vanessaflair.com Reviews 433

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my third order from Vanessa Flair Jewelry, and I couldn’t be happier! I now own 9 pieces, and every single one is absolutely beautiful. The quality is outstanding—I've been wearing some of the... See more

Rated 5 out of 5 stars

Love the jewelry; Always light weight, excellent quality, and fast shipping! Very much worth the price!

Rated 4 out of 5 stars

Hello! David from Cld.T Studios Maybe size options for the jewelry. My neck and wrist are bigger than most, does that mean that I can’t wear your good quality jewelry? And Pac... See more

Rated 1 out of 5 stars

Never received package. Opened a ticket and never heard back from them even after following up. First emailed you on Jan 16 and just now got a response on Feb 11 because of the bad review. Just to... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Vanessa Flair has been since 2019 one of the most preferred jewelry stores allover the world.


Contact info

3.9

Great

TrustScore 4 out of 5

433 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great new jewelery brand

The gold seems real, the jewelery is big enough to be noticeable, but small enough to be casual everyday. I love the designs. And the bracelets are very feminine

31 January 2023
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your kind review,
We're vey happy to hear about that and we hope to continue our good relationship with you.
Thanks,

Rated 5 out of 5 stars

Def amazed with the products and the quality

Was amazed about the quality of the products. I've ordered 3 pieces of rings - 2 of them do not come off of my hands. It is amazing how comfortable they are. Another one is for special occasions only. Also I've ordered 1 necklace, 1 bracelet and 1 ring for my man. He keeps his ring on on his free days, because he says, that he doesn't want to scratch it. But, come on, he went to work with that ring (he works in a factory and there is a lot of manual work) and there was no scratch on the ring. As for another - way more expensive - visual scratches. The bracelet comes with me everywhere - to the shower, cooking meals, cleaning, exercizing. And I am amazed how well it stays :) I did not brake not a single time, whereas other ones broke the same day I've put them on. So I don't know about the other shoppers, but I am very pleased with the quality, the shipping, the communication and service of the Vanessa Flair team. I am deffinetely a satisfied customer. Also, Valentines and mothers' days are coming. Guess where I am going to look for nice presents? :)

11 January 2023
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for the perfect and honest review,
We're very happy to hear such beautiful words from you and we hope to continue our good relationship with you.
Thanks,

Rated 1 out of 5 stars

Baaad quality products

Baaad quality products, i have now bought more than 10 pices og jewlery, and not one of them is “good” quality

24 January 2023
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your review,
Can you please send the proofs of your words to the customer service agent so they can help you better.
Thanks,

Rated 4 out of 5 stars

I loved the jewels I definitely…

I loved the jewels I definitely recommend them.
It took a 3 months but it finally arrived, well packed

22 January 2023
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your honest review,
We're happy that you like our jewels, at the same time we're very sad that it took a long time to receive the parcel, we will share your feedback with our team so we can solve the problem of the late delivery and we hope to continue our good relationship with you.
Thanks,

Rated 4 out of 5 stars

i love this brand

i love this brand! i’m so grateful! i didn’t receive the right earrings but it’s okey, i did receive an earring that isn’t even part of the shop yet! LOVE YOU

16 January 2023
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your honest review,
We're happy that you like the jewels and we're very sorry about the wrong item, it must be because it was out of stock and to avoid the late delivery, they sent you a similar one, we're going to make sure to send only the correct items next time.
Thanks,

Rated 5 out of 5 stars

Absolutely in love🥰

I really love how these pieces really match my style and they go with any occasion. I wear them almost all the time and they have lasted me a very long time. They are always my first pick when choosing a jewelry for any type of outfit.

14 January 2023
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your perfect review,
We hope to continue our good relationship with you.
Thanks,

Rated 2 out of 5 stars

I did not appreciate the quality

The jewellery I received looked like the picture which I appreciated. But the quality was disappointing considering the price of the products on the website. The necklace I received broke after one wear, it wasn't pulled or dropped, it just broke out of no where. Overall the products feel a little cheap.

20 December 2022
Rated 1 out of 5 stars

I was there as an ambassador

I was there as an ambassador, they make you promises and unfortunately don't keep anything, please be careful, the jewelry is beautiful, but the alleged service is very bad, you should keep your promise if you're already advertising them. be careful as an ambassador you are said to be offered 500 dollars only to get a rip off you do nothing except that you order and pay

4 January 2023
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your review,
We do not promise any one with 500$ and you might be scammed by another account, we have only one website which is this https://vanessaflair.com/ and our Instagram account is @vanessaflairjewellery, please check with the account that offers you this offer.
Thanks,

Rated 5 out of 5 stars

I like it

Great time, great everything.

5 January 2023
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for the amazing review

Rated 5 out of 5 stars

I think your jewelry is so gorgeous.

I think your jewelry is so gorgeous.
Your products are economical and beautiful.
So, many people will like your products.

24 December 2022
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your honest and kind review, we appreciate your words and we hope to continue our good relationship with you.
Thanks

Rated 5 out of 5 stars

Beautiful jewellery!

Really beautiful and well made quality jewellery!

19 December 2022
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your kind review,
We hope to continue our good relationship with you.
Thanks

Rated 5 out of 5 stars

Aside from the delay of the…

Aside from the delay of the delivery...The products themselves are stunning, I'd have to say it was worth the wait! Looking forward to my next purchase!

21 December 2022
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your honest review,
We appreciate your time, we will do our best to make the delivery faster for the future orders and we hope to continue our good relationship with you.
Thanks,

Rated 1 out of 5 stars

Scam Dumpster

Scam
Try to sell their cheaper product
check youtube & find dumb people had it

If you really want this items, buy it from aliexpress(worldride) or taobao

This is china website own by chinese people

10 December 2022
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for you review,
Can you please send us a proof of your words so we can help you better, as we place great importance to the quality of our jewels.
Thanks.

Rated 1 out of 5 stars

This unfortunately is a scam

This unfortunately is a scam. They contact content creators/influencers etcetera offering them a collab. After being accepted (everyone gets accepted) they will send you free jewelry, however you do have to pay 30 USD shipping costs. The jewelry itself is however just cheap Aliexpress jewelry worth maybe 4 or 5 bucks. Don't fall for it!
Also, protect your children from companies like these. They're specifically targeting children that have set up some youtube or Instagram channel. I myself am the manager of such an account and they thought they were dealing with the two minors that are shown in the content, not knowing they were in fact dealing with me as their manager. So this is the worst kind of scam imaginable... Do not buy from them and most certainly don't accept the free items as they're not free at all!

13 December 2022
Unprompted review
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your review,
We are very saddened to hear these words from you as we place great importance to the quality of our products and we are always looking to improve them, would you mind to send us some pictures that explain your words including the scam part?
Thanks

Rated 5 out of 5 stars

Love the company

Love the company! I always get compliments when I wear all things Vanessa! The quality is amazing! No more cheap jewelry girls!

31 October 2022
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your honest review,
We're so happy to hear about that, and we hope to continue our good relationship with you.
Thanks

Rated 5 out of 5 stars

Sexy watch!

Amazing watches and good delivery experience

8 December 2022
vanessaflair.com logo

Reply from vanessaflair.com

Thank you for your honest review,
We hope to continue our good relationship with you.
Thanks

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look