Highly recommended!
Highly recommended!
We found the perfect gateway here at a very good price. Would definitely recommend, especially for students who need a little time off without breaking the bank
15 July 2024
Unprompted review
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Company details
Contact info
Hermannstr. 5A, 70178, Stuttgart, Germany
- +49 (0) 711 – 89499271
- anfragen@urlaubstracker.de
- urlaubstracker.de
3.0
Average
42 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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No response. Scam links to tours.
I liked to surf urlaubstraker from time to time. However, once I found a link to watado tours offering Heide park cheaper tickets. As appeared it was scam. I lost my money and wrote a comment under the offer in urlaubstraker to raise an awareness and prevent people from following the links to watado tours. However, the commentary was never published. Then I wrote an email to Urlaubstracker providing proofs of scam on their post and haven't received any answer as well. In conclusion, I am believe that good web site do not hide negative comments. Better use another vacations aggregator.
1 October 2023
Unprompted review
Reply from Urlaubstracker.de
Hello Ilya,
Thank you very much for your valuable feedback. This feedback is very important to us and we really appreciate you taking the time to share your experience with us. We take this feedback very seriously.
Regarding the offers of the company you mentioned, we would like to emphasise that we took immediate action when we realised that these offers did not meet the expectations of our users or our own. In response, we have decided to remove all offers from this company from our platform. Our top priority is to ensure that our users are always satisfied and that the experiences they book run smoothly.
We would also like to apologise for not responding to your request sooner. We have been working hard internally on how best to deal with this situation. Thank you for your patience.
We are currently in close contact with the CEO of Watado to work together to find a better solution to your specific concern. We want to ensure that the issue is resolved.
We would like to emphasise that we take our users' journeys very seriously. We take great care to ensure that the links on our website always work properly and redirect our users to trustworthy websites. Safety and satisfaction are always our top priority.
Thank you again for your feedback. Please do not hesitate to contact us again if you have any further concerns. The best way to reach us is at: anfragen@urlaubstracker.de.
Best regards from Stuttgart
Celina from Urlaubstracker
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