Fast delivery and great product. Using it every night before sleep on myself and my 11 year old Jack Russell Terrier. Ive noticed immediate reduced pain when using it on sore joints and muscles and m... See more
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Your quick response to my questions and fast delivery. I ordered bamboo sheets from Pure Zone the day Before I placed my order with Urbin Hippy, explained my situation that im only in Perth till Sept... See more
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The whole process of ordering and delivery went very smoothly, fast delivery, and minimal, but attractive packaging gives a great first impression.Initial results are that I have never slept so well,... See more
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Parcel arrived within 3days and was neatly presented with full instructions. After 2 days my sinus improved, after 4 I slept through, my arthritis pain has reduced and the hot flushes are shorter. Yes... See more
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Company details
- #4 of 16 best companies in Health and Beauty Shop
Written by the company
We are a family-owned Australian business specializing in grounding sheets and earthing mats, helping you connect with the Earth for better health and well-being. We also offer a range of blue light glasses, sleep accessories, and red light therapy panels to support your wellness journey.
Contact info
4504, Narangba, Australia
- support@urbanhippee.com.au
- urbanhippee.com.au
4.8
Excellent
759 reviews
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Replied to 100% of negative reviews
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Exceeded expectations by a mile!
Exceeded expectations by a mile!
We purchased the Premium Grounding & Earthing Sheet hoping to feel the benefit in sleep quality we had been told about by one of our patients.
Ordering was simple, delivery was fast, and wow - the difference it has made to our quality of sleep is amazing. Not a big investment to feel much more "rested" every day.
27 May 2026
Reply from Urban Hippee
Thank you David, that’s wonderful to hear. I’m really glad the Premium Grounding Sheet has exceeded your expectations and that you’re waking feeling more rested. We truly appreciate your thoughtful review.
With regards,
Eli
Urban Hippee
You constantly kept me up to date where…
You constantly kept me up to date where my parcel was so I didn't have to worry about it at anytime. Great customer service. Love it 😁
28 May 2026
Reply from Urban Hippee
Thank you Rosemary, we really appreciate your kind words. I’m so glad the delivery updates gave you peace of mind and that you had a great experience with us.
With regards,
Eli
Urban Hippee
Our order was delivered very quickly…
Our order was delivered very quickly and in such a delightful and thoughtfully arranged package. Immediately you could tell these people love their business and want to share that with you.
26 May 2026
Reply from Urban Hippee
Thank you Andrew, this was such a lovely review to read. We really do care about the little details, so it means a lot that the packaging and experience came through that way.
With regards,
Eli
Urban Hippee
This is such a good product
This is such a good product, I do notice the difference to my sleep pattern, also waking up more refreshed.
27 May 2026
Reply from Urban Hippee
Thank you Stephen, we’re so happy to hear you’re noticing a difference with your sleep and waking up feeling more refreshed. Really appreciate you taking the time to leave a review.
With regards,
Eli
Urban Hippee
Reply from Urban Hippee
Thank you Sue, we really appreciate your review. Glad to hear everything was quick, efficient and uncomplicated.
With regards,
Eli
Urban Hippee
I did not think it would work
I did not think it would work
But my husband use to get cramps every morning in his legs.
But now he has not had one so that is amazing
It really does work as I am now getting a good nights sleep it amazing.
27 May 2026
Reply from Urban Hippee
Thank you Marie, that’s amazing to hear. I’m so glad your husband has noticed such a difference and that you’re both sleeping better. We really appreciate you sharing your experience.
With regards,
Eli
Urban Hippee
Parcel arrived in good time reasonable…
Parcel arrived in good time reasonable price not sure of the effect yet, after using the mat for several weeks now I feel my tinnitus has declined
10 June 2026
Reply from Urban Hippee
Thank you Wendy, we really appreciate your review. Glad to hear your parcel arrived in good time, and we hope you enjoy using it over the coming weeks.
With regards,
Eli
Urban Hippee
Reply from Urban Hippee
Thank you Ramandeep, we really appreciate your honest review. I’m glad to hear you’re loving it and feel it’s worth it.
With regards,
Eli
Urban Hippee
Best night's sleep
Received our grounding sheet and free mat in the specified timeframe. The first night with the sheet on we noticed we were a little hot (warm) and thought 'oh no what have we done' but every night since we have had the best night sleep. My husband was skeptical but he is getting a good nights sleep every night. We highly recommend the grounding sheet.
25 May 2026
Reply from Urban Hippee
Thanks so much Kylie! We’re so happy to hear you and your husband are both sleeping well with the grounding sheet. Love hearing that even the skeptic is now getting a good night’s sleep 😄 Thanks again for the lovely recommendation!
Great product
Great product. Easy to order. Quick delivery. Product was beautifully packaged. I haven’t seen results yet though only it’s only been a week or so.
25 May 2026
Reply from Urban Hippee
Thanks so much Lee! We’re really glad to hear your order arrived quickly and that you were happy with the packaging. It can take a little time to notice the benefits, so hopefully you start feeling some positive changes soon. Thanks again for your support!
No power cord in box can't use?
31 May 2026
Reply from Urban Hippee
Hi Geneene,
Each grounding product should include one grounding cord and adapter, so I’m sorry if this was missing from your order.
We would have been more than happy to fix this right away if we’d known earlier. Please contact us at support@urbanhippee.com.au and we’ll get the missing cord/adaptor sorted for you.
Thanks,
Eli
Super fast delivery
From the time ordered my grounding sheet to the time I received it was only a couple of days! Super fast!
It’s a gift for my husband for his birthday in a couple of weeks, so looking forward to seeing the results.
31 May 2026
Reply from Urban Hippee
Thank you, Debbie! We're glad to hear your grounding sheet arrived so quickly. We hope your husband enjoys his birthday gift and we'd love to hear how he gets on with it once he's had a chance to try it. Thanks for choosing Urban Hippee!
Great quality of materials.
Great quality of materials and manufacturing. Excellent fitting to my bed. Still to early to explore the physical benefits. Prompt delivery to my address. Very happy so far.
30 May 2026
Reply from Urban Hippee
Thank you for your review, James. We're pleased to hear you're happy with the quality, fit, and delivery. As you've only just started using it, we hope you continue to enjoy it over the coming weeks. Thanks again for your support.
Relief from leg aching
I have a torn meniscus and my knee and leg have been aching every night and I have had to get up and warm a heat pack to settle it down and get back to sleep. I got my grounding sheet underlay on Monday and put it on immediately and I have not had any aching since. I’m so happy and I have slept better as well.
28 May 2026
Reply from Urban Hippee
Thank you so much for sharing your experience, Vanessa. We're delighted to hear you've noticed a difference so quickly and that you're sleeping better without the nightly leg aching. Wishing you many more comfortable and restful nights ahead, and thank you for choosing Urban Hippee.
The fastest delivery time and best results
The fastest delivery time. Easiest set up. A whole week no knee or hip pain. Thank you urban hippee great product.
27 May 2026
Reply from Urban Hippee
Thank you, Michele! It's fantastic to hear the underlay was easy to set up and arrived so quickly. We're especially pleased that your knee and hip discomfort have improved and that you're happy with the product. Thanks for your support.
Only a week in
Only a week in, but waking up less during the night - last night only once and I fell straight back to sleep. Feel more grounded in my nervous system from the first night, with a physical response of my body seemingly coming back online in ways and thus needing sustenance, like needing to drink so much more water and an instant craving for wholesome foods with healthy fats, amino acids, vitamins and minerals to aid my bodies chemistry as it adjusts, which feels like better circulation and flow of pathways and circuits that’d probably been running on a low level from long term stress and survival mode for years. And feeling more awake during the day, and noticing I’m waking up easier. Only a week so far…
26 May 2026
Reply from Urban Hippee
Hi Lily,
Thank you for sharing your experience. It's wonderful to hear you're already noticing improvements in your sleep and feeling more rested during the day after just one week.
Many customers tell us that the changes they notice are often subtle at first and can continue to develop over the following weeks as they use their grounding product consistently. We also love hearing that you're paying closer attention to hydration and nourishing foods as part of your wellness journey.
We really appreciate you taking the time to leave a review and look forward to hearing how you continue to progress over the coming months.
Kind regards,
The Urban Hippee Team
Amazing Client Service and Empathy
I purchased a Premium Grounding & Earthing Sheet and a Grounding and Earthing Mat. It arrived promptly, beautifully presented and I was eager to get it on my bed. We tested the earth of the powerpoints next to our bed and did get very low readings using the special plugs provided, quite expected. My partner slept so well that night.
However I have a very rare skin issue that makes me "attract" static in many places where nobody else does. My first night was just not viable with the grounding and earthing sheet. BUT this is where a great supplier shows its true stripes.
I explained the issue in an email, Urban Hippee explained a few options, but at the same time also suggested a full refund upon return of the goods which came on receipt of the return.
All too few companies willingly realise that their goods might not work for everyone and make the supply and return so easy. Thank you so much.
27 April 2026
Unprompted review
Reply from Urban Hippee
Hi Vicki,
Thank you so much for your thoughtful review.
While we're sorry the grounding sheet wasn't suitable for your particular circumstances, we're very pleased we were able to assist and make the return process simple and stress-free.
We firmly believe that great customer service means supporting our customers regardless of the outcome, and we're grateful for your kind words about your experience with our team.
Thank you again for giving our products a try, and we wish you all the very best.
Kind regards,
The Urban Hippee Team
Reply from Urban Hippee
Hi Alan,
Thank you for your review.
We're delighted to hear you were happy with both the products and the service. We truly appreciate your support and hope you continue enjoying your purchase.
Kind regards,
The Urban Hippee Team
Good Service
25 May 2026
Reply from Urban Hippee
Hi Alf,
Thank you for taking the time to leave a review.
We're pleased to hear you were happy with the service and appreciate your support.
Kind regards,
The Urban Hippee Team
Very expeditious experience from th…
Very expeditious experience from th time of ordering to the time of delivery
25 May 2026
Reply from Urban Hippee
Hi Dave,
Thank you for your review.
We're glad to hear your order arrived quickly and that the entire process was smooth from start to finish. We appreciate your support and hope you enjoy your purchase.
Kind regards,
The Urban Hippee Team
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