vanessaflair.com Reviews 433

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

This is my third order from Vanessa Flair Jewelry, and I couldn’t be happier! I now own 9 pieces, and every single one is absolutely beautiful. The quality is outstanding—I've been wearing some of the... See more

Rated 5 out of 5 stars

Love the jewelry; Always light weight, excellent quality, and fast shipping! Very much worth the price!

Rated 4 out of 5 stars

Hello! David from Cld.T Studios Maybe size options for the jewelry. My neck and wrist are bigger than most, does that mean that I can’t wear your good quality jewelry? And Pac... See more

Rated 1 out of 5 stars

Never received package. Opened a ticket and never heard back from them even after following up. First emailed you on Jan 16 and just now got a response on Feb 11 because of the bad review. Just to... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Vanessa Flair has been since 2019 one of the most preferred jewelry stores allover the world.


Contact info

3.9

Great

TrustScore 4 out of 5

433 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

This website sells really exotic and…

This website sells really exotic and quality jewelry. After placing the order, the shipment service is very quick. I also think the customer service is great.

11 July 2022
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Hi, thank you for the awesome review, we're so happy you loved your experience with us and we hope to continue our good relationship with you.
Thanks.

Rated 1 out of 5 stars

Horrible quality!

Every piece of jewelry either tarnished in one single day or broke. Literally. The first pair of earrings and necklace I put on broke, on the first WEAR! The only ring I purchased tarnished in a few days, without washing!!

10 July 2022
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Reply from vanessaflair.com

Hello Aubrie,
I'm so sorry to hear about your negative experience, we place great importance to the quality of our products, I really appreciate you bringing this issue to my attention, and Thank you for your honesty and taking the time to tell us about this, I will relay you feedback to the appropriate department.

Rated 5 out of 5 stars

i love it its so easy to use and my…

i love it its so easy to use and my sister love your necklace

10 July 2022
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Hi, Hope you're doing well,
Thank you so much for your great review, we appreciate the time you take to leave this excellent feedback.
Thank you and we hope to continue our good relationship with you.

Rated 5 out of 5 stars

i recommend buying from this site very much

when i decided to buy jewelry for my wife i asked my best friend and he recommended vanessaflair.com to me it was so good website as i can buy the best collection of jewelry from it with a high quality
the site customer service was so helpful and cooperative
i recommend buying from this site very much

9 July 2022
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Hello,
We appreciate your excellent review with us and we are very happy to know that you like the service we have.
We hope to continue our good relationship with you.
Thank you so much.

Rated 5 out of 5 stars

I am very very happy to used this…

I am very very happy to used this website to order jewelry for my wife . She love it and i also love it ...thank you so much for your good service and product

9 July 2022
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Hi Gompa,
Thank you so much for your kind words to us, we're very happy to know that your wife love the jewels, and we hope to continue our good relationship with you.
Thank you.

Rated 5 out of 5 stars

Great value

The baubles are beautiful and reasonably priced. I love that they're dainty and great for everyday as well as more fancy occasions.

8 July 2022
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Reply from vanessaflair.com

Hello Mari,
Thank you so much for taking time to leave an excellent rating. We really appreciate your time and we hope to continue our good relationship with you.
Thank you.

Rated 5 out of 5 stars

Great company

Great company, they have delivered on being a great partner in business. I have been an ambassador with VanessaFlair for a few months, love it!

6 July 2022
vanessaflair.com logo

Reply from vanessaflair.com

Hi Kai,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
We hope to continue our good relationship with you,

Rated 5 out of 5 stars

I absolutely love my Jewell’s!

I absolutely love my Jewell’s!! Delivery was fast and all my pieces brought my holiday looks together. Very pleased 😄

5 July 2022
vanessaflair.com logo

Reply from vanessaflair.com

Hello Sophie, Hope you're doing well,
Thank you so much for your sweet words to us, we appreciate your feedback and we hope to continue our good relationship with you.
Thank you.

Rated 2 out of 5 stars
vanessaflair.com logo

Reply from vanessaflair.com

Hello Maribel, hope you're doing well,
I checked the status of your parcel and it seems delivered, you did not received it due to insufficient address, so you can contact the local post office to pick up your parcel. Thank you.

Rated 1 out of 5 stars

Jewelry Scam- Beware!

Jewelry Scam- Be ware!
I was smart enough to google reviews about VanessaFllair before "choosing free jewelry" on their ambassador recruitment plan. The "free" means you have to pay 30$ for shipping.
Why I suspected them?
1. I replied twice to their recruitment email AND the IG msg asking if their jewelry is nickel free as i'm very allergic. They didn't reply. Then i saw all their jewelry says "nickel free"- shouldn't their agents know this?
2. It's flattering to be contacted on IG but stop and think why would they contact small accounts? and send you "hundred of dollars" worth of jewelry for free?
3. Their IG account seems fake- over 200k followers and barely following anyone. The number of followers increases by tens of thousands each day. suspicious.
4. Last but not least- I FOUND THEIR JEWLERY ON ALIEXPRESS FOR FRACTION OF THE PRICE! you can download the free "find on AliExpress" lens tool, i manages to find every pair of earrings (ranging 60$ a pair on VanessaFlair website) for about 3-6$ on AliExpress.

Please be ware people.... check before you commit to giving them your credit card. even things that appear free may not be, and come in bad quality (18k gold plated? PLEASE)

5 July 2022
Unprompted review
Rated 4 out of 5 stars

CldT Studios Review

Hello!
David from Cld.T Studios

Maybe size options for the jewelry.
My neck and wrist are bigger than most, does that mean that I can’t wear your good quality jewelry?
And
Packaging upgrades
Maybe in the future, my suggestion would be to improve the customer experience in terms of the unboxing experience.

Thank you for taking your time to read this, I look forward to continuing and building our relationship!

Take care!

David Palmer, Cld.T Studios

4 July 2022
Rated 4 out of 5 stars

:)))

everything was great, but jewelry was too yellow for my taste, also mens necklace was a little bit too short. I would suggest specifying the length of the necklaces.

4 July 2022
Rated 1 out of 5 stars

Vanessa Flair Ambassors Recruitment Bad Experience

Vanessa Flair Ambassors recruitment is not reliable, its not real!! Happend to me. Ive choosed the "free jewelry" and they made me pay $ 30 for shipping but your order never arrived. I asked for refund but had no success. I don't recommend . I really didn't like the experience. Now they just dont reply to my emails. Its sad.

3 July 2022

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