Upwork Reviews 12,598

Great experience.

Works as intended. Too many of the jobs provided are very low pay. The use of connects is an annoying expense.

I really appreciate Upwork as a platform. It gives freelancers like me the opportunity to connect with clients, deliver quality work, and grow professionally. I’ve had great experiences so far, and I’m excited to keep building my reputation here.

I’m also hoping that as I continue completing projects and receiving feedback, Upwork will boost my profile visibility so I can reach even more clients and take on bigger challenges. Looking forward to growing even more on this platform.

Being a freelancer has completely changed my life,and becoming part of Upwork was a huge turning point.

It opened doors to opportunities I never thought possible, connected me with amazing clients around the world, and gave me the freedom to grow both professionally and personally. Every project helped me build confidence, improve my skills, and move closer to my goals.

Grateful for the journey so far, and excited for what’s ahead

From the client side, there are a lot of hiccups with accidentally closing jobs and not being able to get them back open. The search tool for finding specific freelancers has never worked for me. The user interface seems convoluted at times. Like it could be much simpler.

You cherish quantity over quality. Now, it's all about profit. That's bad business. You losing rapidly your clients, and the trend is going to continue unless you reset yourself to the state not so long time ago when you were worried genuinely about freelancers. You are giving way to much attention to the clients now.

It's a great flatform with a lot of job opportunities. This is where I get my 1st client in freelancing, acquired experiences and hone my skills.

The downside only is that the freelancers fee is very high if only they could lower it.

Charge alot commission from both clients and freelancer

I’ve had a great experience using Upwork. Payments feel secure, profiles are verified, and the platform makes everything clear and transparent. It’s easy to see client histories and project details upfront, which builds trust and makes collaborations smooth. Overall, it feels safe and reliable.

I love the hourly protection for freelancers. However, that is the only protection I have seen made available to freelancers. The employers seem to enjoy all the benefits upwork has to offer. Why does a payment have to stay for seven days before a freelancer can withdraw the earnings they've worked hard to earn?

A client only releases payments after approval of the project, so why can't the payment be made available instantly after their approval?

Also, what's the logic behind freelancers buying connects to apply for a job, when getting a job is not guaranteed, and especially when upwork deducts a 10 to 15 percent of freelancer earnings?

Great support and wonderful clients.

Best freelancing platform

it's good to use.

Upwork is a reliable platform for freelancers and clients to connect globally. It offers a wide range of projects and secure payment methods, which builds trust while working remotely. The interface is user-friendly, and communication tools make collaboration smooth. However, service fees can be a bit high, especially for long-term projects. Overall, it’s a great platform to find quality work and professional clients.

Thank you. I am having a smooth and wonderful experience using Upwork.

It's a very good platform, with ease of use and very useful for freelancing. Many options available. There are some improvements that would enhance the experience, but overall is great and easy to use.

I have been using this platform for the past year, but I feel that it gives more priority to clients than freelancers. Clients seem to receive more support, while freelancer profiles are given less importance.

I once submitted a report three times against a client who gave me unfair feedback. I completed the work with a lot of hard work and effort, but the client still left me a bad review. As a result, my JSS dropped, and I do not believe the platform properly investigated the client’s behavior.

It feels like the platform always prioritizes clients, and this is very harmful for freelancers.