The Purchase didn't come after 30 days
The Purchase didn't come after 30 days.
No answer from Seller.
Katastrophe.
Thank you!
20 February 2025
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Company details
Written by the company
𝑾𝒆𝒍𝒄𝒐𝒎𝒆 𝒕𝒐 𝑽𝒂𝒏𝒅𝒐 𝑯𝒂𝒊𝒓 - 𝑽𝒊𝒆𝒕𝒏𝒂𝒎𝒆𝒔𝒆 𝑯𝒂𝒊𝒓, 100% 𝑵𝒂𝒕𝒖𝒓𝒂𝒍 𝑯𝒂𝒊𝒓, 𝑭𝒂𝒄𝒕𝒐𝒓𝒚 𝑷𝒓𝒊𝒄𝒆, 𝑾𝒐𝒓𝒍𝒅𝒘𝒊𝒅𝒆 𝒔𝒉𝒊𝒑𝒑𝒊𝒏𝒈 - 𝑴𝒂𝒌𝒆 𝒀𝒐𝒖 𝑩𝒆𝒕𝒕𝒆𝒓. Vando Hair is a modern hair manufacturing leader in the "personalization" trend and feather hair with its unprocessed, natural texture, offers longevity and durability for multiple uses, making it an ideal choice for special occasions like weddings. Vando Hair operates as a direct-to-customer sourcing factory, eliminating intermediaries and ensuring a discernible difference in pricing. This approach allows us to confidently promise superior quality hair extensions at a more accessible, competitive price point. Our mission is to "𝒆𝒏𝒉𝒂𝒏𝒄𝒆 𝒚𝒐𝒖𝒓 𝒃𝒆𝒂𝒖𝒕𝒚" committing to transform your hair and thereby 𝒖𝒑𝒈𝒓𝒂𝒅𝒆 𝒕𝒉𝒆 𝒃𝒆𝒔𝒕 𝒗𝒆𝒓𝒔𝒊𝒐𝒏 𝒐𝒇 𝒚𝒐𝒖𝒓𝒔𝒆𝒍𝒇. 𝑾𝒉𝒆𝒓𝒆 𝑨𝒓𝒆 𝑾𝒆 𝑳𝒐𝒄𝒂𝒕𝒆𝒅? Since our establishment in 2015, Vando Hair has grown to house over 100 dedicated staff members across two major headquarters: >> Major headquarters is located in Bac Ninh, Vietnam. >> Official Store:US OFFICE: 1942 BROADWAY STE 314 BOULDER, COLORADO 80302, US. 𝑶𝒖𝒓 𝑷𝒓𝒐𝒅𝒖𝒄𝒕: Original Hair, Feather Weft, Single-Double Layer Flat Weft, and Hair Extension and Hair Wig. - 100% Natural Hair: Ensuring authenticity and natural appeal. In-House Design and Production: Tailoring unique, personalized hair solutions. - Direct Factory to Customer Supply: Guaranteeing quality and reducing costs. - Standart: Pure, Pretty, Perfect, Premium, Plush Our journey from sourcing exquisite Vietnamese hair to creating complete, hand-woven hair sets reflects our dedication to quality and beauty. Every Vando Hair product, crafted with 70 hours of artisanal skill, embodies our message: Vando hair is your hair, designed to enhance your natural beauty and elevate your style. Follow "Vando hair" to explore our world of beauty, where your most natural beauty is enhanced to perfection. Here at Vando Hair, we believe in the beauty of connection and the promise of exquisite, personalized hair solutions tailored just for you.
Contact info
1942 BROADWAY STE 314 BOULDER, 80302, COLORADO, United States
- +1(708)665 6686
- admin@vandohair.com
- vandohair.com
I still haven't received my order… And…
I still haven't received my order… And the tracking shows that it has not even moved from two weeks ago when I purchased them and I have emailed you for support and have not heard back yet. :(
21 October 2024
I am trying to return a product and…
I am trying to return a product and after intense research on return policies I decided to go with this company now that I’m trying to return the product. I’m inquired addict cost to return the policy because it has to be returned out of Country on your website you have a USA address I’m not clear on why products cannot be returned to that address?. None of this was stated in the return policy because if it was, I would’ve never bought from this company companies that are out of country should do a better job of stating Exactly what is to be expected when we turn in their product your company failed and that!
14 October 2024
The worst online purchase ever!
The worst online purchase ever!! They say easy return or exchange - what a LIE! I have tried for over 3 months to exchange my hair, first they delay on choosing what color, then they say to send back to Vietnam and then when you provide proof you sent it, they say "Oh it is stuck in customs check with your local carrier!" WHAT ????? What a waste of my time and money. DO NOT BUY FROM THEM EVER!!!
25 October 2024
Unprompted review
I was looking for salt and pepper…
I was looking for salt and pepper extensions came across vando. The color was a perfect match the quality of the hair was great . Loved it , I installed them myself and had my hair stylist cut them . They look natural. When I’ve told people I have extensions there surprised cause it truly looks like my hair. Thank you
31 August 2024
Unprompted review
Reply from VandoHair
Dear Anabel,
It's great to receive your review, we are happy to know that you are satisfied with the product, we want everyone to be beautiful, using very natural products, 100% virgin human hair. We hope to continue serving you and your loved ones.
Thank you very much!
I haven't received the goods.
I haven't received the goods.
Can somebody contact me and provide me with details of delivery.
9 August 2024
Reply from VandoHair
Dear Evelyn Martyn,
We have submitted the order and updated the tracking code in Shopify's system
Deutsche Post tracking number
33G7K524911301000935101
The email was recently corrupted, it may have gone to spam. You can track it here: https://www.vandohair.com/pages/track-your-oder
We are very sorry for this incident, we are always ready to take all responsibility. Thank you
Wrong colour sent costly return
Wrong colour sent
It has a returns address in England but cannot use it so I have to return to Vietnam at my cost of £24.99 tracked and insured
Don’t use these people
29 July 2024
Reply from VandoHair
We are very sorry for sending you the wrong colour, this was an error when choosing the colour for the production order, as this is a handmade product, sometimes the colour is a little brighter than the requested colour and we will make it and send it again. We will take full responsibility and refund this shipping cost, please forgive us and continue to support us.
Truly soft great quality hair invisible…
Truly soft great quality hair invisible and super comfortable love them and def will be purchasing more
1 August 2024
Reply from VandoHair
Thank Nanci, our hair is pure human hair, very high quality, extremely comfortable, you can cut, wash, dye and heat style without worrying about the quality, you can absolutely use them for 2-5 years. Thank you for choosing
Short changed !!!
The quality of the hair is beautiful but I only received 18 pieces not 20 which is the amount that is stated on the order this is very disappointing seeing I paid for 20 pieces
12 August 2024
Reply from VandoHair
First of all, thank you for your compliment on the product quality, this is our top priority, 100% human hair, high quality. Each invisible tape in the product is made 31.5" long and cut into 20 pieces, because it is handmade, there may be some flaws in the production or packaging. Before sending you 2 pieces for compensation, I hope you can check it again, if possible, please send us pictures/videos. Hope that will satisfy you, thank you!
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