URBAN PIRATE Reviews 

364
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the brilliant quality of the garments, praising the amazing designs and comfortable cotton fabric that washes exceptionally well over extended periods of use. Buyers consistently express satisfaction with the reliable service and helpful communication, pointing out how responsive the team is when items are out of stock. Consumers are also very impressed by the rapid delivery times, noting that parcels arrive promptly after ordering through the smooth platform. Some reviewers were not happy with certain product changes, mentioning that the fabric felt thinner than previous purchases or desiring clearer order notifications on the homepage.

What people talk about most

Product

Consumers express great satisfaction with the product, highlighting excellent quality and comfortable fabric.... See more

Quality

Users describe satisfaction with product quality, frequently praising the unique designs, comfortable fabric,... See more

Order

People report positive experiences with order processes, highlighting easy website navigation and quick... See more

Delivery service

Customers report great satisfaction with the delivery service, frequently highlighting quick and prompt... See more

Service

Reviewers consistently mention positive feedback about service, noting that it is fast, easy, and of good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant quality and the designs are amazing. Scottish in origin but all with a twist rather than the usual stiff you see in all the tourist shops. Lovely quality cotton too and so far seem to... See more

Rated 5 out of 5 stars

Unique designs, comfortable fabric and great customer service. Reached out directly to me when what I ordered was out of stock, with suggestions for replacement or refund. Absolutely recommended.

Rated 5 out of 5 stars

First time buying anything from here. I bought a stag head t shirt as a present for my friend. He absolutely loved the fit and feel of the cotton, not to mention the design as he is stag/deer daft.... See more

Rated 5 out of 5 stars

Was suppose to visit the Urban Pirate stall at this years Glasgow Whisky Festival unfortunately got detained by 3 lovely ladies. I went to there website the next day and fortunately I was able t... See more


Company details

  1. Clothing Store

Written by the company

Online clothing shop that specialises in unique Scottish designs that tell a story.


Contact info

4.9

Excellent

TrustScore 5 out of 5

364 reviews

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4.9

All reviews

(364)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Returning shopper

I have used Urban Pirate before and have always received good service.
This time was no different. I had no problem navigating the website and placing my order, and I was get up to date with it’s progress. It arrived safely and on time.
The t-shirt quality is very good and the sizing seems accurate.
Thank you!

14 December 2025
Rated 5 out of 5 stars

Was suppose to visit Urban Pirate at the Whisky Festival

Was suppose to visit the Urban Pirate stall at this years Glasgow Whisky Festival unfortunately got detained by 3 lovely ladies.
I went to there website the next day and fortunately I was able to purchase the t-shirts that I missed out on at the whisky festival.
The website was easy to navigate, size guide was spot on and checkout was a breeze. My order arrived promptly.
They also had a wide variety of styles to choose from.

PS Thanks for getting me back on the bus in time.

9 November 2025
Rated 4 out of 5 stars

New version slightly disappointing

Bought this brand as I bought the exact same T-shirt some 15 years ago and has been so hard wearing & brilliant it’s only now it finally needed replacement. As husband loved it so much! The new version looks good but the fabric is very thin compared to my old one and doubt it will last as long !

23 August 2025
Rated 4 out of 5 stars

Really nice T-shirts I received

Really nice T-shirts I received, but I was supprised that I had to pay more than 1/3 extra in tax to the Danish State to get the goods.
It would have been nice if I was informed about that on the HomePage when I placed the order.

17 August 2025
URBAN PIRATE logo

Reply from URBAN PIRATE

Thanks you for your review. We can appreciate that import fees can be frustrating. Every country has its own rules on these things and we can only state that it is the responsibility of the purchaser to be aware of these charges, we can’t know every countries individual importing fees. We have no control over these things.

Rated 5 out of 5 stars

Brilliant quality and the designs are…

Brilliant quality and the designs are amazing. Scottish in origin but all with a twist rather than the usual stiff you see in all the tourist shops. Lovely quality cotton too and so far seem to wash really well. Fast delivery despite the owner doing lots of outdoor events (which id assumed would result in slower service).

Stickers also superb quality and don’t seem to fade when used outdoors (on vehicles) as many do. You even get a freebie in with your t-shirt order.

Great to see small businesses doing so well.

8 August 2025

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