US Federal Contractor Registration (USFCR) Reviews 

634
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for guiding them smoothly through complicated government registrations, providing exceptional communication and consistently prompt support every step of the way. Consumers note that the team makes stressful administrative tasks completely effortless, ensuring critical deadlines are always met and paperwork is finished correctly. Though some reviewers were not happy with the service, mentioning that similar registration assistance can actually be found entirely for free elsewhere. A few individuals also felt that the overall experience involved pushy sales tactics alongside unfulfilled promises regarding extra help with landing lucrative contracts.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the team's exceptional communication,... See more

Service

Reviewers mention positive feedback about service, with many customers praising efficient staff members who... See more

Customer service

Users describe positive interactions with customer service, often praising assigned representatives for... See more

User experience

Consumers find user experience to be positive, highlighting seamless processes and exceptional support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeffrey Hoffses was great. I manage 3 companies and he helped me to renew all 3 to get them in sync to make it easier to manage. He reached out internally to help process things, without adding addi... See more

Rated 5 out of 5 stars

I know others will say you could do this without assistance, but i couldn't. I've never done it before and I found out confusing. Jeffery helped me immeasurably, and kept following up in phone calls... See more

Rated 5 out of 5 stars

I have worked with Jeffery at USFCR for the past two years and have been extremely happy with the level of service and support he has provided. This year was especially challenging because we changed... See more

Rated 5 out of 5 stars

Jeff was very helpful in assisting with updating our company information. He made it effortless and efficient. We couldn't have completed it in time without his help.


Company details

  1. Business and IT Consulting Agency
  2. also in
  3. Business Development Service

Written by the company

USFCR is the largest and most trusted System for Award Management (SAM) registration and renewal services company. USFCR has completed over 100,000 compliant SAM registrations for businesses and nonprofits during our 10 years in business. We also provide set-aside registrations and certifications, including women-owned, veteran-owned, HUBZone, 8(a) Business Development Program, and other federal contracting services, training, and technology.


Contact info

4.1

Great

TrustScore 4 out of 5

634 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(634)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Jeffery Hoffses diligently worked directly with me and my Administrative Assistant to obtain our certification in a timely manner. During this process he was very professional, communicated timely and ensured we met our time frame. We are thoroughly satisfied with the service he provided. Thank you, Jeffery!

20 October 2025
Unprompted review
Rated 2 out of 5 stars

There was absolutely no value.

There was absolutely no value.
After paying them to put our registration together, there was no follow-through. I had to take complete control and work with the SAM.gov to complete our registration. Which is what I paid them to do. I do not recommend their service, do your own research Apex services are available in all areas they offer a free guide to make your registration headache free. They also have workshops to help with government contracting.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

My sincere appreciation for the outstanding support I received from Josh Schnoop @ USFCR during our SAM registration process.

My sincere appreciation for the outstanding support I received from Josh Schnoop @ USFCR during our SAM registration process. Josh prompt responses and thorough explanations was invaluable and made the entire process not only manageable but also much more straightforward. I wholeheartedly recommend USFCR to anyone seeking assistance in similar matters.

27 June 2025
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you, Bernard, for taking the time to write a positive review for Joshua Schnoop. We're glad to hear that the process went smoothly with him taking charge on your registration, thank you again and good luck out there.

Rated 5 out of 5 stars

I have had the pleasure of working with Joshua Schnoop

I have had the pleasure of working with Joshua Schnoop on my employer's SAM and USFCR registrations. Joshua has been extremely helpful, he responds quickly, and explains details clearly. I highly recommend Joshua to anyone who needs assistance with these programs and requirements.

25 June 2025
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

We're happy to hear that Joshua was able to service you quickly and efficiently. It sounds like the whole process went smoothly and that's great. Thank you for the positive review!

Rated 5 out of 5 stars

Great experience!

Johnathan Hagan was amazing! I didn't have to worry about a thing. He was very specific and descriptive in assigning me action items, leaving no room for confusion. I barely had to think about it.

23 June 2025
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for taking the time to write a positive review for Johnathan Hagan, he does a fantastic job here and we're glad to hear that he took care of all your issues.

Rated 1 out of 5 stars

Harassing experience

I took a look at the SAM Registration services of USFCR and declined to use them because they wanted way too much money for something that I can do for free plus an hour of my time. However, since then, I am repeatedly receiving emails and phone calls from this company despite informing them of my lack of interest and requesting that I be placed on their do-not-call and do-not-email registries. This company, particularly Stephen, continue to harass me. I have had to make an FCC complaint and hopefully that will stop the harassment. My advice is to stay away from this aggressive and unethical operation.

1 May 2025
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

We're sorry you feel this way towards our service, it is not our mission to harass anybody. And regarding our services we provide assistance to those who do not want to spend the time to do it themselves, a thing most common with service based business, think of a mechanic. Besides that, regarding the email communication. We had a minor hiccup and I made sure to not have you be contact anymore. We apologize for this experience and we wish you the best of luck moving forward.

Rated 1 out of 5 stars

Misleading website did not clearly…

Misleading website did not clearly state what service was being requested or provided.

1 April 2025
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Hello Julia, I apologize for what experience you may have had with us that warranted this poor review. But we do not falsely advertise our services. We thank you for letting us know when we fall short and we wish to make this right.

Rated 5 out of 5 stars

I would highly recommend USFCR

I would highly recommend USFCR. The registration process went very well with the Help of Jacob and Huff.

18 March 2025
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you Dave for the compliments towards both Jacob and Huff!

Rated 5 out of 5 stars

We received great service

We received great, fast service once again. Responsiveness is unparalleled.

22 January 2025
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you Jess, for writing us a positive review. We're glad the service was beneficial and to your liking. Please, let us know if we can help with anything else. Have a great day and good luck.

Rated 1 out of 5 stars

Toby Fritz and Jacob Cummings RIPOFFS

What did they do that is the question ? Toby Fritz and Jacob Cummings called me daily . Trying to get me to join there web site. After them telling me and I quote " We will teach you how to make bids on the SAM.GOV site and we will Help you place bids and teach you the ins and out about government contracting . Well guess what I gave them 699.00 dollars and then good ol Toby Fritzs who blew up my phone for a week was nowhere to be found and would not take any of my calls . This is were Jacob Cummings takes over and he was not worth the phone call because he was worse than Toby Fritz. I caled and ask for toby a couple of times only to be told he has been moved to a different location.. Hopefully its a jail cell for the lying and stealing he did.. I bet if you call and ask for him he is there just not when I call.. Nothing but scammers. If I could give them 0 stars I would have wasted 700 dollars...

1 July 2024
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for taking the time to provide your feedback. We are truly sorry to hear about your dissatisfaction with our service, and we take your concerns very seriously.

Our goal is to provide all our clients with the knowledge and support needed to navigate the complexities of government contracting successfully. We regret to hear that your experience did not meet your expectations or the high standards we strive to maintain. Please reach out to us, and we will make every effort to ensure your concerns are handled properly and that you receive the full value of the services you've invested in.

Rated 5 out of 5 stars

I have been with Huff for 3 or 4 years…

I have been with Huff for 3 or 4 years now. He makes the process of SAM renewal so easy. Huff is very knowledgeable and I enjoy working with him.

8 January 2025
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for taking the time to write a positive review regarding Huff, we're glad to hear that he has been providing an excellent service for you for multiple years now and we look forward to that relationship remaining strong. We wish you the best of luck and thank you again!

Rated 1 out of 5 stars

BE CAREFUL of USFCR-- SCAM

BE CAREFUL! USFCR is an absolute SCAM! Targeting the unexpected and less knowledgeable regarding SAM.gov procedures. Don’t be fooled, SAM.gov is a free Federal Government website and APEX Accelerators is a free program that will help you with SAM.gov.

15 February 2024
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Hi Steven, it goes without saying that we are not a scam. We offer SAM registration assistance and a plethora of other services, if possible; we would like the opportunity to make things right. We assist people with the process so that it can be completed quickly and with peace of mind.

Rated 1 out of 5 stars

Write this company off as an elaborate…

Write this company off as an elaborate scam. They do what you can do for free but we understand time is money. Their upsell game is great. They tell you everything you want to hear right up until they get your money. Then communication drops right off, time lines get blown out of the water and you will never receive a job from them. Every bit of help at this point cost even more money. We are at the 1.5 year mark waiting on certifications we were told would take 2-3 months. Each person we dealt with has blamed this on someone else in the company or the government. They got us for $8300. Save your time save your money and contact your state as they will walk you through this process for free.

18 November 2023
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Hello Paul, we're sorry that you feel this way towards how you were serviced. We would like the opportunity to make this right, we stayed in communication but we do apologize if the amount was not as consistent as we were getting your registrations/certifications handled. Again we apologize and hope we can have the opportunity to resolve this.

Rated 4 out of 5 stars

The content is fine

The content is fine, they provide a service that you can do for yourself. They help by guiding the process if you don't want to be much involved in thinking about it or can't learn from the SAM.gov provided free resources. I think they are helpful for starting and if you need handholding but not what we were looking for.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Erin Gilmer was great

Erin Gilmer was great. I had a complicated set of issues with our SAM expiring during my father-in-law's illness this winter. I also was not familiar with the SAM site as I am new to the Federal business regulations but learned a lot from Erin during the resubmission process for our new UEI, business address changes, etc. We expected that it would take 10 to 15 working days, but only required 3 days to get approved. A big shout out to Erin for the help!

25 July 2024
Unprompted review
US Federal Contractor Registration (USFCR) logo

Reply from US Federal Contractor Registration (USFCR)

Thank you for writing the good review for Erin, she has been doing fantastic and we are grateful for the good service she was able to provide you. We are sorry to hear about your in-law's situation and we hope that at the least this has been a balm for your troubles, thank you again and we wish you the best.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look