Up Norway Reviews 84

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I knew nothing about Up Norway when I ended up booking with them - it was the best decision I ever made! They made our trip an amazing success and their trip plan on my cell phone was extremely effic... See more

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Rated 5 out of 5 stars

We collaborated with Up Norway to create a month long trip to (mostly) northern Norway focused on the northern lights. In a nutshell, it was spectacular. Beauty during the days and nights with no... See more

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Rated 5 out of 5 stars

We used Up Norway to help plan a special trip to Norway for our 10 year anniversary, to spend time in the Lofoten Islands. The trip was spectacular and their communication was wonderful. Every piece f... See more

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Rated 5 out of 5 stars

Torunn from Up Norway planned a dream journey for us on the occasion of our 25th wedding anniversary! Except for the Northern Lights that didn't show up, all our dreams came true and more! Snowmob... See more

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Company details

  1. Travel Agency

Written by the company

We are a travel curator aiming to use the perfect combination of tech and human touch to create ‘best-ever’ experiences for travellers who seek sustainable luxury experiences in Norway and the Nordic countries. What makes our journeys truly special is our team of passionate insiders who are experts in understanding travelers' interests and preferences, who know Norway and the Nordics inside out, our network of professional partners, and a shared common desire to create memorable experiences for likeminded; those who value quality, authenticity and sustainability. We are proud to be a BCorp, and an acknowledged Condé Nast Top Travel Specialist.


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4.9

Excellent

TrustScore 5 out of 5

84 reviews

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Rated 5 out of 5 stars

Up Norway....Outstanding!

The staff at Up Norway listened to our interests and crafted a wonderful 3-week tour for us. The "My Trip" app made travel simple, with all our tickets and reservation information in one place. During the trip the staff were very responsive to our questions and did a terrific job re-booking our flights back to Oslo after the original flight was canceled due to fog. We are seasoned travelers and have to say that this company is one of the best we've traveled with. They are first class - we can't recommend them enough!

8 July 2023
Unprompted review
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Reply from Up Norway

Dear John, thank you so much for taking the time to review us here in public. I truly appreciate your comments, and feel happy you were satisfied despite the somewhat stressful end to the trip. We'd love to welcome you back at a later occasion. All the best from Karin, Torunn & the entire team!

Rated 5 out of 5 stars

I had a truly wonderful 12 day journey…

I had a truly wonderful 12 day journey through Norway. UpNorway curated an amazing trip from start to finish. Travel was easy, reservations were made without issue. Each stop was a totally new, wonderful experience. I recommend them without reservation and will suggest them to everyone I know traveling to Norway.

4 July 2023
Unprompted review
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Reply from Up Norway

Dear Casi, thank you for taking the time to share your feedback here. This means a lot to us, and helps us attract more wonderful travelers such as yourself! Thank you for choosing Up Norway, and welcome back. Torunn & the team

Rated 5 out of 5 stars

Journey to the Arctic

Our holiday was very well planned and seamless in execution. In my opinion this was the ideal way to see the beautiful country of Norway enjoying the landscape and some adventure activities. The trip itinerary was catered to our needs and the app was very useful with all its information and links. All we had to do was follow it and turn up. Mari was available through chat if we had any queries. All in all travelling with Up Norway was the best decision we made. I highly recommend them for a dream journey to Norway.

25 March 2023
Unprompted review
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Reply from Up Norway

Thank you so much for taking the time to share your feedback from you Up Norway journey here. We'd love to welcome you back in the future. Torunn & the Up Norway team

Rated 5 out of 5 stars

We spent a week in the finnmark

We spent a week in the finnmark. It was a surprise for my wife and it was the best trip she has ever made. Upnorway was here to help at each unpredictable disturbance. I trusted them to take care of the activities and the places we stayed and it was just amazing. We have new passions now and want to live there…permanently if we may.

4 March 2023
Unprompted review
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Reply from Up Norway

Dear Rudy, thank you so much for taking the time to share pictures, videoes and your feedback with us. It was a pleasure having you as our guest. Do come back to visit or stay! Regardless; welcome back. Torunn & team

Rated 5 out of 5 stars

Experience of a lifetime

I first contacted Up Norway through 62 nord and since the first time I was in interatctiom with them to plan my trip to Norway at least 4 months ahead of my actual visit and they created a customized itinerary for me. They listened to my idea of what I was looking for and then created an itinerary far beyond what I could have imagined or planned on my own. We explored the fjords, hiked, boated, and visited museums. Everything was planned to the last letter and it was like clockwork with no surprises popping up. The app ( trip plans) where they shared my itinerary was amazingly helpful as never did I feel to contact anybody personally to eat any issues resolved for me. At Hustadvika there was a slight issue with dinner one night and with just one message the Goyal manager cooked a special meq for us and also served us a bottle of sparkling wine as compensation for the delay. This was only possible because of UP NORWAY. I am so glad I used Up Norway for this trip. I have already referred them to all my friends.

25 September 2022
Unprompted review
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Reply from Up Norway

Dear Ravinesh, thank you so much for sharing this feedback with us. We are thrilled you enjoyed your journey and found so much value in our services. I really enjoyed collaborating with you, and we look forward to welcoming your friends Up here! Pauline & the Up Norway team

Rated 5 out of 5 stars

Up Norway! ...... until next time

Up Norway!
The ultimate in professional planning and executing a personalised trip though Norway, custom fit to your activities, places of interest and locations, for whatever timescale you require.

The team is superb, from start to finish. We planned our trip five times, delayed by the pandemic, yet the Up Norway team communicated with us every step of the way until we were able to finally experience some of what Norway has to offer.

One of the most important aspects of a holiday like this, is the ability to have a stress free time. The team know how to achieve this. The itinerary was perfect for our wishes. The transportation was effortless and the offline use of the app allowed us to stay on course without any fuss, relaxing as we went, with the time we required at each venue.

The information given in advance was accurate. The trip involved excellent food in superb hotels with impeccable planning. This allowed us to see Norway and what it has to offer - not worrying about the next meal, the quality of hotel or where the next transport was.

If you wish to have your time in Norway maximised but not rushed; if you would like to experience the country without the hassle, then the team at Up Norway is the place to go.

Thank you Henriette and team. Until next time........ !!

19 September 2022
Unprompted review
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Reply from Up Norway

Dear Chris, what a review!!! Thank you so much for sharing this awesome feedback which I have shared with the entire team. We can't thank you enough for sticking with us through the pandemic. Reading your feedback makes the repeated moving of journey after journey again and again so much worth it. Thank you so much for taking the time to share this. This surely makes us motivated to continue to strive to make best ever experiences for our travellers. Until next time........ !! Torunn & the Up Norway team

Rated 5 out of 5 stars

Up Norway is a first-class organization…

Up Norway is a first-class organization with great ability to create a customized vacation/holiday to Norway. They listened to my family's interest and developed the itinerary far beyond what I could have done on my own. We explored the fjords, sea kayaked above the artic circle, hiked, boated, and visited museums. Stayed on Manshausen Island. Probably the most unique, beautiful, 5 star, and
relaxing places on earth. Never would have known of this resort/island if not for Up Norway. Also, this trip was scheduled and paid for March of 2020 to depart April 2020. COVID hit. Up Norway proactively kept me informed of travel during the 2 years. When travel opened up, they rebooked the trip and modified to make even better than the first plan. I have traveled to Europe and Australia 20+ times. Most I have scheduled on my own. I am so glad I used Up Norway for this trip. When returning to Norway, I'll use Up Norway again.

9 September 2022
Unprompted review
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Reply from Up Norway

Dear John, what a way to start our Monday morning! Thank you so much for believing in us through COVID, and for sharing this meaningful feedback with us. The last two years have been rough, and it is feedback like this that makes what we do all woth it. Welcome back to Norway for a new adventure. Until then, we wish you all the very best. Torunn & the Up Norway team

Rated 5 out of 5 stars

Adventure of a lifetime

We spent a month in Norway from late August to the end of September in 2022. We had a rough idea of the regions we wanted to explore (South, Western Fjords, Lofoten, various national parks) with a bias towards smaller villages off the beaten track with access to hiking trails given our love for Mother Nature. UpNorway did an exceptional job developing a customized itinerary that leveraged their deep knowledge of Norway while meeting our needs and budget. They made great suggestions on hiking trails, saunas and places to check out. Their choices of small hotels was exquisite - Stanagrad (Hardanger), Beste Bakke (Hafslo), Knutholmen (Kalvag), Skabu mountain lodge (Skabu) and Havlikka lodge (Leknes, Lofoten). Our hosts were attentive, the food was exceptional and we truly had a once in a lifetime experience. If you want to make the most out of your trip to Norway we would highly recommend working with the team at UpNorway.

24 August 2022
Unprompted review
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Reply from Up Norway

Dear Anik, thank you so much for sharing your feedback with us through email and in public. We truly appreciate your thoughtful words, and you encourage and motivate us to continue to deliver Norway to our travellers at the very highest level. Welcome back to explore more of our country with us, perhaps in a new season. All the best from Torunn & the team

Rated 5 out of 5 stars

We travelled with Up Norway in August 22

We travelled with Up Norway, and even if our trip was postponed for two years, we felt like upgraded the whole time, during the two years (better and better program) and on the spot !
The kids and myself saw amazing places, tried new activities and sports, slept in great spots, without them, we wouldn't have lived those experiences ! On all possible question, they were in stand by to answer it right away, via chat, we really couldn't get lost, they were following us in a great way-)
Thanks again for all the memories you gave us and Norway is GREAT (with Up Norway !!) !!

17 August 2022
Unprompted review
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Reply from Up Norway

Hello Odile, thank you so much for taking the time to share your feedback here. We truly appreciate it, and we thank you for your patience to stick in there for two years and believe in us! Thank you for travelling Up Norway, and welcome back! Torunn & the team

Rated 5 out of 5 stars

Flawless, Personalized Travel in Norway

We are a couple from the United States who recently returned from visiting Scandinavia for almost 5 weeks. We were lucky enough to work with Torunn and her outstanding team at Up Norway to plan the 2-week Norwegian portion of our trip. They truly know Norway and love sharing its unique beauty, geography, culture, history, and people with travelers. Even though we were vacationing during high season we wanted to try to avoid densely populated tourist centers. Torunn and the Up Norway team were able to identify places and experiences that were off-the-beaten path, which we might never have found on our own. We were very impressed with the effort they took to understand our interests and travel needs, make excellent recommendations, then curate a customized itinerary accordingly. Up Norway also works with an array of local partners and operators, all of whom provide excellent service and good value. Not only did Up Norway book wonderful hotels and restaurants but also car rentals, domestic flights, museums, private guides, and outdoor experiences like hiking, cycling, kayaking, and fjord cruises. We were also very impressed with the degree of organization and follow through at Up Norway. There was not one glitch in any of the arrangements and they provide clear, useful information and booking confirmations in their user-friendly mobile app. Thanks to Up Norway this proved to be one of our most enjoyable and stress-free vacations. We have wonderful memories of our richly varied experiences in Norway and have already recommended Up Norway to our friends and family. If you’re looking for flawless, personalized travel planning in Norway, we can’t think of a better way to go!

1 August 2022
Unprompted review
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Reply from Up Norway

Again - thank you so much for taking the time to share your feedback! Torunn & team

Rated 5 out of 5 stars

Up Norway provided everything we needed. …

Up Norway provided us with a most memorable trip. Their thoughtful and precise preparation of our itinerary and linking of tickets made an ambitious touring schedule doable and enjoyable. We experienced Norway from Oslo to Bodo with unique and delightful lodging and dining experiences along the way. Our favorite experiences were using the trains and standard fjord boats and express boats to move from place to place, sharing the transportation with Norwegians going about their daily lives.
The app presented everything we needed on our smartphone and provided a ready reference to anticipate next steps.
We found the hosts at our hotels and lodgings to be engaging and very welcoming. The food quality throughout the trip was excellent and the choices varied.
This was an outstanding way to get a broad and deep exposure to an amazing country with experiences tailored to our interests, specifically art, architecture, and the distilling industry. We are already recommending Up Norway to our avid traveling friends.

4 July 2022
Unprompted review
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Reply from Up Norway

Dear David, thank you for that wonderful feedback - this has been shared out loud with the entire team and we are all happy that you enjoyed the trip we prepared for you! Welcome back in a new season. Torunn & the Up Norway team

Rated 5 out of 5 stars

Norway Birding - Hiking Adventure

We recently returned from a 2 week trip in Norway. We are serious birders and explored a number of regions. UpNorway did the planning for our trip.

It was wonderful. The group excels in service (we had a few glitches in the trip) and was easily reachable when those few things went wrong. Their choices of places to stay were a perfect match for us.

While we met 2 very friendly guides, I wished we could have connected with guides who were / are true birders. Our birding discoveries were self-driven as a result. European birders are very willing to help but having someone with true 'inside knowhow' adds to the experience.

I cannot say enough positive though about the trip. We went into it 'blind', not really having the basis of assessment as to what we were signing up for. Every place we stayed was perfect - allowing magnificent hiking and outdoor experiences.

While I would refine the trip some on my next visit I would unhesitatingly use UpNorway again for my travel plans.

23 June 2022
Unprompted review
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Reply from Up Norway

Dear Michael, thank you so much for taking the time to share your feedback! It was a pleasure having you as our guests, and we look forward to your next visit! Kind regards from Liv & the Up Norway team.

Rated 5 out of 5 stars

Splendid Trip with UpNorway

We planned our trip in August 2019 and the trip materialized only in May 2022 because of Covid. Throughout this time, Torunn stayed in touch with us and rescheduled everything at least 4 times.

Our trip was absolutely WONDERFUL! Thank you so much for arranging it, Torunn, Henriette, and Karin. Everything was extremely well thought out and arranged, starting with the transfer on our arrival and ending with the last day, when all the transfers from car to bus, to boat to trains worked seamlessly. We also could take the Covid test at the airport through Dr. Dropin and the last night at the hotel worked great.

Most remarkable was the dinner at Altona because we did not expect to have the restaurant open only for the four of us with a service and food that stood out as one the best we ever had. The hotels were all stylish, elegant, and comfortable. All breakfasts were excellent with gourmet food and a vast selection of smoked fish and caviar. We also liked our stay on the Hurtigruten. Probably the most special day of all was May 17 when we experienced the joy and festival atmosphere on Norway's Constitution Day. We shared in the joy of the day admiring all the beautiful children in the parade and the stupendous costumes worn to signify the different regions in Norway. The fact that we met Torunn was so special!

2 June 2022
Unprompted review
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Reply from Up Norway

Thank you so much, Diana, for those kind words. It has been a pleasure getting to know you a little over these years. Thank you for hanging in there and trusting us! Welcome back. Torunn & team

Rated 5 out of 5 stars

An outstanding experience despite Covid

I have had an exceptionally good experience working with UpNorway and especially the help of Torunn.

I used their services to set up a family trip to Norway in celebration of our wedding anniversary scheduled for June 2021. Unfortunately, Covid made the trip impossible for a group of 15 Americans trying to visit Norway, but UpNorway agreed to reschedule the same trip for June 2022.

Then, at the last minute, health problems intervened and we had to cancel the trip completely. Throughout all these changes and the final cancellation process, Torunn was able to make a wide variety of changes to trip details while providing excellent suggestions and solutions to our problems.

Although our family has not yet been able to visit Norway, I have found Torunn and UpNorway to be extremely helpful, reliable, and supportive under very trying circumstances. The service has been consistently professional and completely satisfactory -- some day I hope to make the trip and meet these good folks.

11 May 2022
Unprompted review
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Reply from Up Norway

Dear Bill, thank you so much for sharing this kind and generous review. We are truly sorry we have not been able to welcome you and your family here, but trust and hope we will get to do so in the not so far future. Norway is waiting for you and so is the Up Norway team and our partners! Torunn

Rated 3 out of 5 stars

Thanks to Up Norway for a brilliant…

Thanks to Up Norway for a brilliant trip to Finnmark.

29 April 2022
Unprompted review
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Reply from Up Norway

Hi, Yenna. We love to write our guests a personalised response, however, we cannot find a 'Yenna' on our guestlist. Could you please give us some more information about when you travelled with us? Kind regards, Liv & the Up Norway Team

Rated 5 out of 5 stars

Top Vaccations in Norway & Lofoten Islands

Norway & Lofoten Islands are incredible: Nature is so powerful and landscape breath-taking. There is no doubt about it but there was something more in this trip.
First, the way Up Norway Team (in particular Henriette) responded the inquiry with good reactivity, trying to understand our expectations, presented a detailed trip and then summarized everything in a nice application with useful links.
Then we have to say that Up Norway managed to set-up a work environment with very good Teams/Partners who really add magical spirit in the experiences! In fact all the people we meet (entire Hattvika Team), Guide from Lofoten_eriders for the Hike & Team at XXLofoten for RIB Safari & Northern Lights excursion) truly bring added values with their kindness, lot of attention and advices, always trying to match our expectations and to accommodate weather changes to benefit a very good experiences. All of them are hearted people showing this lovely place on an even better good angle.
We really enjoyed as well the meals at both restaurants of Hattvika & Svinøya Rorbuer.
We can only recommend other to contact Up Norway to organize incredible vacations in Norway !
Thank you again !
Pauline & Guillaume

4 April 2022
Unprompted review
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Reply from Up Norway

Dear Pauline & Guillaume, you bring many smiles on our faces - thank you so much for this amazing feedback to our extended team! We would love to welcome you back! Kindest regards from Torunn & the Up Norway Team

Rated 5 out of 5 stars

The best holiday of my life

Pauline and Karin from Up Norway helped me plan the best holiday of my life and I cannot be more grateful for this. I discovered an incredible country, remarkable people and all the activities designed for me created the perfect picture. Nature was also on my side, it snowed almost every day and the husky and reindeer sledding looked like pages from a fairytale. It was cloudy every night which made it impossible to see the Northern lights but on my last night in Alta the clouds moved away and I was able to see them with naked eye not far from the city centre. The best way to end an amazing holiday. 
I already miss the generous people with their incredible stories, the landscape and of course, the food. I will definitely come back with more adventures. Thank you Up Norway for making everything possible for me.

31 March 2022
Unprompted review
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Reply from Up Norway

Dear Mihaela, thank you so much for sharing your feedback and for the generous words. We would love to be able to welcome you back to travel in Norway with us in the future. The best of regards from the Up Norway Team!

Rated 5 out of 5 stars

Spenning the weekend at Unstad Arctic…

Spending the weekend at Unstad Arctic Surf was amazing! Thank you Torunn and team for making it happen! It was truly awesome! Already looking forward to book my next trip with you guys! Hang loose 🤟🏻

15 February 2022
Unprompted review
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Reply from Up Norway

Tusen takk for flott tilbakemelding, Carina. Vi gleder oss til å sende dere på neste tur! Velkommen, Torunn & team

Rated 2 out of 5 stars

Great experience with an overpriced service

We traveled to Norway Dec, 17 to Jan 3, 2022. Main part of our journey was Tromso and Lyngen Alps. Up Norway had arranged everything for us. It was well organised. The whole experience was great, and whale safari, aurora lights and dog sledging were the highlights. BUT, a big "but": the price we paid was extremely high. At least 50% more than the sum of the individual prices of hotels, transfers, dinners and activities. Meaning that Up Norway's fee was over 5000 Euros. I tried to contact them and get some details about the pricing structure, but their associate told me that their partners pricing is confidential. Which of course anyone can find on the internet, so I do not really understand any reason for "confidentiality". I realize that any travel agency is not working for free, but I could not imagine such an overprice. In order to avoid any mistake I sent to their associate the list with all our activities and their price, but she still refused to become specific. It's a pity, because their service was good, but I'd suggest to search for an alternative.

19 January 2022
Unprompted review
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Reply from Up Norway

Dear Aristotelis,

We work incredibly hard to bring you to the heart of Norway!

When you travel with us, the prices for accommodation, travel, activities, etc. are generally the same as if you were to make your own bookings. However, the total price includes a service fee to cover all the care and expertise our team puts into your vacation: all the travel planning and booking, as well as access to unique experiences and exclusive locations that are not available to the average traveler. Inspired by Shorefast’s Economic Nutrition Model developed for Fogo Island, we have broken down how your money is distributed through our value chain when you pay for an Up Norway journey - see more here: https://upnorway.com/up/economic-nutrition

When you book with us you buy a tailored journey, and we do not itemize the cost of every activity, accommodation, transportation, meal experience nor any other item or service we include in that journey. This is partly in respect to the private contracts we have with our partners. We have tried to explain that several of the prices you have sent us do not represent the actual prices we have paid to our partners for the services included in your journey. We do understand that some prices in Norway might seem high due to different tax systems and a higher cost of living than in most other countries. We are however reviewing how we can learn from your feedback and look at how we can become even more transparent.

Most of all, we are glad to read that you had a well-organised journey and that you enjoyed your upgraded accommodations, guided activities, dog sledding, whales and aurora! A true bucket list holiday, we hope.

Thank you and welcome back,

Torunn & The Up Norway Team

Rated 5 out of 5 stars

In the Lap of the Gods

Grateful to Up-Norway for having made such an incredibile adventure to become reality in such a short time. We needed to schedule a trip in Norway with so much things we wanted to do that apparently was impossible, and in few days up-Norway has made a suitable stunning tailored trip, based exactly on what we would like to do in the best possible way. Hiking on the fjords, kayaking in rivers and the North Sea, trail whales and puffins, sleeping in remote beautiful lighthouses, see the most intriguing architectures into northern forests and coasts, taste the best Norvegian food, fishing on a ancient boat, driving through the most spectacular scenic routes, climbing uninhabited islands, sleeping in domes under the sky and swimming between kelp forests.
That’s only a teaser of what we experienced in a bit more than a couple of weeks, and all thanks to the perfect organization of Up-Norway which made this dream coming true.
We are looking forward to come back to Norway soon !!!

28 August 2021
Unprompted review
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Reply from Up Norway

Dear Matteo, thank you so much for taking the time to share your feedback. It was a pleasure having you here as our guests, and we look forward to the opportunity to welcome you back once again! All the best from Torunn & the Up Norway team

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