Used Mobiles 4 U Reviews 

149
TrustScore 3 out of 5

2.8

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Rated 3 out of 5 stars

I wanted to upgrade my wife's phone as her old phone was definitely dead. My first order was for an IPhone12 but my wife decided against so I cancelled the iPhone12 order and ordered an IPhone14. T... See more

Rated 1 out of 5 stars

I had ordered an iPhone 11 for my father's birthday, as an upgrade on the 25/07/2026. It has been a whole week so far and we still haven't received anything. I have attempted to call their provid... See more

Rated 1 out of 5 stars

Genuinely the worst customer services, delay in over a week for shipping. Sent a phone with a passcode I couldn’t unlock. Phone is faulty, repeatedly getting extremely hot and turning off Trying to... See more

Rated 5 out of 5 stars

Decent price delivered on time BUT when the iphone microphone was erratic I contacted Used Mobiles 4 U to arrange a replacement or refund. This is when they showed their excellence. Arranged return... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Shop for refurbished mobile phones at the lowest cost at Used Mobiles 4 U. We provide a wide range of popular used mobiles available online. Visit our website now!


Contact info

2.8

Average

TrustScore 3 out of 5

149 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(149)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Decent price delivered on time BUT when…

Decent price delivered on time BUT when the iphone microphone was erratic I contacted Used Mobiles 4 U to arrange a replacement or refund. This is when they showed their excellence. Arranged return for MY convenience and sent through a postage QR for my ease. A real pleasure doing business with them - and I'm likely to again. Oh, and by the way, the new (used) phone works great...

17 February 2023
Rated 5 out of 5 stars

Great service

Great service, well designed site with excellent information on each phone. Phone arrived quickly in great shape, and there was no problem.

10 February 2023
Rated 5 out of 5 stars

Excellent service brilliant product

The product advertised was better than expected, the price was very good and the whole transaction was hassle free with no frills. I would thoroughly recommend this firm for their excellent service and value for money products.

26 January 2023
Rated 4 out of 5 stars

We have had a good experience with Used…

We have had a good experience with Used Mobiles 4 U. Slight disappointment in that the phone we ordered (white IPhone SE) was out of stock, so they sent us a black one instead without waiting for confirmation.
We did speak to James, who was very helpful and friendly, assured us that if we weren't happy with it then to send it back.
As it was, the recipient was more than happy with the black.
The phone was as described, looked like new.
Only other concern was warnings that the battery wasn't a genuine apple part, but it seems to be performing great so far, so we are not worried.

6 January 2023
Rated 3 out of 5 stars

The system of purchase was first rate…

The system of purchase was first rate and the product was also as advertised. The issue was that after ordering on Tuesday and chasing on Wednesday and Thursday it seems that Royal Mail only received unit from you on Friday and then service was excellent with a delivery as promised by them on Saturday morning. It was annoying to be promised delivery by you (through the web chat on Thursday and Friday as we stayed in to accept it and wasted both days

22 October 2022

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