Untangled Reviews 

84
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Does what it says on the tin “untangled” From my first point of contact Ryan was fantastic he explained everything inside and out to me and made sure I understood what the company could provide in o... See more

Company replied

Rated 5 out of 5 stars

I was going through a very difficult divorce with my narcissist husband whose plan was to drain me of any funds so I couldn’t carry on with the High Court hearings . Untangled/Ampla as was helped me s... See more

Company replied

Rated 5 out of 5 stars

Seamless process from start to finish. Could not fault the service. Without access to funding to support her legal fees, our client could not have afforded representation. It helped her to achieve an... See more

Company replied

Rated 5 out of 5 stars

From end-to-end Ampla Finance made the process of borrowing clear, transparent and highly professional. Kish was available whenever we needed him, he was thoughtful and clearly an expert at what he do... See more

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4.8

Excellent

TrustScore 5 out of 5

84 reviews

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4.8

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(84)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Communications: Complexities Swiftly Addressed

My case was quite complex and additional information was required during the risk assessment stage. Ampla's communications were consistently clear and concise, guiding me swiftly through the required steps.

20 November 2023
Unprompted review
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Reply from Untangled

Thank you so much for your kind feedback! We're delighted to hear that, even with the complexities of your case, you felt well supported throughout the process. Clear and concise communication is something we strive for, so it's great to know that helped guide you smoothly through the risk assessment stage.

We truly appreciate your trust in Ampla and are always here if you need us again in the future.

Rated 5 out of 5 stars

IHT Funding made easy!

Ampla Finance helped my client pay an imminent IHT bill very efficiently and communicated in a professional and courteous manner.
Emma, Andrew and the whole team were superb throughout the process. Application process was very simple and explained in a clear way.
Highly recommend Ampla Finance and speak to Andrew or Emma if you need any assistance.

1 August 2023
Unprompted review
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Reply from Untangled

Thank you so much for your lovely feedback! We're delighted that our team provided professional, courteous, and efficient support in helping your client navigate their IHT bill. It’s great to know the application process felt simple and clearly explained, as that’s exactly what we aim for.

Your recommendation is really appreciated, and we’re always here to assist whenever you need us.

Rated 5 out of 5 stars

A leader in their field...

The team at Ampla are all very professional, but equally (and importantly) approachable, and always at hand with prompt advice and information. We sought assistance on behalf of a client and made the initial application on her behalf, which was easy to manage online, and very clear. We would not hesitate to use Ampla in the future for clients, and recommend Ampla as a leader in their field.

30 June 2023
Unprompted review
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Reply from Untangled

Thank you for your kind feedback! We're so pleased to hear that you found our team both professional and approachable, both of which are qualities we believe are essential in providing the best possible support. It's great to know the online application process was clear and easy to manage, and that we could assist you effectively on behalf of your client.

Your trust and recommendation are really appreciated, and we’re honoured to be considered a leader in our field. We look forward to supporting you and your clients again in the future!

Rated 4 out of 5 stars

William is extremely helpful and your…

William is extremely helpful and your online form is very easy to navigate and upload. If initial applications could be processed asap, that would always be beneficial to us, albeit whether they are positive or rejected.

17 August 2023
Unprompted review
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Reply from Untangled

Thank you for your taking the time to feedback! We're delighted to hear that you found William extremely helpful and that our online form was easy to navigate and use. We really appreciated and have taken on board your suggestion around the speed of initial application processing—it's valuable input that helps us continue to improve our service.

Your support means a lot to us, and we’re committed to making the process as efficient and user-friendly as possible. We look forward to working with you again soon!

Rated 4 out of 5 stars

Great support

it all took a little longer than originally planned, but i cannot fault the Ampla team for helping me through the process as effectively and efficiently as they could. Emma Speed was patient, kind and helpful!

19 July 2023
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Reply from Untangled

Thank you for your lovely feedback! While we understand the process took a bit longer than expected, we're so pleased to hear that you felt well supported throughout. We have taken your comments on board and streamlined our processes to reduce the time required to complete an application.

We truly appreciate your understanding and kind words—it means a lot to the entire Ampla team. We're always here if you need us again in the future!

Rated 5 out of 5 stars

We used Ampla Finance to help a client pay a significant IHT bill

We used Ampla Finance to help a client pay a significant IHT bill direct to HMRC. The payment was made within 12 days of the initial application which was very quick and efficient. We will certainly use Ampla Finance going forward.

29 June 2023
Unprompted review
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Reply from Untangled

Thank you for your kind words John. It was a pleasure helping you and your client and look forward to working with you in the future.

Rated 5 out of 5 stars

Lovely Emma.

Emma Speed who supported me with the whole process was great, kind and patient. Her patience was very much appreciated at a particularly stressful time for my family. She replied quickly to emails and always had informative answers to my (many!) questions.

Thank you!

5 June 2023
Unprompted review
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Reply from Untangled

Thank you for your 5* review Natalie. Always happy to help.

Rated 5 out of 5 stars

Cinematographer

My experience in film production by making cinematography and am third year pharmacy student

1 July 2023
Unprompted review
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Reply from Untangled

Thank you for taking the time to comment and share your background with us. Your areas of experience don’t appear to relate to our products but if there is anything we can do to assist you, please do get in touch!

Rated 4 out of 5 stars

I am very grateful to Ampla for…

I am very grateful to Ampla for facilitating the loan we applied for. Emma Speed was very thorough and (as her surname suggests) was understanding of the need to move quickly with this loan.

I believe Ampla's finance department to be forward thinking and innovative compared to some other IHT bridging loans we considered. Some of the other companies we approached would only accept the selling of a property and not a re-mortgage to exit the bridging loan.

I would have given Ampla a 5 star rating if it were not for one employee who seemed disinterested in returning my phone calls which, at the time, was very frustrating and in my opinion unprofessional. I feel that staff working in the field of bereavement need a certain amount of empathy towards their clients.

After complaining about this employee, it was Emma who took up the slack and made sure that updates were given regularly. She is definitely a credit to Ampla.

29 June 2023
Unprompted review
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Reply from Untangled

Thank you for taking the time to complete the Trustpilot review. We appreciate your valuable insights and have taken on board your comments. We pride ourselves on our empathetic and prompt response time during the application process and are pleased that Emma delivered the high-level of service we aim for as standard. We have since put additional measures in place to ensure we maintain these standards at all times in the future.

Rated 4 out of 5 stars

We would recommend ampla

It was a long process in part due to waiting for documents from our solicitor, but once all the documents needed were in place it was pretty straight forward.
Emma was a pleasure to work with. Always helpful and quick to respond to emails.
We would recommend ampla for
an inheritance loan.

12 June 2023
Unprompted review
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Reply from Untangled

Thank you for choosing us James and the kind words. We're delighted that we could help.

Rated 5 out of 5 stars

Emma Speed and team dealt with the…

Emma Speed and team dealt with the inheritance tax loan and executor loan taking over from another company midway through process, they couldn’t have been more helpful or informative than they were and would recommend them to anyone else having to deal with a similar situation.

19 June 2023
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Reply from Untangled

Thank you for your 5* review Jane and the kind words, I have fed this back to the team. Were always happy to help.

Rated 5 out of 5 stars

Quick and efficient and recommended by…

Quick and efficient and recommended by the solicitors

2 February 2023
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Reply from Untangled

Thank you for your feedback! We're so pleased to hear that you found the process quick and efficient. We’re glad we could meet your expectations after being introduced by your solicitors.

Rated 5 out of 5 stars

Great Service

Emma Speed was efficient, courteous and very helpful throughout the process. She was in touch with both myself and my client and was able to explain things in a clear way. Would absolutely recommend the company and in particular Emma.

31 January 2023
Unprompted review
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Reply from Untangled

Thank you so much for your kind feedback and recommendation. We’re delighted that we were able to support you and your client through the process clearly and efficiently.

We hope you will get in touch should you need any assistance in future!

Rated 5 out of 5 stars

Great company offering a great service

Great company offering a great service. Extremely efficient in their communications and very easy to deal with. Thank you for all your help.

21 December 2022
Unprompted review
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Reply from Untangled

Thank you so much for your wonderful feedback! It's great to know we were able to support you through this process and that you found it easy and clear. We're grateful for your trust and look forward to assisting you again should you need us the future!

Rated 5 out of 5 stars

Inheritance/Executor Loan.

I required an Inheritance/Executor Loan to do a load of minor fixes on my house to get it ready for sale. The process with Ampla was straightforward, transparent, flexible and quite speedy. Excellent communication throughout too. Just don't get me started about my lawyer...

13 December 2022
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Reply from Untangled

Thank you for your feedback and for choosing Ampla! We're so pleased to hear that your experience with Ampla was straightforward, transparent, and flexible—and that we could support you quickly and clearly throughout the process. It’s great to know the loan helped you move forward with your plans to get your house ready for sale.

Rated 4 out of 5 stars

GREAT SERVICE

Always helpful and dealt with my issues urgently to assist in my move to take place when requested, amazing service

10 October 2022
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Reply from Untangled

Thank you so much for your kind words! We're delighted to hear that our team was able to support you promptly and help ensure your move happened as planned. Providing helpful and responsive service is what we strive for and we’re glad to know we delivered that for you.

We appreciate your feedback and are always here if you need us again!

Rated 5 out of 5 stars

Ampla service was amazing

Ampla service was amazing, very quick and considerate. Updated me at all times and very clear and answered any questions. Thank you so much

30 September 2022
Unprompted review
Untangled logo

Reply from Untangled

Thank you for your feedback! We're so pleased to hear that you found our service quick, considerate, and clear throughout. Keeping you informed and supported every step of the way is exactly what we aim for, and it’s great to know we met your expectations. We truly appreciate your kind words—thank you for choosing Ampla!

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