Thank you to the Team manager Emerald who helped me with my concerns. She escalated it in another level. Kudos also with her staff on making it sure that they gave their 101% customer services.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Made a mistake with my subscription. Contacted a very helpful lady called Emma and she helped me organise a refund. IAM delighted and very happy ith the outcome. I can't thank Emma enough. 💯👍👍👍👍�... See more
Scam, they lure people. I only purchased this Lidl box, and suddenly i was signed up to their membership taking money from my account and is scheduled every 14 days…
Thank you very much for the Good Service you provide, I have Good Experience on your good company, and a very good customer support, Again Thank you
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Issue is being handled well
Issue is being handled well, Helpful support, Emily reached out to assist.
Alero assisted me with great pleasure
Made a mistake with my subscription.
Made a mistake with my subscription. Contacted a very helpful lady called Emma and she helped me organise a refund. IAM delighted and very happy ith the outcome. I can't thank Emma enough. 💯👍👍👍👍💯
Hi emily,
Hi emily,
Thank you for your good services,nice having good communication with you.
SuperB Customer Service!
Thank you to the Team manager Emerald who helped me with my concerns. She escalated it in another level.
Kudos also with her staff on making it sure that they gave their 101% customer services.
Active customer support
Active customer support, immediate response to me when i send email.
For your response to me means alot just…
For your response to me means alot just hope you will refund me as you promised
Thank you for your assistance
I received responses quickly. Thank you for your assistance
Great costumer service
Great costumer service, especially Diamond he help with my concern and resolve it efficiently.
if I could give it 0 stars that would…
if I could give it 0 stars that would be too much phishing!!!!!
Excellent customer service support
Excellent customer service support
Ahlby was helpful and resolved the…
Ahlby was helpful and resolved the problem
Thank you very much for the Good…
Thank you very much for the Good Service you provide,
I have Good Experience on your good company, and a very good customer support, Again Thank you
Prompt assistance on the matter I faced…
Prompt assistance on the matter I faced and insightful conversation
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








