Vamp Reviews 30

I placed an order on July 25th and it's August 19th and I still haven't received my product or tracking information...
PLEASE DON'T USE THIS WEBSITE ‼️‼️‼️
IT'S DEFINITELY A SCAM‼️‼️‼️

Very Bad service provider please do not use his service

Ordered a sweatshirt on 24 july. It’s now 7th july and I have not received it. Tried contacting them several times and they don’t respond.

Ordered a sweatshirt on Dec 2nd. It’s now Feb 5th and I have not received it. Tried contacting them several times and they don’t respond. This place is a total scam!

Absolute rubbish!! Didn’t work. Can’t just get a refund, have to jump through hoops for them to consider it. Submit photos, not good enough. Go to the trouble of submitting a video detailing the issue. No response. DO NOT WASTE YOUR MONEY. Poor product, terrible customer service.

ROI Positive Overall. Can't complain

The ceo run good company

Keeping it real to share my downright frustrating experience with Vamp because turned out to be a huuge letdown. I manage social for a small brand and i think the problem was we just arent big enough for anyone at Vamp to care.

The interface is anything but intuitive. Navigating through the mess, it's not user-friendly at all, making it a nightmare to coordinate campaigns and communicate with influencers. The content review process was clunky and getting support from the Vamp people was like shouting into a void. I ran 2 campaigns, and gave up after the metrics didn't line up. Its a colossal waste of time and resources and I'd advise you to steer clear of this one. Save yourself the headache and frustration. Vamp is not the answer.

Not up to standard, low quality in all aspects.eg screen,navigation,setting up.
Save your money ,I want a refund.

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Ordered my carvamp last week and it arrived promptly bubble wrapped and in a nice box.
Tracking was an issue as they asked for permissions to contacts so I declined their tracking but parcel was sent thru Australia Post and was able to track it with them. Volume not very loud but satisfactory, good for the price

I've used Vamp on several occasions on behalf of the creators I manage and as a brand (although the latter was 6 years ago). At the time of using as a brand we found the system glitchy and presented an undesirable selection of creators (i.e not the right fit or based on what we'd requested). Now as a talent manager, the system is still poor several years later from the other side. I've wasted hours of time troubleshooting issues on campaigns that are not a problem when dealing directly with a brand or agency. A couple of examples; you can't submit more than one video at a time but it allows you to upload them so you think there's an issue with the video but the system actually doesn't allow you to submit. The message function is a mix of a Bot and a real person, asking me the same question over and over again even after I've provided the information. Payments are often late and again, any time you ask them to resolve an issue - you are expected to raise these in Vamp's own Zendesk which makes no sense to me. All in all, this results in poor relationship building between the brand and creator and hours of unnecessarily wasted time.

The collect money from me and did nothing

I wish I could give 0 stars this company is a scam

Scam company I gave them 1000$ and they did nothing always giving excuses

I have made over $13 million dollars in one month. Couldn't be happier. Bought my first yacht and looking to buy a second.

Nearly everyone of these reviewssounds like an idiot that didn't even try the product these are all fake reviews.. or nearly all of them-! Come on Trustpilot, Don't let this happen-!

I wasn’t sure about vamp before but am satisfied with the result I get.

Not good company. My store close and you not fix problem and no refund. You take 10k my money and now have no amazon store. bad business

They make me a promise that they will manage my store perfectly and am see results already I hope it gets more better

Been with them for a while and the service has been great!