Valoirelondon Reviews 8

horrible customer service, parcel not delivered and no solution

If I could give no stars, I would. Dress arrived and it has been made so bad! It came straight from China so obviously there hasn’t been any checks this end. Cheap material and I got ripped off for 34.99! Have continued to complain, they offered 40% max refund, and now that have not replied!! Stay away from this company!

Literally abused by this company .. received a very poor quality item which was massively under sized.

Upon requesting a refund I was advised they had changed their policy and decline refunds. I raised a case with PayPal which was accepted

Weeks later I got an email saying “I hope I choke on my money” Wow

I received a terrible quality coat, the told me I’d have to ship it back to CHINA at my own expense.. NO. Got a refund from PayPal and then have just received an email saying ;
“ I just looked at your photo and noticed how ugly you were. I really hope our coats made you look a little prettier.”

Funnily enough it was signed off as MOHANNED who is also the only 5 star reviewer on here LOL.
Don’t use this company - at all.

This company is also known as Sophie&Mae, please be careful they are scammers! They keep changing names! Clothes are disgusting, you can’t send back and take 6 weeks to arrive battered and damaged ! Based in China not uk

I blought a dress for my daughter birthday and its so lovely. The quality is very good and not poor looking!

CAZA CROPPED “SUEDE” TRENCH COAT Please do not buy from this company. I ordered a “100% leather suede” jacket which took weeks to come (clearly shipped from China) it arrived and was poor quality and definitely not suede, it was 100% polyester. It looked nothing like the jacket in the ad and the photos online which are of genuine suede. When I requested to return it they declined. I feel like I was scammed very badly

CAZA CROPPED “SUEDE” TRENCH COAT Please do not buy from this company. I ordered a “100% leather suede” jacket which took weeks to come (clearly shipped from China) it arrived and was poor quality and definitely not suede, it was 100% polyester. It looked nothing like the jacket in the ad and the photos online which are of genuine suede. When I requested to return it they declined. This is a crooked website that do not respect UK consumer rights and your right to return, avoid at all costs.