Hands down the easiest immigration experience ever. They explained everything in plain English (no legal jargon overload), replied within hours every single time, and my Green Card is already on the w... See more
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US Immigration Assistance supports travelers and applicants with their administrative procedures related to U.S. travel and immigration. We provide dedicated help with preparing, reviewing, and submitting applications, while guiding clients to avoid common mistakes that may cause delays. Our team offers fast, clear, and personalized support, ensuring that every customer receives accurate information and step-by-step guidance. We prioritize transparency, reliability, and simplicity to make complex processes more accessible. Our goal is to ensure a smooth and secure experience for individuals traveling to the United States or engaging in administrative procedures, backed by professional and human-focused assistance every step of the way.
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Online form is easy to understand & fill
So easy to fill up
Yes it makes me easy to fill up .i hope everything is fine with my visa application
Its very poor I paid my money and still…
Its very poor I paid my money and still no update please apply about my application
This is not the actual ESTA aplication site!!!!
This company is MISLEADING to say the least. I was charged USD 160 by this company under the name “US Immigration Assistance” without clearly understanding that this was a third-party service and not the official US visa fee. This page exploits the system and mimics the graphics of the real site. they dont actualy assist and you fill out the ecsact same information as the actual site!
This company’s payment process and branding made it unclear that this was an optional service. At no point did I knowingly request or need immigration assistance, yet I was charged a substantial fee (120dollars!!). This feels misleading and exploitative, especially for applicants who are simply trying to complete a standard visa process.
I strongly advise others to use only the official US visa website and avoid third-party services like this. I tried to contacted the company for a refund but it seems imposible to get in contact
EASY TO APPLY
very easy and comfortable process from…
very easy and comfortable process from application till getting the visa, very friendly staff in Consulate
Difficult process, unresponsive team
This is the second time, I am paying for this service and am not done. Your application pages become unresponsive and one cannot progress. I wrote to you twice to complain but no response. So I am having to repeat the process.
This company is MISLEADING
This company is MISLEADING to say the least. I was charged USD 185 by this company under the name “US Immigration Assistance Fee NM” without clearly understanding that this was a third-party service and not the official US visa fee. I had already completed my DS-160 application through the official government website and only intended to pay the required MRV fee.
This company’s payment process and branding made it unclear that this was an optional service. At no point did I knowingly request or need immigration assistance, yet I was charged a substantial fee. This feels misleading and exploitative, especially for applicants who are simply trying to complete a standard visa process.
I strongly advise others to use only the official US visa website and avoid third-party services like this. I have contacted the company for a refund and expect a prompt resolution.
Overall okay
Immigration itself was fairly nice. The Embassy was also not as crowded, but it is necessary to be early. But since the appointments itself are a pain to get for longer stays it can be a big problem. Also all the fees for a longer stay are very expensive.
The officer was friendly and…
The officer was friendly and professional
very polite and uncomplicated
very polite and uncomplicated. Appreciate it
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