Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
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See what reviewers are saying
Easy and efficient process to order. Humans answered the phone when I called customer service with questions about products. Got my answer quickly and was able to order in under 10 minutes. Clear w... See more
The speed that I was able to create an account and then also have it verified as tax exempt was astounding! I created an account, attached verification, compiled and paid for the order in under 15 mi... See more
It was easy to find the product I wanted and place the order. I had some questions about address numbers for the new mailbox so I consulted the ChatBot in the lower-right corner. There was a banner a... See more
Company details
Written by the company
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
Contact info
2004 W Lincoln Rd, 60051, Lakemoor, United States
- 800-977-2626
- service@uspostmailbox.com
- uspostcompany.com
4.7
Excellent
265 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service - immediate response and help with product needed
Thank you
17 March 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
Great service
Great service, always fast and very competitive pricing. I'm a repeat customer and will continue to buy mailbox cluster boxes from us post company. Thanks!
3 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Thank you for your continued trust and we look forward to continuing to meet and exceed all of your mailbox needs.
Got what I needed!
3 April 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
Delivery to europe
Package is having problems arriving in Europe from New York. After a week via Indianapolis, it finally arrived in Chicago. Europe is still nowhere in sight
1 April 2025
Unprompted review
Reply from US Post Company
I'm not sure you have the correct company. We don't ship orders to Europe.
Great website for hard to find parts
Great website for hard to find parts. Reasonable prices. Items were correct as described and arrived pretty quick. Very happy and recommended.
5 March 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. If there is ever a part you can't find online, please let us know. We will be more than happy to help find the part, even if it is not something we sell.
I haven’t received the merchandise yet
I haven’t received the merchandise yet. However, I appreciate the quick order.
26 March 2025
Reply from US Post Company
Thank you for your review. We will get your order shipped out as soon as possible. If you have any questions, please feel free to contact us. We are here to help.
Renee in customer service was excellent!
Renee in CS was excellent, she patiently answered all my questions and provide all the information I needed.
26 March 2025
Reply from US Post Company
Thank you for your review. We appreciate the feedback. I'll be sure to tell Renee about your glowing review. Please let us know if you have any questions. We are here to help.
Timing and everything including service
25 February 2025
Reply from US Post Company
Thank you for your review. We appreciate any customer feedback as it allows us to improve our customer service.
Customer service when I called was very…
Customer service when I called was very helpful
18 February 2025
Reply from US Post Company
Thank you for your review. We appreciate any customer feedback as it allows us to improve our customer service. If you have any questions regarding mailboxes or post office regulations, please give us a call. We are here to help.
I requested a refund and was told no…
I requested a refund and was told no problem. Thanks. If I need another lockbox I'll def contact you
10 March 2025
Reply from US Post Company
Thank you for the review and feedback. We pride ourselves on being flexible and working with our customers to meet their needs. Please let us know if you have any questions regarding mailboxes.
Lance is a pro and very helpful
Lance is a pro and very helpful. It is great working with someone who respects replacing a few parts instead of throwing the whole thing in the landfill.
10 March 2025
Unprompted review
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
Website comprehensive
The website was easy, understandable, all the measurements I needed were there. Thank you.
26 February 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
on line chat and pics
14 February 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
We purchased a new 4 door metal mailbox…
We purchased a new 4 door metal mailbox and the staff working over Christmas Break were very helpful and easy to work with. Great transaction and perfect product deivered.
9 January 2025
Good experience
Great competitive pricing & an easy to navigate website to place order
28 January 2025
Why did I get an additional invoice…
Why did I get an additional invoice after I fully paid for the order?
25 January 2025
Reply from US Post Company
You didn't enter a shipping to state, so our system didn't calculate sales tax on your order. You were sent an invoice for the missing sales tax.
Easy search for products and quick…
Easy search for products and quick response after replacing the order!
15 January 2025
Fast and Easy
The process was fast and easy plus shipping was very cheap for such a heavy item.
27 December 2024
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