Urbanexs Reviews 

6
•
TrustScore 3 out of 5

3.2

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Company details

Written by the company

Urbanexs is an innovative on-demand service platform specializing in home cleaning and maintenance. Based in Canada, we offer a wide range of house-related services at transparent, fixed prices, eliminating the confusion of hourly rates. Whether you need a routine clean, deep cleaning, or additional services like bed making or kitchen equipment cleaning, Urbanexs provides reliable, professional service to meet your needs. Our customer-first approach ensures that each service is tailored to deliver maximum satisfaction, with clear, upfront pricing, so you know exactly what to expect. From single cleanings to subscription plans, we make it easy for homeowners and Airbnb hosts to keep their spaces spotless. At Urbanexs, your trust is our top priority, and we are committed to making your home a stress-free haven.


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3.2

Average

TrustScore 3 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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3.2

All reviews

(6)

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Rated 1 out of 5 stars

The service was never delivered

The service was never delivered. They blamed me for not selecting the right cleaning team. No - it was their stupid poorly designed website. Worst of all it's been over 1 month and I haven't been refunded. They told me this is a side hustle and they are a small company. Then why were they able to take my money so quickly? I gave this company every chance to make things right and they have some nerve now telling me they need to wait for another payment to refund me. Stay away from this company.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from using this companies…

Stay away from using this companies services. They exploit “students” who have zero work experience. The payment for their services is being withheld for not completing the job. When dissatisfaction was escalated to the management team, they threatened my elderly parents with legal action and collection efforts that will ruin their credit. Any further harassment will not be tolerated.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service with Attention to Detail and Friendly Staff!

The Urbanexs team was incredibly friendly and professional, making the entire cleaning process smooth and stress-free. They went above and beyond to ensure our home was spotless, and we loved how upfront and transparent they were with their pricing. We highly recommend them for anyone looking for reliable, affordable and meticulous home cleaning!

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent team!

They did an amazing job at our place. I loved how easy it was to communicate my desires and how attentive to detail the team was. They placed everything back where it was and made the house look spotless. For sure recommend them.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Job

Great Job! I am lucky to have you here help me, thank you!

22 September 2024
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Reply from Urbanexs

Thanks, Tracy its always a pleasure to serve you! Thanks for the appreciation.

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