UPrinting Reviews 1,917

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products received, noting the excellent print quality and vibrant colors. Many appreciate the fast printing times and speedy delivery service, often receiving their orders earlier than expected. The ordering process is frequently described as easy and efficient, with many consumers highlighting the helpfulness of the staff and the overall smooth experience. However, some customers were not happy with specific product issues, such as banners not lining up correctly or requiring additional weights to stand securely. A few people also mentioned that certain products, like stickers, did not adhere well or that business cards felt thinner than expected. There were also occasional concerns about packaging, with some items arriving loose or damaged.

What people talk about most

Product

Consumers generally express satisfaction with the product quality. Many reviewers praise the high quality of... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of printing,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and timely... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience. At first, I had doubts because the price was much cheaper than other invitation card places, but then I decided to give it a try, and it was the best decision I’ve made. The... See more

Company replied

Rated 5 out of 5 stars

I REALLY like this company. I bought several 4x6 banners and I was easily able to design them myself. The company didn't necessarily know it, but I ordered 2 of them late... wanted them before Easter... See more

Company replied

Rated 5 out of 5 stars

I needed new BBQ sauce labels for my rebranded meal service. On this site I was able to create my own and order pretty quick, and I ended up with high quality labels at an acceptable price-and they ar... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be more impressed with these booklets. From the moment I opened the package, the quality stood out immediately—the colours are rich, vibrant, and beautifully balanced, and the dimensions... See more

Company replied


Company details

  1. Print Shop
  2. Custom Label Printer
  3. Invitation Printing Service
  4. Photo Printing Service
  5. Prints and Signs Store

Written by the company

UPrinting is your trusted online and local print shop offering fast, dependable printing services for businesses, creatives, and anyone who needs quick, high-quality prints. Whether you require business cards, posters, flyers, postcards, bookmarks, or stickers, you can find us at our Santa Monica and Van Nuys locations for same-day printing. We make it easy to get the prints you need when you need them. Our team is here to help with quotes, file checks, and the right print options. UPrinting makes custom printing simple, reliable, and stress-free.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very low quality card

Very low quality card. It was really thin like paper

8 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

We’re really sorry to hear the cards didn’t meet your expectations—that’s definitely not the experience we want for you. We understand how disappointing it can be when the material feels thinner than expected.

We do offer a variety of stock options, as well as standard business cards available on our website that may better suit your needs. We’d be happy to help guide you toward an option that fits what you’re looking for on your next order.

Please feel free to reach out if you’d like recommendations—we’re here to help! -Customer Care

Rated 1 out of 5 stars

Extremely poor customer service

Extremely poor customer service. Accountability and customer satisfaction are not the pillars of this company. After receiving four separate emails telling me my already-late order had finally been delivered, I confirmed that I had not in fact received the order. I then spent 45 minutes with customer support only to learn that the shipment had been damaged in transit. I received no outreach from UPrinting. No discount for the substantial delay (I was repeatedly told it wasn't their fault). And no apology. If I hadn't reached out and spent 45 minutes with a customer service rep, I can't help but wonder if UPrinting would even bother to reship.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Recommend this Company, Great Products

I REALLY like this company. I bought several 4x6 banners and I was easily able to design them myself. The company didn't necessarily know it, but I ordered 2 of them late... wanted them before Easter and it came 2 days earlier than expected! Not only is the quality of the actual product really good, but the picture quality on the banner was really good too. I will continue to use them and definitely recommend them. The price is also very good.

1 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for your fantastic feedback! We're thrilled to hear you loved the banners and that they arrived early for Easter. Your recommendation means a lot to us, and we look forward to serving you again in the future. -Customer Care

Rated 5 out of 5 stars

The service and end product was…

The service and end product was wonderful.

7 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Brad! We're thrilled to hear you enjoyed our service and the final product. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Canvas prints look great as always

Canvas prints look great as always! So glad I found Uprinting. I am now able to offer canvas prints at an affordable price to my customers.

1 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Paul! We're thrilled to hear that you love the canvas prints and that we could help you provide great value to your customers. Your satisfaction means everything to us! -Customer Care

Rated 5 out of 5 stars

Very speedy and well done.

Very speedy and well done.

7 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Janet! We're thrilled to hear you were pleased with our speedy service and quality. Your satisfaction is our priority, and we appreciate your kind words! -Customer Care

Rated 5 out of 5 stars

Always quick and inexpensive.

3 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thanks for the great feedback, Danielle! We're thrilled to hear you appreciate our quick and affordable services. Your satisfaction is our priority, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great Service

Super impressed - proof arrived quickly, the order shipped fast, and it even showed up 3 days earlier than expected. The stickers look amazing!

7 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, LouAnn! We're thrilled to hear that you loved the stickers and appreciated our quick turnaround. Your satisfaction is our priority, and we look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Product looks great

Product looks great.
Came on time. Price was ideal!

7 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Corinne! We're thrilled to hear you loved the product and that it arrived on time at a great price. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

this is awesome great price and amazing…

this is awesome great price and amazing quality i am a going to be a return customer

7 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Miguel! We're thrilled to hear you loved the quality and pricing. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Reliable source with quality printing

Reliable source with quality printing

6 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Sam! We're thrilled to hear you had a great experience with our reliable service and quality printing. Your support means a lot to us! -Customer Care

Rated 5 out of 5 stars

Great service

Great service, fast delivery, fair prices, excellent quality.

7 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for the fantastic feedback, Sol! We're thrilled to hear you enjoyed our service and quality. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Great service

Great service, fast and reliable products

Will always use this vendor for my clients and I political handouts

7 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for your fantastic feedback, Juan! We're thrilled to hear you enjoyed our service and found our products reliable. We appreciate your loyalty and look forward to supporting your future projects! -Customer Care

Rated 5 out of 5 stars

Water activated tape

I ordered the water activated tape with my logo printed on it and I love it. I got so many compliments on my packaging with it.

12 March 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Denise! We're thrilled to hear you love the water-activated tape and that it's making a positive impression on your packaging. Your satisfaction means the world to us! -Customer Care

Rated 5 out of 5 stars

satisfied customer.

Was disappointed that I could not custom design the back of the postcard. Otherwise an excellent experience.

4 March 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you for your feedback, Darrin! We're thrilled to hear you had an excellent experience. We appreciate your input regarding postcard customization and will take it into consideration for future improvements. Your satisfaction is important to us! -Customer Care

Rated 5 out of 5 stars

My goodness they are perfect

My goodness, it is PERFECT!!! PERFECT!!! I was pleasantly surprised, though I knew the banners would look great, at how perfect they are!!! Thank you for such perfect printing, as well as rushed delivery!!

6 April 2026
Unprompted review
UPrinting logo

Reply from UPrinting

Thank you, Jeanne! We’re thrilled to hear you loved the banners and appreciated the speedy delivery. Your satisfaction is our priority, and it's great to know we met your expectations! Looking forward to serving you again. -Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look