Unsubby Reviews 21,089

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 12,448 reviews, reviewers had a great experience with this company. Customers frequently highlight the user-friendly nature of the platform, finding it easy to navigate and utilize. Many people appreciate the straightforward cancellation process, describing it as smooth and efficient, especially when compared to dealing with other providers. The service is often praised for its helpfulness and quickness in assisting with subscription cancellations. However, some customers were dissatisfied with payment issues, reporting incorrect charges, being billed multiple times, or experiencing difficulties with their cards being declined. A few other people also felt that the subscription process was misleading, particularly regarding free trials that led to unexpected charges.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently describing the platform as user-friendly,... See more

Cancellation

Clients share ambiguous opinions on cancellation. While some customers found the cancellation process easy... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many express frustration with difficulties canceling... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as excellent, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hope that this works because it is super easy to use. I want to get out of this subscription which is not working at all for me. I appreciate having the cancellation crutch, but I am insecure abo... See more

Company replied

Rated 4 out of 5 stars

I was very confused at first, but once it started accepting my cancelation it was ok. I was dissapointed that the insurence was so expensive as i would have stayed with tesco otherwise.

Company replied

Rated 4 out of 5 stars

I called the credit card company, they said to contact you for the numerous charges for $9.95 dollars. Your way seems easier. My card was charged another 4 times, if I could get that back it would be... See more

Company replied

Rated 5 out of 5 stars

I never had cancellation the subscription before but it’s very important that I decided to cancel my subscription because I don’t want to pay any more money further than that. Thank you for your help!... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

At last got some sense and able to…

At last got some sense and able to cancel

14 May 2026
Unprompted review
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Reply from Unsubby

Hi Rog Yeomans,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you were finally able to complete your cancellation successfully. We understand that managing subscriptions can sometimes be frustrating, so we’re pleased that our service was able to help make the process easier for you.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

All to hand.

All to hand.

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Janenne Eaton,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to ccx

Easy to ccx. I was surprised how easy to ccx as I have tried before but found no number to call and ccx.

13 May 2026
Unprompted review
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Reply from Unsubby

Hi Trish Jenks,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick response

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Cjb,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Benton Duckett,

We’re happy to hear you found our service quick and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Don't know yet.

13 May 2026
Unprompted review
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Reply from Unsubby

Hi Dieter,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I never had cancellation the…

I never had cancellation the subscription before but it’s very important that I decided to cancel my subscription because I don’t want to pay any more money further than that. Thank you for your help!

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Margaret Peggy Ahmann,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Canceled this one time and am still…

Canceled this one time and am still getting billed for the subscription

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

We’re sorry to hear about your experience with Unsubby.

We’d like to review your case and ensure everything is resolved correctly, including the cancellation of your Unsubby subscription. Please email us at support.us@unsubby.com with your order details so we can assist you directly and make sure no further charges are applied.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

East to deal with

14 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found our service easy to deal with. Providing a smooth and straightforward experience for our customers is very important to us, so we truly appreciate your kind words.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Just followed the instructions

Just followed the instructions. I did run into a little glitch when I had to put in my Canadian address for the fee to unsubscribe for an address in Florida, but I quickly figured it out.

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Sharon Marie Currie,

Thank you for taking the time to share your feedback with us. We really appreciate it.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

easy to use...fast

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Marlene Elliott,

Thank you for your feedback. We’re delighted to hear that you found our service easy to use.

Providing a simple and hassle-free cancellation experience is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Can’t advise at this time.

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Cheryl Colyer,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

It was very easy to complete the form

It was very easy to complete the form. But I'm not sure how long it will take to fully cancel the subscription, and am kind of sceptical that I'll get any kind of refund. But thanks for your help so far!!

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Christine Fey,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Went smoothly & quickly

Went smoothly & quickly

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Cathy Sylvester,

It’s great to know the process worked smoothly for you! Your feedback really encourages us to keep finding ways to make cancellations even easier.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars
Unsubby logo

Reply from Unsubby

Hi Sandra Gabrovsek,

We’re sorry to hear about your experience with Unsubby. We always want to make sure cancellations are handled correctly. Could you please contact us at support.us@unsubby.com with your order number? That way we can look into this immediately and make things right for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Hard to cancel

Hard to cancel

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Heather,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you found the cancellation process difficult. We understand how important it is for cancellations to be simple and straightforward, and we appreciate you bringing this to our attention.

Your feedback is valuable and helps us continue improving the experience we provide to our customers.

Thank you again for your feedback and for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I think they made it simpler.

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Debi Lindebaum,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Great 👍 but does to lack of money

Great 👍 but does to lack of money

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Francis Ikpete,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Donna,

We’re happy to hear you found our service quick and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Ok i guess

Ok i guess. Needed to cancel

13 May 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Becc Morphett,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

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