UpdatePhoto Reviews 

149
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Good service, speedy return of photos. Pleased with the quality of pictures considering the age of the slides. Thanks team

Rated 5 out of 5 stars

We had a lot of (precious, pre-digital) photos scanned (mostly 6x4 but also a wide range of sizes, including some very long school class photos). We have been delighted with the high quality of the wo... See more

Rated 5 out of 5 stars

Excellent - you can trust these people to take care of your precious slides. They will email you to let you know your slides have arrived and sent back, which is very reassuring. Digital pictures were... See more

Rated 5 out of 5 stars

My recent negative scans by Update Media were first class, as usual. What I like is the fact that they are scanned in very high definition, over 10 Mbs per neg in fact. Whilst some of my negatives are... See more

Company details

  1. Photo Shop
  2. Photography Studio

Written by the company

Professional conversion of Slides, Photographs and Negatives to digital. Highest quality and absolute care given for irreplaceable memories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication. I was kept informed about the order and UpdatePhoto were able to accommodate requests for filing the photos. Would highly recommend UpdatePhoto for converting slides, negatives to digital photos

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and prompt service

Excellent and prompt service. I was asked if I agreed to a small modification made to my transparencies; when I pointed out that some of my photos were back to front, they were immediately righted at no extra charge; and the results otherwise were all I had hoped for.

1 July 2024
Rated 5 out of 5 stars

Very happy

Clear instructions on their website, very good communication throughout process and excellent end result. Very happy.

8 April 2024
Rated 5 out of 5 stars

Excellent Value and Quality.

This is a superb company which handles slides with care and promptly provides excellent digital images. It is very competitively priced in relation to higher volume providers and features close personal support if required. Excellent service.

19 February 2024
Rated 5 out of 5 stars

Digitisation of 35mm slides

Despatch arrangements (in both directions) are excellent. So is the quality of the digitised product (from 35mm Agfacolor slides about 60 years old): my queries about some results being rather dark were quickly dealt with.

22 January 2024
Rated 5 out of 5 stars

Incredible service!

I am absolutely amazed by the quality of the photos I received. I found loads of various size negatives that were my late grandads, and some were from the 60s and early 70s and I didn't think were in the best condition but I sent them anyway, and I am shocked by how well they have come out. The photos have been expertly edited to make them look perfect and it's provided me and my family so much joy to have these photos we have never seen before. It was such an easy process from start to finish, great value and well worth every penny. I honestly cannot thank this company enough for such an incredible job! I would recommend them to everyone.

30 January 2024
Unprompted review
Rated 5 out of 5 stars

High quality service and great value

Jason provided an excellent personal service for a very good price. The images were great quality and originals were handled carefully and returned exactly as sent. He kept me updated and replied to questions promptly. I would highly recommend his business.

27 October 2023
Rated 5 out of 5 stars

Five star service. Photos copied

Five star service.
When making an enquiry, I received an email the same afternoon, explains and answering my questions. I was kept informed about the status of my order throughout until delivery day. Extremely happy with the quality of the DVD with all my photos on aswell as the USB sticks

10 October 2023
Rated 5 out of 5 stars

Great service

Had a large number of photos which I needed to be scanned onto digital, order was processed within the time frames advised and done at a very good price and great communication throughout - always a bit nerve racking sending a lifetime of photos in the post but parcel force collected and delivered on time and as specified.

3 August 2023

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