Scam, they do not ship and they are not Australian
Scam. Purchased a dress from this store claiming to be located in Brisbane Australia. The dress never arrived, they don’t respond. Had to lodge a dispute with PayPal for refund.
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Scam. Purchased a dress from this store claiming to be located in Brisbane Australia. The dress never arrived, they don’t respond. Had to lodge a dispute with PayPal for refund.
The dress I ordered was very poor quality and the dress was basically a sack with large rose type flowers half glued on.
Upon trying to return the item they continualy avoided sending the return address so I could get a full refund. They did offer a 30% refund and return is not necessary. So on every sale of an item the company is still taking 70% of what you paid.
When Paypal did get a return address from them the company was in the Netherlands and it was a nursery not as they state in the return emails that it is in China
Do not buy anything from them. The company is not two sisters that live in Brisbane as advertised on the website
Terrible, what a scam. Website claims to be Australian shop on East Coast, but the clothing is sent from China looking nothing like the pictures, poor quality, crazy sizing, unwearable. No response to requests for refund. Learn from my mistake! Avoid!
SCAM AI Website - Beware, Many Others!
If it looks too good to be true, it probably is. Look out for: AI generated photos and videos, heavily discounted clothing, low stock alerts, "Sale Ending Today", heads of models cut off. Do reverse photo searches, you'll find a lot of the clothing comes from Shein. Where they show a brick and mortar shop, you can also try emailing them to ask where their boutique is located, you will either not receive a reply or the email will bounce back.
SCAM Website, beware. This is an AI generated website,do not buy anything from them!
There are MANY others:
MILLY & MAE SYDNEY
SIENNA EVERYDAY
THE MURRAY FAMILY BRISBANE
JONES FAMILY MELBOURNE
SUSAN & MADDIE GOLD COAST
CARLA-JEWELRY
MARRAM & FIG
This is such a dodgy company. You cannot actually return items. They take weeks to arrive. Email communication is not with a human. Sizing is irregular. Do not use them!!
STEER CLEAR!!!!
This company’s information is misleading from the start! It shows on their website that they are a Brisbane company started by two sisters, quality clothing etc… The reviews on the website are unchanged from when I logged in the first time. Some of the reviews said they are very pleased with the prompt delivery. I ordered thinking I would have the garments by the weeks end. However, the shipping information I was provided with did. Not update at all in the three weeks I was awaiting delivery, marked pending on their website and Australia Post tracking.
I am still awaiting delivery, and now I find out the clothes are coming from a warehouse in China. I can’t vouch for the quality of the fabric and sizing yet, but in my past experience with other companies based in China, the quality will more than likely be suboptimal and probably won’t fit me.
I’ve expressed my displeasure to them and I’m waiting on refunds (I’ve probably been overcharged for the ordered items as I’ve since found the same dress, same photo, on other ‘Chinese’ based “companies” for a fraction of the price I paid)!!!
I won’t be accepting the parcels, when and if they arrive. I’ve expressed
⚠️ Buyer beware! Before ordering from Vally & Rose Brisbane, please check the independent reviews. Customers have reported receiving cheap, poor-quality clothing shipped from China, items not matching the advertised photos, and difficulties obtaining refunds. I also couldn't verify that this is a genuine Brisbane boutique. It took 3 weeks to arrive and was in cheap Chinese plastic packaging - not the quality I was expecting! Please do your research before purchasing!
Do not buy from this company cheap quality dress came with dirty marks on it. Going to try and get a refund but reading reviews I will be lucky if I get 30% back 😡
Bad quality and beware page says Brisbane but is China if you want to return it will cost you as much as the item. Instead they will offer you 30% of what you paid not to return it. I paid $85 for a dress and they want to give me $27 refund stay away from this company
Disappointing from start to finish. Scam site for sure.
The clothing I received was cheap polyester, poorly made, and heavily overpriced for the quality. The products bore little resemblance to what was portrayed online.
To make matters worse, I was told it would cost $35 to return the items, making the returns process difficult and expensive.
I was completely misled by this purchase and would not buy from this company again. Save your money and shop elsewhere.
Poor quality clothing. Refused to pay the expensive postage to return to China. Offered a 30% refund and keep the item purchased. It will go straight in the bin.
Rookie mistake for not checking reviews before purchasing. DO NOT buy from this scam online clothing company.
I would not give even one star. It is a complete scam. I have been waiting for 3 weeks to arrive which already was suspicious. The boutique is not based in Brisbane but the clothes came somewhere from Chine. The quality is bad, not cotton at all and the finish looks like home made clothes. I could probably make it myself and it would look similar.
Do not let them scam you !!!!!
Buyer beware
They advertise themselves as a family company from Brisbane wanting to help ladies look nice using their tops.
The package came from China and took ages to come.
The tops were nothing like the picture and video on Facebook. The designs are similar, but the pleating is so much more than on.the design and it makes the top stick out like a lampshade. They are also not as long as they seem, and the pockets are back too far.
I have also found a new company in Melbourne, Audrey, who is a new company advertising the exact same top. I have pictures.
The price for both companies is the same, with the same discount. And the same process applies for ordering more tops, when I was doing my investigation.
This is a scam, do not buy a single thing. Payed $89 for a dress, it took forever to come. Tracking said from over sea's and the quality is disgusting. Thin nasty material with no tag and fits horribly, it cant even be worn. Do not fall for this.
The company presents as a quality Sydney Boutique. The quality of the item was appalling, cheap nylon fabric, badly designed, nothing like the image on the website. I had to fight to get 70% refund, less the postage it would cost to return the item to China. Do not trust this website!
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