Upside Reviews 577

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I've had this app down loaded on my phone a few weeks and I've made several attempts to use my ten dollar bonus with the cash back every store I go in act like it's a sin they don't want to scan the c... See more

Rated 2 out of 5 stars

Was great at first. Processing was timely, amounts were consistent. I check the amount cash back at home before shopping. Now, that percent changes once I get to the store. Or, "max limit reac... See more

Rated 1 out of 5 stars

Started out alright, entered the location where I filled up, got a refund in hours ! Then they started screwing me, got the fuel, submitted my purchase, this company kept me waiting almost a week,then... See more

Rated 1 out of 5 stars

All my UPSIDE BALANCE DISAPPERED ONE MORNING. no way of talking to a live representative. Someone SUPPOSEDLY logged into my account withdrew funds . Customer Reprenrltative via email after 3 day... See more

Company details

  1. Cashback Provider
  2. Financial Institution
  3. Mobile Money Agent
  4. Money Transfer Service

Written by the company

Upside provides a marketing platform (similar to Facebook ads or Google AdWords) to retailers. Through the power of OpenBanking, we are helping our customers to effortlessly save money. The platform, in turn, enable retailers to reach new and infrequent customers, to hyper-personalise cashback offers.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

577 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Done with it

Done with it. I waited for days for a large purchase of .23 back a gallon for a fill up. Kept getting notifications that it was taking longer than usual to complete but give it a few more days. Low and behold, I check a couple of days later and find instead of MY MONEY added, it said EXPIRED. I did everything I was supposed to. They also messed up the search for gas stations in areas where I'm traveling. I liked it when it started now it's so jacked up I'm done.

19 August 2024
Unprompted review
Rated 2 out of 5 stars

Nope Only one Time was enough

Ok, so I'll begin with there wasn't really any Gas Station close to me but for $.61/ gallon I was willing to go out of my way..
The old adage "if it sounds to good to be True.."
Well, Yeah, they are supposed to reimburse $.24/gallon..
I wouldn't have made the Trip for that.. and I'm waiting to see if I get money..
But Yeah, Upside is going to get Deleted like a Bad Dates number..

31 August 2024
Unprompted review
Rated 1 out of 5 stars

I never got my money

I never got my money. It just disappeared and customer service is none existent. I feel like it's a waist of time a 2 to 3 hundred a month is a lie. That's what the comercial says.

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Fraudulent charge within minutes

After downloading the app. I put my credit card information into my wallet. Fifteen minutes later, I had a fraudulent charge for .10 at a Jersey Mike's in a different state. The charge was made though the Upside app. BEWARE!

25 August 2024
Unprompted review
Rated 1 out of 5 stars

Upside is one of the worst apps I have…

Upside is one of the worst apps I have used. There is only $.10 cents tops for each gallon. 12-15 gallons and so you have earned back a quarter. How does that lead up to the hundreds earned back that the commercial claimed. It doesn’t. It is not like the commercial. There isn’t money back for groceries often or a local place I use. Not worth it. If I could give no stars I would. It is free though. I have been using it for 2 years, maybe even 3.

25 August 2024
Unprompted review
Rated 1 out of 5 stars

This add is a mess !

This add is a mess !! They forever to give the cash back. My purchase been I processing for almost a month . Stay away from this upside

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Account got locked due to breach of…

Account got locked due to breach of contract. Unknowingly how I reached out. I was accused of having more than one account open. I only have one account the problem is on their end. I explained this to them but they refused to give the money that I earned on the app or try to resolve the problem in any way. They are a scam. Stay away.

18 August 2024
Unprompted review
Rated 1 out of 5 stars

What a joke

What a joke. I used the app four times. They delayed the processing and then marked my claims as expired. DONT DO IT!!!! Waste of time.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

How it works.

I got almost $30 back in two months. That would be about1/2 a tank in some states. I thought no most people don’t know how it works. I was notified about the balance, entered account details info and got money into account. Very pleased!

18 August 2024
Unprompted review
Rated 1 out of 5 stars

There is a time limit to cash out

There is a time limit to cash out, something of which I was unaware. Lost everything but 67 cents! This is a worthless scam. Even with the promised discounts you have to go to a station with higher prices than other stations where you don't have to use the app.

17 August 2024
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM -- STAY FAR AWAY FROM THIS APP!

STAY FAR AWAY FROM THIS APP!! They have a lot of false advertising on their app. They advertised $0.20 off per gallon on midgrade. I claimed the offer and submitted the receipt as per their instructions. I bought 15 gallons of gas and they gave me $0.15--in total! I wrote into their customer service and they refused to help. After quite a bit of back and forth, I tried and then realized that this was not going anywhere. If you have earned any monies, take it out quick and delete this app.

11 August 2024
Unprompted review
Rated 1 out of 5 stars

Scam

This is a joke ,first they involve you making you purchase gas in circle k maybe give you $80 and then your account disappear and you open some other ones your money stay forever on processing status (mine for over a year) and customer support never resolve your problem you save more in AMPM. Is better

15 August 2023
Unprompted review
Rated 1 out of 5 stars

This app is a scam been trying to…

This app is a scam been trying to contact customer support for the past three and a half weeks I had the app for over two and a half years went to cash out with $162 to a PayPal account and no one will contact me or email me back do not install this app it's a joke!!!!

9 August 2024
Unprompted review
Rated 1 out of 5 stars

You have to find a station them claim…

You have to find a station them claim your cash back amount and station. Then you pump. Then you have to tell the app you pumped then after over a month it says processing then expired. I reached out they need my bank statement. BS. it is way to much work for them to say you’re not getting any cash back. I used the app for over a month. I fill up every day. I got $5. Not worth the BS

8 August 2024
Unprompted review
Rated 1 out of 5 stars

No payment for 12 of the last 15 purchases

Upside hasn't paid me for 12 of the last 15 gas stops. It is a constant battle to check if I get paid, and then the purchase expires. It is so much hassle. There are big box stores with better prices. I'm done with Upside.

28 July 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Website is a scam the app we offer a certain amount but when you claim the amount, the app actually pays different and a lot of cases lesser RaceTrac Offered $.30 per gallon after I paid that app only gave me $.13

26 July 2024
Unprompted review

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