Upcar Reviews 

Awesome experience

Tanya, has accommodated my family several times! She is very quick to respond to issues and mitigates the matter immediately! I will definitely book with her again! If your looking for a short or longer term rental solution look no further!

The whole process was simple and easy. From verification of customers id to checking in and out. The interface is very simple and easy to use.

I rented a car due to a situation with TURO and I have never in my life. Been more disappointed in vehicle conditions paint job check engine light on 10,000 miles over service oil change light on tires low tread no windshield fluid got the car on 5 miles before empty requested. I fill the tank back up when I return the car which I refused. I was not doing that door handle on the driver side. Inside of the car was broken literally falling apart. The paint was completely faded around the entire vehicle. The tent was still scraped on the back window and side windows overall terrible situation terrible experience.

Amazing app. I finally found a great rent a car service. I have used them in Las Vegas and Miami FL.

My credit card was stolen and used at this company. They offered me little to no help instead sending me sarcastic emails. I filed a police report thru my credit card company in addition to notifying my bank of the fraudulent activities. They kept requesting i share my personal information with them instead of flagging the account and blocking this person from using my card at least until the issue was resolved. I eventually stop communicating with them. I had never had any dealings with them prior to this and am certain I never will. It almost seemed as though they were working with the thieves. I was told that the person had aidentification that matched the altered credit card. Im sure they see on the news that these people does all sorts of scamming as a company they should be aware of these activities. Once i filed a review then i receive a email from the company attempting to resolve the issue. This was after the second attempt to use my credit card fraudently for the 2nd time with the same company, which i wasnt told about by the company. Very dissappointing!

Very clean car. Seamless transaction.

Rental was seamless and easy. Great host.

The first book returns the vehicle clean! Perfect experience

Great experience with Upcar. Good car.

Love the support and the communication able to have a nice smooth trip without any issues

Booked trip, right after 30min they cancelled my trip. They didnt share any information on why but took my money. I tried to call them multiple times and mailed, no one answered the call they got silent. Such waste on money and time

Upcar. Canceled my appointment last minute as I was outside ready to pick up the car. I called customer service & they have no control over anything. & I have not received my refund. Stay away this company is a scam spread the word

($30/day+$70/lol)
I rented a car for 2 weeks and the booking price was less than the platform fee. They hit my account for about $1,500+ most of it being the Platform fee they said it's automatically generated. They have no control over it 😕 To make matters worse I get pulled over in the vehicle and the insurance card that they sent me was expired!??! How! I'm paying $300 for 2wks of coverage?! I tried to reach out to see if they were going to help me pay for the ticket that I received for no insurance and they completely ignored me in the chat even though someone was there they never responded to me after I asked them if they were going to pay the ticket! They have not responded still they probably won't. Don't waste your money or time unless you just have lots of it! This app is absolutely a extreme extreme scam at the end of the day, the problems that come with the thousands of dollars spent will not even out! I'm not even going to talk about the vehicle itself... I'm just naming the major issues. Truly Outrageous shame!shame! shame on this app !stick w/Turo, Enterprise, budget ,Payless even not this one! In case you do a good luck!

Joined, got verified twice, submitted for deposit waiver, booked a Tesla Model Y after chatting with host…everything was set a then my booking was canceled. I got one vague email stating “account issues”. Never explained why account was banned.i called the next day during business hours and was told this would be escalated to the “verification team”. Never hear from Upcar ahain. I sent an email with 3 polite, earnest follow ups. No reply. Now when I enter the app I’m not longer allowed to chat with support and my calls go straight to vociemail.

I literally just want an explanation. Why was my booking canceled after passing the multiple background checks? Never been in an accident, speeding ticket, dui or criminal history. Worst is parking tickets for street cleaning after they returned in 2021. So I’m just utterly confused, disappointed. Best to stick with the big dogs/Turo. Enterprise never treated me this way

Shady operation! Rented a car via Craigslist that referred me to this app. Had to pick up the car in the worst neighborhood of LA (49th & Fig) and was ran by a bunch of Russians. Rented a car for a few weeks, then suddenly when I went to renew they said “we cannot accept your payment anymore contact customer service” then they repo’d the car. Tried to talk to customer service but it was just some slimeball Indian tech bro who just wanted to get more money out of me. Then they tried to invoice me for extra charges. Sick of phony “entrepreneurs” profiting off desperate gig workers. You’re not a business man, you’re just a leech.

I’ve used Turo for years, but after trying Upcar multiple times, I can confidently say they’ve completely raised the bar. The booking process is fast, the selection of vehicles is great, and the prices definitely better. The cars are exactly as described—clean, well-maintained, and ready to go.

What really sets Upcar apart is the customer experience. No hidden fees, no runaround, and way less hassle than I’ve ever experienced elsewhere. Delivery of vehicles is possible with enough notice.

Upcar is the alternative I have been waiting for. Better cars, better prices, better service. This is the only car-sharing platform I’ll be using from now on!