Very poor customer service
Very poor customer service, every day server downtime, doesn’t reply during server downtime and steals from customer
1 December 2024
Unprompted review
DotHost
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Company details
Written by the company
Launch your website in just 5 minutes. FREE 5GB MTN data with every annual hosting purchase
Contact info
11, oguntoye street, 105102, Ikeja, Nigeria
- +2348064264641
- hello@usedothost.com
- usedothost.com
People also looked at
THIS Company is a full time scammers
THIS Company is a full time scammers, More than poor customer service, Server go down every hours. Customers support 100 rube and don't reply you for weeks.. please stop using this. The good reviews you are seeing here is paid review.
31 January 2025
Unprompted review
Reply from DotHost
Hello Kevin,
We believe in transparency, and customer reviews play a crucial role in reflecting the nature and quality of our services. Reviews are intended to be shared by customers who have purchased and used our service within 24 hours, as stated by Nigerian law.
Upon reviewing our records, we found no evidence that you are a customer of ours or that you have purchased and used our service within the specified time-frame.
Additionally, you have publicly claimed that the reviews on our account are paid. Making such accusations without valid proof not only misrepresents our brand but also damages our integrity. We cannot allow this to go unaddressed.
According to Section 375 of the Criminal Code Act:
"Any person who publishes any defamatory matter is guilty of a misdemeanor and is liable to imprisonment for one year; and any person who publishes any defamatory matter knowing it to be false is liable to imprisonment for two years."
We have formally requested your information from Trustpilot and have also submitted a letter to CupisWeb, which will be addressed in the coming week. Screenshots of your review and subsequent reviews on CupisWeb have been documented.
We intend to pursue this matter legally.
Best Customer service
Well, I find their customer service top notch, I got to lay complains directly with CEO and he even helped fix my projects 😊
13 October 2023
Unprompted review
Great customer care
Great customer care. 24hrs always available and ready to attend to customers. They are very friendly and courteous and guide you to setting up. I have called even at 2am and someone was there to attend to my needs. Fast setup and great service
13 October 2023
Unprompted review
Dothost is the best host
Dothost is the best host, 24/7 support and my website loads like lightning, the best hosting platform I've used so far
13 October 2023
Unprompted review
Great customer service
Used dothost for the first time yesterday. I am new to website stuff and had no idea what i was doing. Ofcourse, I went ahead to purchase the wrong hosting, i made this purchase in the midnight and surprisingly i received a call from their customer support who put me through after knowing that the plan i purchased won't serve the purpose for which i want to use it for. I am glad they came through, therefore i can say that their customer service is TOPNOTCH!!!
20 September 2023
Unprompted review
Reply from DotHost
Thank you so much for the review!
I love DotHost
All I can say is that their response is veeryyy fast,and DOTHOST have good customer support.
19 September 2023
Unprompted review
Reply from DotHost
Thank you for using DotHost
You guys are the best so far
You guys are the best so far. I am happy I got to know about you guys now because I go use una till ever...
18 September 2023
Unprompted review
Reply from DotHost
We are happy to have you on our hosting!
Let's do more together!
I really love their performance
18 September 2023
Unprompted review
Reply from DotHost
Cheers to more faster website loading speed!
This is a hosting company that made my hosting a breeze
This is a hosting company that made my website hosting experience a breeze.. their loading speed and uptime is amazing fast, plus the customer support is top-notch.
Need a reliable hosting platform, usedothost. Hosting four website with them already!
6 May 2023
Unprompted review
Reply from DotHost
Thank you for giving us a review! This means a lot to us!
One Stop Shop for all your Web Server needs
Excellent Customer Service, Very Fast Deployment and Uniquely Affordable Prices!!
In a nutshell,a One Stop Shop for all your Domain names and Web Server needs.
10 August 2023
Unprompted review
Reply from DotHost
Cheers to more excellent service!
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