Do not buy from Uofocus
I ordered a sweater in size L, received one in size S. I had paid $40, so I emailed to ask for a refund or to get the correct item sent to me. In response, I was told to keep the item and to accept a $7 coupon. Of course, I replied and told them that was insulting, but I was simply sent a second email which was basically a copy&paste of the first, only I was not offered a coupon, but a $7 refund. Some improvement! I should also mention that you cannot reply directly to their emails, so I have to start a new conversation every time I have to tell them that I want my money back. This has been ongoing for over ten days now, and I would suggest that consumers avoid Uofocus even if they like the look of some of their items.







