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Unthin Reviews 

252
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Hi, like my unthins, my hair has got thicker,healthier in appearance, my temples are now not thinning but baby hair has come, and given me confidence again. I've just started my tub, so top up... See more

Company replied

Rated 4 out of 5 stars

To be fair the product is great and works. it's the cost for me just to much and deals should be better for long term customers.but again regain did nothing this product starts working after 3 months... See more

Company replied

Rated 5 out of 5 stars

Started using unthin about 9 months ago after noticing my hair thinning around my crown. Was a bit sceptical at first, but within 10 weeks I started noticing new growth. I use it twice a day. Customer... See more

Company replied

Rated 4 out of 5 stars

Decent, easy to use product. Used the ‘original’ formula for 10 months now. Was starting to thin out on my crown, quite significantly. Definitely an improvement since I first started using the product... See more

Company replied

Company details

  1. Online Pharmacy
  2. Hair Product Store

Written by the company

Unthin: Undo hair loss. We work with men to reduce hair loss and encourage re-growth. Our solution is tablet free, and works on 9/10 men.


Contact info

4.2

Great

TrustScore 4 out of 5

252 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(252)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing product

Amazing product. Often when I see things like this I think it’s too good to be true. After using Unthin for 4 months, I can already see a massive difference. I wish I’d skipped the money I spent on a hair transplant and just used unthin instead. Would 100% recommend the product. Also customer service was fantastic when I had some questions.

28 November 2023
Unprompted review
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Reply from Unthin

Thank you for sharing your incredible experience with Unthin! We're delighted to hear that our product has exceeded your expectations and delivered the results you were hoping for.

It's especially rewarding to know that you've observed a massive difference in just four months of use. Your kind words about our customer service team are truly appreciated – we're here to provide support and assistance every step of the way.

We understand that the decision to invest in a product like Unthin can be significant, and we're thrilled that you found it to be a worthwhile alternative to other options. Your recommendation means the world to us, and we're honored to be a part of your hair care journey.

If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Unthin, and here's to continued success!

Best regards,

Unthin Customer Support Team

Rated 5 out of 5 stars

It does work

Great responsive customer service from the company and the product is easy to use and shipped quickly. Results of course do take time and you have to use the spray consistently, however it does work.
I have definitely noticed my hair feeling much stronger and it is getting thicker.
I feel much more confident about my hair and it is easier to style now.

21 November 2023
Unprompted review
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Reply from Unthin

Thank you for sharing your positive experience with Unthin! We're thrilled to hear that you've had a great overall experience with both our customer service and the product itself.

It's fantastic to know that you found our customer service to be responsive and that the product was easy to use. We understand that results take time, and consistency is key. Your commitment to using the spray consistently has clearly paid off, as evidenced by the stronger and thicker feel of your hair. We're delighted to have played a part in boosting your confidence and making your hair easier to style.

Your feedback is invaluable to us, and we appreciate you taking the time to share your journey with Unthin. If there's anything else we can assist you with or if you have any further comments, please feel free to reach out.

Thank you for choosing Unthin, and we look forward to continuing to support you on your hair care journey.

Best regards,

Unthin Customer Support Team

Rated 1 out of 5 stars

Lifterally got robbed

I asked Unthin to cancel my subscription in early October and they agreed to do it, but still charged my in November.

Feel like it was ignored on purpose and I’m not happy.

Proceed with caution.

6 November 2023
Unprompted review
Unthin logo

Reply from Unthin

Hello Chris,

We're genuinely sorry about the trouble you've faced.

I noticed you reported a damaged product, and we took immediate action by sending you a return label. Our intention was to process a refund and cancel your subscription upon receiving the return. Regrettably, we haven't received the damaged product back.

Rest assured, the moment you contacted us, we cancelled your subscription and processed a refund for the product that was sent to you.

Should you ever want to return, drop us an email. We'd love to set you up with a discount on your first order.

Warm regards,

Rated 4 out of 5 stars

Hair today, hopefully more tomorrow

Overall it is difficult to see new growth as headshots appear variable. Hair is marginally thicker around the crown but the hairline regrowth is fine. I'm going to give it another few months and make a call then as to whether I continue as the treatment is expensive.

29 September 2023
Unprompted review
Unthin logo

Reply from Unthin

We appreciate your commitment to consistency in using our product. We understand that assessing hair regrowth progress can be challenging, especially with varying headshots. It's positive to hear that you've noticed marginal thickness improvement around the crown area.

Consistency is key in any hair regrowth journey, and we commend your dedication to giving the treatment more time to show further results.

If you have any questions or need further assistance during this period, please don't hesitate to reach out. We're here to support you and provide guidance on your hair care journey.

Thank you for choosing our product, and we're here to continue supporting you towards achieving your hair goals with consistency and dedication.

Best regards,

Unthin Customer Support Team

Rated 4 out of 5 stars

Some definite improvement

After noticing an acceleration in hair loss I decided to give this a go. After a few months I started to see regrowth, and now over a year in I have seen a significant increase in hair, although not a complete reversal. My only complaint is after two doses my hair becomes quite greasy looking. Customer service is great, pausing when needed if I have a surplus of product

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful product

Its been a year since I started using unthin, i was unsure if this treatment would work.I had bald patch on my crown and was thinning rapidly.But only after a couple of months i started seeing the benefits straight away, my bald patch at the crown was closing very noticeably & hair was was beginning to thicken all over, i honestly thought i was far to gone in my hair's decline ro salvage anything , how wrong was i. I'm so grateful and happy with the results so far, totally exceeded my expectations, i strongly recommend unthin to anybody that wants to stop hair loss, quite frankly it's a miracle potion, it has definitely given me a boost in my confidence, thank you ever so much

19 September 2023
Unprompted review
Rated 5 out of 5 stars

Really happy 14 months in

I used regaine for years before turning to Unthin. After about 4-6 months the regrowth of fine hair on my crown was clear, and a general thickening of all my remaining hair. It hasn’t grown back on my temples so well, and regrowth slowed after about 8 months. But in general, if you can afford £40pm and you are in the early stages of hair loss then it’s 100% worth a shot before going for a transplant imo.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

It works!

Was sceptical at first but over a year in and the difference is huge with thicker hair and regrowth on my scalp.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Definitely see a difference from using…

Definitely see a difference from using this product

14 September 2023
Unprompted review
Unthin logo

Reply from Unthin


We're thrilled to hear that you've noticed a positive difference from using our product! Your satisfaction and results are incredibly important to us, and we're delighted to have played a part in your hair care journey.

If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you every step of the way on your hair care journey.

Thank you for choosing our product, and here's to continued success and confidence with your hair! 🌟

Best regards,

Unthin Customer Support Team

Rated 5 out of 5 stars

Give it time

Ordering and delivery was really straight forward. It's much easier regime to stick to than with other products as it comes through the post every month. It took bout 5-6 months before I really noticed a difference but now even relatives are noticing that the light isn't bouncing off the top of my head anymore :)

14 September 2023
Unprompted review
Unthin logo

Reply from Unthin


Thank you for sharing your experience with us! We're delighted to hear that your ordering and delivery process was straightforward and that our product's monthly delivery schedule has made it easier for you to stick to your regimen compared to other products.

It's fantastic to hear that after about 5-6 months, you've started noticing a difference, and even your relatives have observed positive changes in your hair. We're thrilled to have played a part in helping you regain confidence and reduce the reflection from the top of your head!

If you have any further feedback or questions, please don't hesitate to reach out. We're here to support you every step of the way on your hair care journey.

Thank you for choosing our product, and here's to continued success and compliments from your relatives! 🌟

Best regards,

Unthin Customer Support Team

Rated 5 out of 5 stars

6 months

I have been using Unthin for 6 months, I’m starting to see growth in some areas, I’m excited to see how things go over the next 6 months.

14 September 2023
Unprompted review
Unthin logo

Reply from Unthin


Thank you for sharing your progress with us! It's fantastic to hear that you've been using Unthin for 6 months and are starting to see growth in some areas. It's always exciting to witness progress, and we're thrilled to be a part of your hair care journey.

We understand your excitement about seeing how things progress over the next 6 months, and we'll be here to support you every step of the way. Consistency is key, and we're confident that with continued use, you'll continue to see positive results.

If you have any questions or need further assistance as you continue your journey, please don't hesitate to reach out. We're here to help and provide guidance whenever you need it.

Thank you for choosing Unthin, and here's to continued success and even more exciting progress ahead! 🌟

Best regards,

Unthin Customer Support Team

Rated 5 out of 5 stars

Would definitely recommend

Ordered Unthin just before the new year, fast forward to now and I can see noticeable differences.

Fuller hair and some spots that had started receding has now stopped and is slowly coming back.
Really impressed!

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Great product with even more to come

After 3 months of use I’m starting to see a definite reduction in thinning, and thicker coverage. Considering the best results are expected to be seen after 6 months I’m extremely happy with the product so far. Excellent customer service as well and deliveries arrive as expected & discretely.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

For the older man!

As a man aged over 60 with rapidly thinning hair around the crown I decided to try Unthin after reading some testimonials.
Now just over 7 months in I am really pleased with the regrowth of my hair. My wife,who is also my hairdresser, noticed some growth after about 4 months and this has continued. This has really boosted my self confidence!

28 January 2023
Unprompted review
Rated 4 out of 5 stars

Good easy to use treatment.

Great regular service. So easy. I thought I noticed that my hair was much thicker. Did not mention I was using it to my wife. But out of the blue she said how good my hair was looking!! Have been using for 9 months now and definitely a much thicker head of hair.

13 January 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE DON’T TAKE THE RISK WITH THIS COMPANY

Cancelled my subscription yet they continue to take money out of my account. I’m really worried that forever more I will have to complain every month to get my money back. Please people don’t take a risk with these guys!

12 January 2023
Unprompted review
Unthin logo

Reply from Unthin

Hi Alfie,

Sorry to hear this - please rest assured that the most recent order that processed has now been refunded, and your subscription cancelled.

Thank you
Unthin team

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