Usmile Reviews 

8
TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

8 reviews

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3.8

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(8)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

An absolute game-changer for my daily…

An absolute game-changer for my daily dental routine! I’ve been using the usmile water flosser for a few weeks now, and my mouth has never felt cleaner.

The design is brilliant—sleek, comfortable to hold, and completely waterproof, which makes using it in the shower effortless. I was initially a bit worried it might be too harsh on my gums, but the pressure settings are wonderfully gentle yet thoroughly effective at clearing away food bits that regular brushing misses.

Battery life is top-tier as well; I charged it once when it arrived, and it's still going strong. It is significantly less fiddly than traditional string floss and leaves my teeth feeling thoroughly polished, as if I’ve just stepped out of the hygienist’s chair. Proper chuffed with this purchase—worth every penny!

20 August 2026
Rated 1 out of 5 stars

Didn’t receive

Didn’t receive - awful customer service

23 July 2026
Usmile logo

Reply from Usmile

Hi, we're very sorry to hear this and completely understand your frustration.

Please contact our customer support at service@usmile.uk with your order number. We'll look into what happened as quickly as possible. If your order wasn't delivered, we'll be happy to arrange a replacement or a refund, depending on your preference.

We appreciate the opportunity to make this right.

Rated 1 out of 5 stars

Item was never delivered not to or any…

Item was never delivered not to or any neighbour. Not sure where the item went quite honestly

23 July 2026
Usmile logo

Reply from Usmile

Hi, we're very sorry to hear that your order never arrived. We understand how frustrating this must be.

Please contact our customer support at service@usmile.uk with your order number. We'll investigate the delivery with the courier as quickly as possible. If your parcel cannot be located, we'll be happy to arrange a replacement or a full refund, depending on your preference.

Thank you for giving us the chance to make this right.

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