached out calmly and constructively.

This review isn’t about the shoot itself, that part was great.
It’s about the way post-production concerns were handled, which fell far short of the customer care I expected. The quality of service during the shoot and the quality of communication afterward felt like two entirely different companies.

I’m sharing this so future clients know what to expect from both stages of the process.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous!

To be honest, I was quite nervous as I made my train journey to the studios to complete my ‘ makeover & photoshoot’ but I needn’t have as I was greeted very warmly but all the staff and I settled on their comfy sofa with a delicious glass of Prosecco served in a beautiful glass, I might add!
I loved having my nails, makeup and hair done, something I don’t do very often, if at all.
Once in front of the camera I found I relaxed and I thoroughly enjoyed my session, resulting in many beautiful photos, even I wasn’t expecting!
Do I have to wash my face tonight 🤩
Thank you so much 🥰💜🥰

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Vanity Studios

From the moment we arrived, we were warmly welcomed and made to feel comfortable. The hair and makeup team delivered exceptional results, and the photographer guided us through the entire process with professionalism and ease, he made it so much fun. What began as a nervous experience quickly turned into an enjoyable and memorable day. We are delighted with the outcome and highly recommend Vanity Studios for anyone seeking a first-class photoshoot experience. Thank you for making it so special!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

What a day of memories made

What a day of memories made. From the moment we arrived to a welcome fizz to the moment we left. We booked a three generation pamper day with little expectation! But wow we were treated to a fabulous makeover, hair, make-up and nails. In the very busy pamper area with the great team of artists, what a giggle we all had, they ensured we looked great but also that we were enjoying our time there….with maybe a little more fizz!!!
Then on to the photoshoot, where our photographer continued with the same happy laughter vibe. With our four different themed outfits he gave us so much time to make sure we got the perfect shot, from pose like this, blink here and smile.
I would definitely recommend to family and friends. A big thank you to the whole team working that day for making it so special.

21 November 2025
Unprompted review

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