V12 Vehicle Finance Reviews 

789
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

They have sold their vehicle finance department to a company we can’t get hold of from the 30may 2026 .. anybody going through any trouble too?

Company replied

Rated 5 out of 5 stars

I highly recommend these guys, absolutely amazing from start to end. Guided me through the whole process. Zuhaib was absolutely amazing and found exactly what I asked for. Make it so easy for me.... See more

Company replied

Rated 5 out of 5 stars

Over a year since I signed up and I have had no problems whatsoever. As long as you continue to make the agreed payments, everyone is happy. Prompt reminders before payment is due and I'm sure if som... See more

Company replied

Rated 5 out of 5 stars

Purchased my car with v12 finance about a year ago now. Not had any issues whatsoever and can’t fault them at all. They helped me to get a car that I otherwise wouldn’t have been able to afford. Makes... See more

Company replied

Company details

  1. Car Finance and Loan Company

Written by the company

V12 Vehicle Finance, a trusted partner in your car-buying journey, offers finance to suit your needs. With a commitment to customer service, we help our customers fund their cars with confidence. Our expert team understands the importance of every purchase, ensuring a smooth and efficient financing process. From flexible terms to competitive rates, we strive to make car ownership easy and enjoyable. Join thousands of satisfied customers who have experienced the convenience and excellence of V12 Vehicle Finance.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

789 reviews

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4.4

All reviews

(789)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, easy to deal with quite straight forward, kept me updated good communication

18 February 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hello Jason, we aim to help people get the finance they need as easily as possible – so we’re delighted to hear you found everything straightforward. Thanks for your comment.

Many thanks, Emily

Rated 5 out of 5 stars

The quick response to the team that…

The quick response to the team that delt with my car finance, there was no delay I had my finance approved within 3 days

10 February 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Stephen, we're glad you had such a wonderful experience with us! We hope you have a lovely day.

Many thanks, Emily

Rated 5 out of 5 stars

Help when needed

V12 made me realise a dream of having a new car when all hope was lost not because I have bad credit bt because I’ve never had credit in my 42 yes and funnely enough no credit is worse than bad credit my car was dying on me and with a young family I need more trustworthy car for the future plus ULEZ V12 couldn’t have been more understanding and guided
Me thru the full process can’t thank them enough

17 February 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Ian, thanks for leaving us a review. We are thrilled that you had a great experience. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Take care and enjoy your car.

Many thanks, Emily

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and pleasant. Always followed up calls when they said they would.

20 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hello Darren, we’re pleased to hear you’re happy with our service – and we hope you’re enjoying the car! Thanks for your comment.

Many thanks, Emily

Rated 5 out of 5 stars

V12 are both friendly and professional…

V12 are both friendly and professional when it comes to explaining and sorting out the process from start to finish , making a stressful situation a very relaxing experience . I want to say thankyou to all

10 August 2024
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Paul, thanks for leaving us a review. We are thrilled that you had a great experience. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. Take care and enjoy your car.

Many thanks, Emily

Rated 5 out of 5 stars

Straight forward ,simple process ,staff…

Straight forward ,simple process ,staff were very good ,pleasant and helpful
Would highly recommend

3 February 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.

Many thanks Callum

Rated 4 out of 5 stars

Quick response to request

My experience with this vehicle finance was fantastic. Their response was quick and timely to peoples requests.

3 February 2025
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Reply from V12 Vehicle Finance

Hi, thank you for this feedback. Reviews like this give us motivation and help us ensure we provide high-quality care.

Many thanks, Emily

Rated 1 out of 5 stars

Was promised a second key when took the…

Was promised a second key when took the finance 2 years later still no second key

3 February 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hello, we’re really sorry to hear about this. Because your name isn’t available here we’ve not been able to get in touch. Please call 0330 303 0568… so we can sort this out for you.

King regards, Emily

Rated 5 out of 5 stars

Very good company and very helpful…

Very good company and very helpful staff nice talking and nicely telling everything

3 February 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi, we are very happy we could provide you with a positive experience! Thank you for leaving this review.

Many thanks, Emily

Rated 5 out of 5 stars

Brilliant and hassle free service…

Brilliant and hassle free service provided by company .No problem faced from start till disbursement of.amt to car dealer .

3 February 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Pramod, thank you very much for your feedback! We're glad you've had a positive experience. Enjoy your new car, and thank you for choosing V12 Vehicle Finance.

Many thanks, Emily

Rated 5 out of 5 stars

Excellent customer care

Very straight forward and was able to change things to suit my payments, great customer service and nothing too much trouble

27 January 2025
V12 Vehicle Finance logo

Reply from V12 Vehicle Finance

Hi Leanne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at V12 Vehicle Finance. Thank you for taking the time to leave this review.

Many thanks, Emily

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