USA Books Publisher Reviews 21

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

My experience with USA Books Publisher has been a very hands-on and supportive one. From the beginning, I worked closely with Shaun White and Noah Harrison, and what stood out to me most was thei... See more

Rated 5 out of 5 stars

I was nervous to publish my book on Amazon but they made it so easy. From formatting to keyword optimization, they did it all. My book was uploaded without issues and gained traction almost immediatel... See more

Rated 5 out of 5 stars

Shaun White and Clara Sterling were fantastic! Shaun ensured everything stayed on track, while Clara, as project manager, expertly handled all the details to make the process smooth and stress-free. I... See more

Rated 4 out of 5 stars

They have been respectful and accommodating of my circumstances

Company replied

Company details

  1. Book Publisher

Written by the company

Our expert team is dedicated to helping both aspiring and seasoned authors bring their stories to life. We provide the support and expertise needed to ensure your book is published with the highest standards of quality and success.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My experience with USA Books Publisher…

My experience with USA Books Publisher has been a very hands-on and supportive one.
From the beginning, I worked closely with Shaun White and Noah Harrison, and what stood out to me most was their responsiveness and consistency. I never felt left wondering what the next step was—they kept communication clear and the process moving forward.
There were moments where I needed clarity or adjustments, and each time, they were quick to respond and willing to work through things with me. That level of availability made a big difference, especially as an independent author navigating the publishing process.
What I appreciated most was that my vision for The Meadow Gentleman remained intact. I wasn’t pushed in a direction that didn’t feel right—they allowed me to stay true to my work while still guiding the process professionally.
Overall, it’s been a solid experience, and I’m grateful for the support throughout bringing my book to life.
— Shama Bell

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Shaun white is amazing person! The team was amazing! They work on my book, it's looks good! USA BOOK PUBLISHER

16 October 2025
Unprompted review
USA Books Publisher logo

Reply from USA Books Publisher

Thank you for your kind words! We’re thrilled that Shaun White and our team made your publishing experience exceptional. It’s our passion to help authors bring their stories to life with quality and care. We appreciate your trust in USA Books Publisher!

Best Regards,
Team- USA Books Publisher

Rated 5 out of 5 stars

USA Books Publisher is one of the best…

USA Books Publisher is one of the best self-publishing companies in the USA. Their team offers professional book editing, cover design, and marketing services that helped me publish and promote my book successfully. Highly recommend for new and experienced authors looking for reliable book publishing services.

16 September 2025
Unprompted review
USA Books Publisher logo

Reply from USA Books Publisher

Thank you so much for your thoughtful review! We’re delighted to know our editing, design, and marketing services helped make your publishing journey a success. Your recommendation means a lot to us. Wishing you continued success with your book!

Warm Regards,
Team- USA Books Publisher

Rated 1 out of 5 stars

Warning

Warning: Potential scam — proceed with extreme caution.

Warning: Potential scam — proceed with extreme caution.

I want to warn others about my experience with companies and ads that appear to route back to the same operation. They use multiple names in ads and websites, including USA BOOKS PUBLISHING ! THE ADDRESS THEY ARE USING IS LINKED TO A TJ MAXX THEY DONT HAVE A PHYSICAL ADDRESS OR AN LLC FOR THIS COMPANY DONT TRUST TRUST PILOT EITHER YOU CANT CONTACT THE BUSINESS TO PROBE THEY ARE NOT LOCATED IN THIS BUILDING headquarters phone number (212) 687 8700 esrtreit is the building owner you can call them directly ! Love nyc my people these scammers have no idea who they just messed with haha

ALSOTIED TOO Elite Book Publisher, American Books Publisher, and PIONEER VALLEY SOL GO LUMINO IS THE PAY TERMINAL DONT PAY THEM ITS A SCAM

When you click their ads you are contacted by sales reps who use names such as Jay, Joshua, and Lisa Grey.

Here’s what happened to me:
• I clicked an ad and was pitched a paid publishing package.
• I was told specific services would be included in the contract. I paid in full up front.
• After 30 days they claimed something was “wrong” and refused to deliver what was promised. Instead of honoring the contract they repeatedly tried to upsell me for items that were supposed to be included.
• They sent links (hosted on third‑party viewers such as heyzine.com) that made it look like I had accepted completed work; the content in those links was deleted when I questioned it.
• The addresses they provide appear to be fake or are abandoned buildings. The reviews on their site and elsewhere look manufactured. Their online footprint suggests the business/website was created very recently (about five months ago).
• When I requested a refund or attempted to dispute the charge, they avoided responsibility, deleted evidence, and relied on interaction tracking as “proof” that I accepted the work.

This appears to be a coordinated effort using multiple business names and misleading marketing to confuse customers and take payments. I do not recommend doing business with these entities.

If you’ve been affected, I recommend reporting this to law enforcement and regulators (FBI Internet Crime Complaint Center and your local FBI field office), and to the IRS if you suspect tax fraud. Also report any suspicious hosting links or domains to the link host/registrar and preserve all correspondence, payment receipts, screenshots of ads, and the exact merchant descriptor on your bank statement.

Here’s what happened to me:
• I clicked an ad and was pitched a paid publishing package.
• I was told specific services would be included in the contract. I paid in full up front.
• After 30 days they claimed something was “wrong” and refused to deliver what was promised. Instead of honoring the contract they repeatedly tried to upsell me for items that were supposed to be included.
• They sent links (hosted on third‑party viewers such as heyzine.com) that made it look like I had accepted completed work; the content in those links was deleted when I questioned it.
• The addresses they provide appear to be fake or are abandoned buildings. The reviews on their site and elsewhere look manufactured. Their online footprint suggests the business/website was created very recently (about five months ago).
• When I requested a refund or attempted to dispute the charge, they avoided responsibility, deleted evidence, and relied on interaction tracking as “proof” that I accepted the work.

This appears to be a coordinated effort using multiple business names and misleading marketing to confuse customers and take payments. I do not recommend doing business with these entities.

If you’ve been affected, I recommend reporting this to law enforcement and regulators (FBI Internet Crime Complaint Center and your local FBI field office), and to the IRS if you suspect tax fraud. Also report any suspicious hosting links or domains to the link host/registrar and preserve all correspondence, payment receipts, screenshots of ads, and the exact merchant descriptor on your bank statement.

I contacted them for a refund again and they said “Lol, keep dreaming then” I’ve posted the photo on there google and it shows the number they have on americanbookspublisher.com This one is a new scam they just created

26 September 2025
Unprompted review
USA Books Publisher logo

Reply from USA Books Publisher

Hi Christina hand,

We hope you’re doing well. We came across your recent review on Trustpilot and noticed that you mentioned “americanbookspublisher.com” in your feedback. However, our company is USA Books Publisher (usabookspublisher.com) — we’re a completely different business with no connection to the one you described.

It seems this review may have been posted on our profile by mistake. We kindly request that you remove or update your review on Trustpilot to reflect the correct company, so that our profile accurately represents feedback from our actual clients.

We truly appreciate your understanding and cooperation on this matter.

Warm regards,
USA Books Publisher Team
📧 info@usabookspublisher.com
🌐 https://usabookspublisher.com

Rated 4 out of 5 stars

They have been respectful and…

They have been respectful and accommodating of my circumstances

8 July 2025
Unprompted review
USA Books Publisher logo

Reply from USA Books Publisher

Thank you so much for your kind words! We're truly glad to hear that you felt respected and supported throughout your experience with us. It's always our priority to be understanding and accommodating to every client's unique circumstances. If there's ever anything more we can do for you, please don't hesitate to reach out!

Best Regards,
Team- USA Books Publisher

Rated 5 out of 5 stars

They helped me build my website and…

They helped me build my website and always keeping it up to date.

7 January 2025
USA Books Publisher logo

Reply from USA Books Publisher

Thank you for your wonderful feedback! We're thrilled to hear that you're happy with your website and our ongoing support. Keeping your site updated and running smoothly is always our top priority. We truly appreciate your trust in us!

Best Regards,
Team- USA Books Publisher

Rated 5 out of 5 stars

Formatting was another nightmare with…

Formatting was another nightmare with Amazon KDP, but USA Book Publisher took care of it. They were very professional and ensured my book met all requirements for publication.

31 December 2024
USA Books Publisher logo

Reply from USA Books Publisher

Thank you so much for your thoughtful review! We understand how challenging formatting for Amazon KDP can be, and we’re glad we could step in and make the process smooth for you. It was a pleasure ensuring your book met all the publishing requirements. We're here whenever you need us again!

Best Regards,
Team- USA Books Publisher

Rated 5 out of 5 stars

USA Book Publisher the day I published…

USA Book Publisher the day I published my book on Amazon. They handled cover design to metadata, with maximum exposure. Their support was excellent and I will definitely recommend their services to authors!

14 January 2025
USA Books Publisher logo

Reply from USA Books Publisher

Thank you for the amazing feedback! We're so glad to have been part of your publishing journey from cover design to launching your book on Amazon. It’s our mission to give every author the support and exposure they deserve. Your recommendation means a lot to us!

Best Regards,
Team- USA Books Publisher

Rated 5 out of 5 stars

My book on amazon published smoothly by…

My book on amazon published smoothly by the help of USA Book Publisher. They took care of formatting, cover design, and even keyword optimization to ensure better visibility. My book shines in Kindle and paperback formats. They made the process easy and pain free.

13 January 2025
Rated 5 out of 5 stars

They walked me through the entire…

They walked me through the entire process and made sure my book was up to Amazon's standards. It was the perfect formatting, my book appeared very professional on Kindle and paperback. Their knowledge of Amazon's algorithms made my book easier to find on the site.

9 January 2025
Rated 5 out of 5 stars

I was nervous to publish my book on…

I was nervous to publish my book on Amazon but they made it so easy. From formatting to keyword optimization, they did it all. My book was uploaded without issues and gained traction almost immediately. They were incredibly supportive, and their expertise was invaluable. So I can strongly recommend them for Amazon publishing!

20 January 2025

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