Uzed.com Reviews 

I bought a treadmill here for my holiday home in Croatia. Unfortunately, the machine arrived with two faulty parts. The subsequent complaints process was an absolute disaster:
When I insisted on receiving a working replacement part, they sent me a second part – but this was also so badly damaged that it couldn’t be fitted at all. I sent the customer service team two photos of the faulty parts straight away. As I, the customer, cannot wait indefinitely at the holiday home, the unusable parts have since ended up in the bin and I am back in Germany. Now, despite having the photos, customer service is suddenly demanding a video proving that the parts do not fit – knowing full well that I am no longer on site to film such a video.
Instead of finding a straightforward and customer-focused solution for a brand-new appliance that was faulty from the outset, one is held up by bureaucratic procedures. I simply wanted a working appliance; instead, I’m now left without a functioning replacement part. Anyone who values reliable after-sales service would be better off not buying from here!

I’m not that positive. I ordered a Technogym Bench 5 weeks ago and haven’t received anything yet. The money was debited my Mastercard the day after I made the order! And now I’m being ghosted when I write to them. It might be a scam!

What an amazing experience !! I purchased a used technogym Skill Run & Cross Trainer and had without question the best level of customer service I have ever had in my life ! Considering the amount of money I was spending, I was nervous at first, but John sent me all the pictures and ensured that the machinary was in excellent condition, fully serviced and ready to go. His team went the extra mile and delivered the units on a Saturday and It was so nice to talk with the guys, who just love their work and believe in the future of the company and its values. I would genuinely give 10 stars and will only purchase any future gym equipment from Uzed.com. Thank you guys !!