Face Mask Store - USA Reviews 264

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting its durability, comfort, and effective performance. Many appreciate the ease of ordering, reasonable prices, and the wide variety of products available, including hard-to-find items. The delivery service is frequently described as fast, timely, and well-packaged, ensuring products arrive in excellent condition. Some people were dissatisfied with specific product details, such as tight mask straps or receiving a product that, while equivalent, was not the exact model ordered. A few customers also noted that shipping was occasionally slower than expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Quality

People report positive experiences with quality. Customers are very pleased with the product quality, noting... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast... See more

Order

Reviewers highlight positive aspects of order. Customers consistently report an easy and seamless ordering... See more

User experience

Users describe positive interactions with the user experience. Many customers found the website easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent value for money I bought these gloves without expecting much due to the low price, but I was pleasantly surprised! The material feels durable and comfortable at the same time. They fit well... See more

Rated 5 out of 5 stars

I purchased the 3M Aura 9332+ Gen3 FFP3 Respirator Face Masks from Face Mask Store USA and I’m very satisfied. The mask is extremely comfortable, fits securely to the face, and allows for easy breathi... See more

Rated 5 out of 5 stars

I received the HyFlex 11-840 gloves from The Face Mask Store - USA today and I’m very happy with the purchase. I’ll be using them as a cherry picker in the warehouse, and from the moment I tried them... See more

Rated 5 out of 5 stars

Easy order and reasonable prices for single masks and very reasonable shipping even on small orders. I appreciate the availability of single masks, which can be really hard to find! They arrived indiv... See more


Company details

  1. Safety Equipment Supplier

Written by the company

Welcome to the official Trustpilot page for the Face Mask Store - USA, your premier destination for the highest standard of respiratory protection. As a proud expansion of the well-established UK Face Mask Store, we are delighted to extend our commitment to safety and quality to customers across the United States. With the growing need for effective respiratory protection, we recognised the importance of providing access to products that are often hard to come by. Our selection includes premium FFP3 and FFP2 respirators, the pinnacle of protection against airborne particles, ensuring that you and your loved ones can breathe easy in the knowledge that you are well-protected. Our ethos is simple: to offer unparalleled service coupled with products that meet rigorous safety standards. Each item in our range has been carefully chosen to provide maximum protection, comfort, and peace of mind. The Face Mask Store - USA is more than just a retailer; we are advisors, educators, and allies in the collective effort to promote health and safety in these challenging times. Whether you're a healthcare professional, a worker in a high-risk environment, or someone looking to add an extra layer of defence in daily life, we are here to assist. We welcome feedback from all our customers, as it helps us to continue improving our services and offerings. Experience the difference with Face Mask Store - USA, where your safety is our mission. Thank you for choosing us as your trusted partner in respiratory protection.


Contact info

4.8

Excellent

TrustScore 5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I recently purchased a new what was…

I recently purchased a new what was supposed to be 3M Speedglas Welding Lens Starter Kit 9100XX from Amazon it has the lenses I was looking for and also the forehead band I was looking for but the head band is unusable or not for my welding gear.
Not happy with my purchase.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality

I researched different kinds of quality n95 masks and found most of them available on this website. The process of ordering was seamless. Customer service was fantastic.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

I received the HyFlex 11-840 gloves…

I received the HyFlex 11-840 gloves from The Face Mask Store - USA today and I’m very happy with the purchase. I’ll be using them as a cherry picker in the warehouse, and from the moment I tried them on, they felt comfortable, lightweight, and offered a great grip. They allow me to handle boxes and controls with precision. Plus, I appreciate the gift card offer for leaving a review—nice touch! Thanks for the great service.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer.

Thank you, face mask store!
We received our product well wrapped in order to prevent spillage and well patted in a sturdy box.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Masks with Cool Colors

I purchased some cool looking green FFP3 masks from LUPA. So nice to have an option besides white N95s. They are comfortable with a fit very similar to that of a 3M Aura.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Best product ever

Use it every day haven’t found a better company out there yet absolutely love this face mask could not recommend it more. Used it a little over a month.

16 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look