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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product and its quality, highlighting the well-structured modules, clear content, and easy-to-follow presentations. Many appreciate the comprehensive and informative nature of the courses, finding them effective for skill development and career advancement. The user experience is often described as seamless and intuitive, making learning accessible for all ages and technical abilities. However, some people were dissatisfied with the website and service. Issues mentioned include typos on the website, blurry videos with unclear audio, and assignments that don't align with course content. A few customers also reported difficulties with the cancellation process and unexpected charges after trial periods.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the clear, concise, and well-structured... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the helpful... See more

Service

Users describe ambiguous interactions with service. Some reviewers express delight and confidence, praising... See more

Product

Reviewers highlight positive aspects of the product. Many customers praise the training material and... See more

Quality

People report positive experiences with quality. Many customers praise the teaching quality, describing it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy the lectures and the topics discussed in these classes. The certificates are expensive though. Apart from that it’s a good experience and a good place to learn. I realize that even though I... See more

Company replied

Rated 4 out of 5 stars

I am a new student at Upskillist and my experience so far is very good. The modules are well structured and the presentations are easy to follow. I also want to note that the slides are excellent and... See more

Company replied

Rated 4 out of 5 stars

I think this is a great place to start learning something new. There’s a wide variety of courses on different subjects, and I can see how they’d be really helpful for beginners. The customer su... See more

Company replied

Rated 5 out of 5 stars

Upskill has been a game-changer for me. I’ve learned so much from their courses — not just theory, but practical skills I can actually use. The content is clear, well-structured, and easy to follow,... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center
  4. Studying Center

About Upskillist

Written by the company

Upskilllist empowers lifelong learners with high-quality online courses. Led by industry experts and educators, our curriculum covers a vast array of subjects. Designed for effective learning, our courses equip you with the practical skills and knowledge to succeed in your chosen field. All learning materials undergo rigorous checks and validation before publication, ensuring a trustworthy and enriching learning experience.

Our user-friendly platform offers flexible learning options, allowing you to learn at your own pace and convenience. Whether you're a working professional, a student, or simply looking to acquire new skills, Upskilllist provides a comprehensive learning solution.

With a focus on practical application, our courses are designed to help you immediately apply your newfound knowledge to real-world situations. Our dedicated support team is always available to assist you throughout your learning journey.

Join the thousands of learners who have trusted Upskilllist to advance their careers and personal development. Start your learning journey today and unlock your full potential.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 4 out of 5 stars

I enjoyed utilizing upskillist

I enjoyed utilizing upskillist. I wish I had more time to enjoy more courses and receive my certificate. However the cost for the 28 day plan is really expensive. Great information, and a lot of helpful material.

8 September 2025
Rated 5 out of 5 stars

My experience was great because I had…

My experience was great because I had all the learning support tools, even the online classes and Demos elaborated everything clear to my vision, I would really recommend this learning platform to alot of individuals

I'm proudly to say that I've attained my Diploma in CyberSecurity and am looking forward into becoming an analyst and beyond.

Thank you team, keep up the Good work.

16 September 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Justice,

That's fantastic to hear! We are so glad that you're having a great learning experience with Upskillist.

Your positive feedback about our learning tools and the online classes means a lot to us. Our goal is to make professional development accessible and affordable, and we are thrilled that you feel we've succeeded. We are also incredibly proud that you have attained your Diploma in CyberSecurity and are looking forward to becoming an analyst.

Thank you for your kind words and for recommending our platform to others. We wish you the best in your career journey and look forward to seeing all you accomplish.

Sincerely,
The Upskillist Team

Rated 5 out of 5 stars

Great learning experience!

Great learning experience!

Learning made easy with effective learning materials, complete flexible to your own time schedule. Learning and certificates fees clearly and transparently explained which assist gratefully in the decision making about courses you want to learn. I'm really greatfull with the learning experience I've been offered by Upskillist Institution and currently have access to all the courses which I currently looking forward to learn. Thank you for this opportunity to be able to learn great courses at an affordable costs.

12 September 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Noluyanda,

That's fantastic to hear! We are so glad that you're having a great learning experience with Upskillist.

Your positive feedback about our learning materials and the clarity of our fees means a lot to us. Our goal is to make professional development accessible and affordable, and we are thrilled that you feel we've succeeded.

We wish you the best on your learning journey and look forward to seeing all you accomplish.

Sincerely,

The Upskillist Team

Rated 5 out of 5 stars

Project Manager

I am really enjoying the modules for project management. They are informative, engaging, and overall educational.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

IELTS readiness diploma with Upskillist


I really enjoyed completing the IELTS Readiness Diploma with Upskillist. It was an online course, which made it flexible and easy to fit around my schedule. The course materials were available immediately, and I loved being able to choose my preferred learning style—whether watching videos or reading the content. The platform itself was very easy to navigate, which made learning smooth and stress-free.

The instructor was not only very pleasant but also highly qualified, providing clear explanations and helpful guidance throughout the course. Overall, it was an enjoyable and rewarding learning experience, and I would definitely recommend this course to anyone preparing for the IELTS.

10 September 2025
Upskillist logo

Reply from Upskillist

Dear Clyde,

That's wonderful to hear! We are so glad that you enjoyed completing the IELTS Readiness Diploma with us.

Your feedback about the course's flexibility, ease of use, and the quality of our instructor means a lot to us. We work hard to create a supportive and effective learning environment, and it's rewarding to know we've succeeded.

Thank you for your kind words and for recommending our course to others. We wish you the best in all your future endeavors.

Sincerely,

The Upskillist Team

Rated 1 out of 5 stars

No bueno

I received a free three-month premium subscription through Adobe.com

My take:
Spammy, out of date, and not worth the trouble.

Further, the "free" three-month "premium" trial is neither free nor premium. I still need to pay for the certificates and course materials/notes.

This is a slap to the face for me. Makes it seem like my time has no value.

On top of this, there are grammatical errors and repetition.

After completing a module or course, there are numerous attempts to get a payment of some sort. As well as an annual "subscription ".

I will be contacting Adobe about this as it is concerning.

24 July 2025
Upskillist logo

Reply from Upskillist

Dear Amanda,

Thank you for your feedback, Amanda. We are very sorry to hear that your experience with our platform has been disappointing and has not met your expectations. We understand your frustration, and we take your concerns very seriously.

We want to address your points directly:

We apologize if our courses or communications came across as "spammy." Our goal is to provide a high-quality learning experience, and it's clear we have fallen short. We are continuously working to update our course content to ensure it is current and relevant.

You are correct that our free premium trial, including the one offered through Adobe, provides free access to all course content but requires an additional fee for certificates and materials. We apologize if this was not clearly communicated and caused frustration. We are actively reviewing our messaging to ensure our pricing structure is more transparent and clear to new users.

We also appreciate you pointing out the grammatical errors and repetition in our content. This is a crucial detail that we will address with our content team immediately.

Please know that we are not trying to devalue your time. We want to provide you with the best possible learning experience. We would be grateful for the opportunity to make this right.

If you are open to it, we would like to offer you a complimentary certificate for any course of your choice, along with all the course materials, as a gesture of our apology. We will be sending you an email soon regarding the same.

Sincerely,
The Upskillist Team

Rated 1 out of 5 stars

Skillist scammers

I was given a free course by vodacom which is my network provider. These scammers (skillist) told me that I will get a free course.. I then go and issue them my card details cos they say it will not be debit, here I just received a notification from my bank saying my card has declined a debit from a company which is not listed in skillet name.. paddle.net...

Avoid taking any free course or giving your details to these people, they will debit you, for no reason.

I even have screenshots

Update 04/Sep/25: after reading the reply clearly you are scammers. How are you refunding something that declined by my bank, I have a charge in the bank of R10 for international debit of $1., and how are you not (publicly) addressing the reason why your partner "paddle.net" debited me, without my consent of using my bank details, who gave them my bank details, why are you sharing my banking information with a company I never permitted.

2 September 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Hello uMakameli,

Thank you for sharing your feedback. We are sorry to hear about your negative experience.

We want to assure you that Upskillist is a legitimate online learning platform, not a scam. We are committed to providing a high-quality educational experience and strive to be transparent about our pricing and policies. The charge from paddle.net is from our payment partner, who processes all our transactions.

To help you with your refund, please send us an email at social@upskillist.com with your account details and a screenshot of the charge. We will investigate the issue and work towards a resolution.

Sincerely,
Upskillist Team

Rated 1 out of 5 stars

Disappointing

I enrolled in the AI course on Upskillist, which is free for the first 2 months as a trial, but quickly found it very disappointing given the price of £60 per month plus £30 for materials afterward. The entire course seems heavily AI-generated, with generic clips and AI-generated people speaking. The tone feels mechanical and lacks any real emotion or human engagement. Basically, you end up paying good money just to watch AI videos without much substance or practical insight. Considering this, I don’t think the course is worth the cost. I expected more human-led teaching and meaningful content rather than a cold, machine-like presentation. I would not recommend this course or Upskillist for serious AI learning.

Also, many reviews and replies here seem generic, lack specific details or human authentic. It is making me thing if everything is AI-powered

1 September 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Gaubuali,

Thank you for sharing your detailed feedback. We are sorry to hear about your disappointing experience with our AI course and for the frustration this has caused. We also appreciate you bringing your concerns about our reviews and support responses to our attention.

We want to address your concerns directly. We understand that our AI course, which uses AI-generated content and speakers, did not meet your expectations for human-led instruction. We apologize if this was not clearly communicated upfront. Our goal with these courses is to prove the capability of AI in developing course contents without any human intervention, and we are constantly working to balance speed with quality and human touch. Your feedback on this is invaluable, and we will be sure to share it with our content development team.

Regarding your observations about our reviews and replies, we want to assure you that our customer support team is made up of human staff. They are trained to provide clear, consistent, and helpful responses to a high volume of customer inquiries. While our responses may follow a structured format to ensure clarity and efficiency, they are not AI-generated. We also want to confirm that all reviews on our platform are from real customers.

We are actively working to improve the quality of our courses and the transparency of our communication. We will escalate your feedback to our management team for a full review of our AI course content and our communication practices.

If you would like to discuss further, please send us an email at "social@upskillist.com" with your account details, and a member of our team will be happy to assist you.

Sincerely,

The Upskillist Team

Rated 5 out of 5 stars

Its a great experience

Its a great experience with comprehensive content.
The courses are valuable, lectures are relevant and the materials as well.
I wish if the courses could be certified by big names institutions and entities.
Also there could be more engaging assignments with peers.

26 August 2025
Unprompted review

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