UPDF Reviews 

719
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable pricing and valuable lifetime license options that easily save money compared to expensive subscription alternatives. People also love the clean user interface and cross-platform flexibility, which make organizing, reading, and editing documents fast and efficient across multiple devices. Users emphasize that the application handles everyday tasks smoothly without feeling bloated or complicated. However, some reviewers were not happy with unexpected login hurdles and specific functional glitches encountered during daily use. A few users also mentioned difficulties when trying to secure a refund or dealing with software that did not meet expectations.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting clean interfaces, quick performance, and... See more

Product

Reviewers highlight positive aspects of product, describing it as an amazing and dependable alternative to... See more

Application

Users describe ambiguous interactions with application, while many reviewers praise it as a great, must-have... See more

Website

Customers had mixed experiences with the website, as many reviewers praised the clean, intuitive interface... See more

Price

Reviewers mention positive feedback about price, emphasizing that the affordable software is a great, cheaper... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have almost completely transitioned from Adobe PDF to UPDF on most of my devices! It has saved me hundreds of dollars from my subscription to Adobe Pro and still allows me almost all the same featur... See more

Company replied

Rated 4 out of 5 stars

Easy to use; fantastic option for those switching over from Acrobat 2020. For the Enterprise version, I would like UPDF to consider allowing two desktops (one in office and one mobile) to be utilized... See more

Company replied

Rated 4 out of 5 stars

I have been using UPDF Pro Perpetual since version 1.8, and now with version 2.0.9 I’ve seen significant improvements across the board. Back in the 1.x versions, the main issue I encounter... See more

Company replied

Rated 4 out of 5 stars

A great PDF reader and editor. It has all the essential and important functions for a PDF reader and editor. Completely competitive with other solutions on the market.

Company replied


Company details

  1. Software Company
  2. also in
  3. Cloud Storage Service
  4. Computer Accessories Store
  5. Institute of Technology

Written by the company

UPDF is the star product from Superace Software Technology Co., Ltd. As an all-in-one PDF editor, UPDF helps you read, annotate, edit, convert, OCR, protect, and organize PDF documents. With extensive PDF editing tools, you can add or edit text, images, links, watermarks, backgrounds, headers, and footers. UPDF provides more than 13 annotations tools to help you highlight, underline, and add sticky notes, stamps, shapes, text boxes, stickers, etc. to your PDF documents. UPDF is also the best PDF converter. It converts PDF to Word, Excel, PPT, Image, Text, RTF, HTML, XML, PDF/A, etc. with consistent formatting. The advanced OCR text recognition fearure is built in UPDF with 38 language support. UPDF is compatible with Windows, Mac, iOS, and Android. With one account, you can access all the features across all platforms. It helps millions of personal users and businesses improve document productivity.


Contact info

3.9

Great

TrustScore 4 out of 5

719 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(719)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

I am delighted with my recent perpetual…

I am delighted with my recent perpetual licence for this application. Although I had previously used Adobe, this application runs well, exports documents accurately, and does everything I was using Adobe for, albeit significantly cheaper.

31 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 1 out of 5 stars

HARD TO USE AND NOT HELFUL FOR MY JOB.I…

HARD TO USE AND NOT HELFUL FOR MY JOB.I WANT UNSUBSCRIBE BUT I CANT FIND THE SETTING.ITS HARD FOR ME.PLS REFUND MY MONEY.TQ

28 October 2024
Unprompted review
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Reply from UPDF

Hi!
We appreciate your honest feedback!
In the development process of UPDF, we have always been committed to making the tools simpler and more convenient for users to use. In this process, we have had to make a choice, some of which are understood by users, while others are not. However, we are very grateful that you have let us know your thoughts and suggestions.
If you wish to cancel your subscription or have any other questions, you can contact our support staff: support@superace.com. We would be happy to find the problem and help you solve it!

Rated 5 out of 5 stars

Easy and fast

I've been using UPDF for a couple of weeks now, and it runs a LOT faster on my computer than Acrobat ever has. Documents are quick to open and to start manipulating, and it's much cheaper than Adobe too.

26 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

Great program

Great program, it makes editing PDF files very easy, but you can still work very professionally with this software. Especially as a freelancer or as a student, as the integration with MS Office works great (Word and Excel to PDF).
I'd be happy to use it again!

25 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 1 out of 5 stars

I was delighted to buy this product…

I was delighted to buy this product because they advertised that I could install it on all my devices and it would do everything I needed. However, after I tried to install it on my four pcs and three macs, they said I could only have 3 installations (may be four? -- at any rate, fewer than I needed). OK. I absorbed that disappointment.

Then every time I used the app, it wanted me to log in and it wanted to update, annoyingly frequently. I contacted them a few times about problems, and did get answers.

One feature that I really needed to work, and which is not the least bit controversial, is that I needed to be able to drag a selection rectangle for copying from a pdf. Nope, that isn't possible. So I couldn't copy a table that's 2cm tall and 10cm wide, no matter what. Their default copy box should be all anyone needs. When I asked them to fix this, they said that it wasn't important enough to put onto their bug list.

So I reluctantly returned to Acrobat Reader.

Your response below doesn't say that I can run my license on four PCs or three PCs and a Mac. It says two PCs and two mobiles, not FOUR devices of my choice!

I need to be able to copy a table as an image, SHAPED LIKE THE TABLE I NEED TO COPY, NOT shaped like a full page or the one shape that the developer assumed would be good for everything! My copied table will be inserted between paragraphs of my own text. Should my text say something like, "please see the fourth table in the imag3e below and ignore the other stuff that my tool was unable to eliminate." ? That isn't acceptable in any professional setting.

If a tool has to be babied, is too rigid to allow your use cases, too slow to be used for reference work, and can't do the ordinary jobs that similar tools can do, maybe it would be a disservice to others to recommend it.

16 November 2023
Unprompted review
UPDF logo

Reply from UPDF

We sincerely apologize for the unpleasant experience you've encountered.

Regarding your first issue, please note that one account can be used on up to four devices: two desktops (either one Windows and one Mac, two Windows, or two Macs) and two mobile devices (one iOS and one Android, or two of either).

For your second concern, it seems you may have forgotten to click the "Remember Me" button. We continuously work to improve our product, and if you prefer not to update it, you can simply cancel the update.

As for your third issue, our platform offers functionalities for copying and editing. You can also use the built-in screenshot feature available on your system.

To better assist you, please send us detailed information about the issues you’re experiencing, along with any relevant screenshots, to our support email: support@superace.com. We’re eager to help you resolve these problems!

Thank you for your understanding.


Rated 5 out of 5 stars

Cheap and All in One

I have been using UPDF for almost more than one month and it has replaced the adobe from my laptop. It is very convenient and has almost all the options which i need for my education. I highly recommend this software.

20 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 4 out of 5 stars

Good Alternative to Adobe Acrobat.

1 January 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

Excellent App

Excellent App. I use it very often to edit pdf files.
The best App I saw on MacOS.

12 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 4 out of 5 stars

Great app

Great app! It's way less of a resource hog than Adobe. It's versatile and useful for most, if not all, of your PDF needs. I use it for business when I need light and nimble work. Also, updates are nonintrusive (don't require rebooting your entire system for any updates).

26 October 2023
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Keeps Getting Better and Better

Adobe seemed to be the "king" of PDF but I didn't want to pay a monthly fee to edit and annotate PDF documents so I searched for options. I tried a few "freemium" products and the good ones moved to subscription so another search was on. Then, UPDF showed up in my search and I decided to give it a go. And, I'm glad I did...it just keeps getting better and better with great annotation and markup tools, which is what I need for my work. The addition of redaction just added even more value. It's a great product and I'm glad I have it in my toolbelt!

16 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

It is an excellent and fluent software

It is an excellent and fluent software, it really help´s me on my work

15 October 2023
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Nice website for PDF Issues.

It is an excellent website to get all your confusions fixed for file conversions. I was having trouble with my PDF file and I checked the website and used its services to get my issue resolved. The response time and solutions offered are pretty expert welted.

4 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

UPDF has revolutionized my study routine

UPDF has revolutionized my study routine. Its easy editing and annotation features help me customize notes efficiently while AI tools like summarizing and translating simplify complex topics. Thanks to the multi-device access I can study anywhere at any time. Plus, it's affordable, making UPDF an essential part of my study toolkit.

1 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Loving the new added PDF Tools

Loving the new added PDF Tools. Now I can create a pdf file straight from the scanner like other more expensive brands. Thanks, UPDF

1 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

No missing features

The app is great for studying PDFs, I don't think I thought of a feature and didn't find it, and the AI helps a lot, maybe they can add more support and features for the Apple Pencil on iPad, but other than that, it's perfect.

20 September 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 1 out of 5 stars

The app is good

The app is good, but there's a thing that is obviously lacking in the program that if it was there, it would be better than Adobe Acrobat. Let's say you want to come back to a document later, but you don't want to lose track of it. This program only allows you to "STAR THIS FILE" on the opening screen, but not from within the document. I've brought this to their attention multiple times, but it seems like they are eager to be professional underperformers. I give up.

5 March 2024
Unprompted review
UPDF logo

Reply from UPDF

We're deeply sorry for the unpleasant experience you had.Your comments about UPDF is valuable as it helps improve the application.
These are likely to be areas of focus for future updates. If you need help with a specific feature or have any other questions, feel free to let me know.
Be sure to always update to the latest version so you don't miss out on new features.

Rated 2 out of 5 stars

I open a pdf file that required a…

I open a pdf file that required a password. I enter the pass and opened Ok. Then, I tried to export as .xlsx file, and UPDF asked once again for the file password. I entered it again. Then, UPDF say: "incorrect password" and cannot export the file. Clearly a bug that need fix ASAP!

2 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi,
We sincerely apologize for the unpleasant experience you encountered. Have you tried restarting the UPDF? If that doesn’t resolve the issue, please send us the details along with a screenshot via email at support@superace.com. We’re eager to identify the problem and assist you in resolving it.
Thank you!

Rated 1 out of 5 stars

I incorrectly filled in the purchase email address

I mistakenly entered the wrong email address for my purchase, so I've e-mailed you. Here are my order numbers: 802410022042404632 and 802410022041412473.

2 October 2024
Unprompted review
UPDF logo

Reply from UPDF

Thank you for reaching out! I appreciate you providing your order numbers. Please send e-mail to our support: support@superace.com. We would be happy to find the problem and help you solve it! I'll get customer service to help you with this as soon as possible.

Rated 5 out of 5 stars

The application is very useful

The application is very useful, especially for me as a univeristy student. It helps me a lot when I do my self study to summarize, translate, and ask any questions that I am confused of. Its features are also easy to use which makes it perfect for users who has less experien of using AI applications.

26 September 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of UPDF. We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

Better than PDFExpert

I am pleased I switch from PDF Expert to UPDF.

The layout and functionality of UPDF is superior in my opinion, and I enjoy using it far more.

29 September 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

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