The bike was packed really well - tons of cushioning, and no way anything could come loose or break. The instructions for unpacking and assembling the bike were clear and easy to follow.

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The bike was easy to finish setting up
I never could understand the basic set up package. Never used it. Instructions were not clear on how to access it.. the $75.00 I paid for it was a big rip off.BEWARE
Awesome product and service.
Bike was well protected and arrived in perfect condition.
Good job!!
It was fairly simple to put together. It took me longer than stated in the instructions, but I was being very careful.
It was awesome to make sure I got things just right. Also when we discovered this was a problem with my battery charging they sent me a new one right away. The same person who helped me set up my bike started that process right away.
