Overall great experience. But found when I tapped on something it took me back to do something twice I can't remember exactly what it was? Some sort of required information.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I broke my arm and my husband works away so I couldn't get to my doc appointments. Up Doc is perfectly available at my fingertips without having to travel to a doctor. User friendly, quick and pr... See more
I came down with a nasty throat infection and needed a doctor's certificate for my work, so I used Updoc and it was so much better than having to go out to the doctor! The whole process was quick and... See more
I would not have been able to see a local Doctor so quickly. It also takes some pressure off local doctors. The only thing I had difficulty with was that I did not have to supply my Medicare number... See more
Company details
- Community Health Centre
- Local Medical Service
- Medical Center
- Medical Certificate Service
- Medical Clinic
- Medical Technology Manufacturer
Written by the company
Convenient and accessible healthcare Join 100,000+ Aussies making life easy by consulting with an Aussie Practitioner online today.
Contact info
327-329 Pitt St, 2000, Sydney, Australia
- contact@updoc.com.au
- updoc.com.au
4.4
Excellent
5K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keeping patients safe during flue episodes
No stress driving
Enough time to rest
Keep myself warm
Application of infection control
I felt empowered and supported whilst having therapy at home
Coughing and sneezing is not good especially amongst other people so the up doc provides privacy and cofidetiality
12 May 2026
Unprompted review
Very professional response to urgent…
Very professional response to urgent problem and relief for UTI
14 May 2026
Unprompted review
Quick service
Quick service. Easy to use app and the convenience of not having to book an appointment and go in person. Good follow up recommendations.
14 May 2026
Unprompted review
So easy to use and a quick certificate
14 May 2026
Unprompted review
Easy to use and practical approach to…
Easy to use and practical approach to medical consultation and certificate.
12 May 2026
Unprompted review
Excellent and well informed doctor
Excellent and well informed doctor, she was so helpful and provided me with everything I needed as well as additional recommendations. She was brilliant.
12 May 2026
Unprompted review
Very prompt and beat waiting 2 weeks to…
Very prompt and beat waiting 2 weeks to see a DR
12 May 2026
Unprompted review
It was very easy and convienient…
It was very easy and convienient however the amount of emails and messages I receive is a bit too much I think
14 May 2026
Unprompted review
Quick response and excellent care
Quick response and excellent care. Doctor was able to prescribe an additional medication to what I needed, helping greatly with my recovery.
5 May 2026
Unprompted review
It's very easy and simple to use
It's very easy and simple to use. Response time is quick. Great for getting sick or carers certificates.
8 May 2026
Unprompted review
Extremely quick response
Extremely quick response, good advice, well priced and incredibly convenient
11 May 2026
Unprompted review
As a full-time working mum, This Works!!
As a full-time working mum, I simply don’t have the flexibility to take time off work just to sit in a doctor’s surgery for a repeat prescription. Updoc provides a genuinely valuable and much-needed service. The process was quick, easy, and convenient to use, and I loved being able to choose a time window for the consultation call.
This model really works — no more needing to take half a day’s leave just to see a doctor. The Updoc consultant calls you, making the whole experience far more manageable for busy people. I would absolutely recommend this service.
1 May 2026
Unprompted review
Not having to wait weeks.to get in and…
Not having to wait weeks.to get in and see a doctor. Response time is great
12 May 2026
Unprompted review
So speedy and convenient
So speedy and convenient. Less than 1 hour wait. Great price, I was able to get medical advise on a Sunday when my doctor was closed and next available appointment if I booked with them was 5 days time.
I will use again if needed.
10 May 2026
Unprompted review
User experience
Quick prompt phone call. Listened to symptoms with a quick diagnosis and treatment plan.
9 May 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.